Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

DON’T BUY THIS RUBBISH PRODUCT If I could give this product zero stars I would completely useless waste of money. I honestly think I purchased a bottle of “tea looking” water which I have been using... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This is the first time I’ve used the turbo tanning mousse & I wish I’d found it sooner! Lovely bronze colour after 3 hours. I have psoriasis on my elbows and knees and also dry hands just before t... Ver mais

Classificada 5 em 5 estrelas

Exceptional customer service - so helpful in sorting out a faulty pump on a tanning mousse. The product I originally ordered was no longer in stock but I still got a replacement product which was as c... Ver mais

Classificada 5 em 5 estrelas

Utan is a fab company! The tanning waters, mylk and turbo tan are the BEST on the market! Please don’t ever discontinue any of them 😳🤣 Always super fast updates and delivery. There’s always discount... Ver mais

Informações sobre a empresa

  1. Fornecedor de produtos de beleza
  2. também em
  3. Salão de bronzeamento

Informação fornecida por diversas fontes externas

With multiple beauty awards and world’s firsts to our name, we specialise in tan with a focus on health and wellbeing. Loved for our high-performance formulations with superior ingredients, such as our signature organic DHA. We are committed to bringing you the most innovative tanning products in the world.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

90 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(90)

9 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great customer service

I recently made an order from utan which essentially got lost in the post in Ireland (no fault of utan just the courier over here). They were so sympathetic and helpful when I emailed to see if there was anything they could do. I really got the sense that I was communicating with someone like minded and I was really impressed that they cared about my issue even though it wasn’t their fault, and they kept in contact with me throughout and asked for my updates. The product got returned to them and they sent it back to me right away. It was exactly the kind of experience I would want to give in my own job, and I will definitely order from utan again as a result.

15 de abril de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing and effective gummies

I’m using the Enhanced Tan Gummies for a month now and the first 2 weeks I already saw a little glow on my skin. This past week I saw the fantastic effect of this because I sunbathed for an hour everyday and didn’t get red as before. Of course I’m not dark tanned because my skin in fair light but I see the gold glow and my legs are so beautiful. I tried to take fotos to post but doesn’t show very well the colour. Other thing I like so much is the tasty. Highly recommend.

13 de abril de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous!! 💜

I absolutely love my Jamie Genevieve facial tanning water. It goes on so light and evenly and smells divine!
Also customer support are super friendly and efficient. I won't be buying any other tanner from now on.

7 de abril de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

utan Turbo Mouse & Tanning Water

Absolutely OUTSTANDING!!
I have used my fair share of tanning products as I am a red head with pale skin so tanning is a way of life for me. I am blown away by the results!!
The smell alone is a winner for me, so beaut & once tan is dry it’s literally odourless.
Went on with ease, the mitt is amazing and with space to put your thumb in you can get into those tough spots like ankles and fingers.
I also found there was minimal transfer marks onto clothes & bedding, no more orange sheets!!
The tanning water smells amazing also & I am now making that part of my daily skin routine to keep a nice glow about my face.
I am absolutely SOLD!! The fact this tan comes in not 1 but 2 lush scents is phenomenal! I used the bergamot & candeluna & it smells like shaving foam, fresh & musky all at the same time!! I can’t wait to order the cherry to see what that ones like.
To all the guys at utan keep up the outstanding work, changing the world of fake tan ♥️

6 de abril de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Tan tasting

Well where do I start... on opening up this product, you get a lovely smell of Cherry Almond, so much better than that awful self tan smell. You only need a small amount of foam as it goes along way. You will need a mitt to apply. It gives a constant colour so you know if you've missed any parts of your body. Dries quickly too which is a bonus. I love this product, it will be my go to product for that amazing Mediterranean glow

3 de abril de 2020
Opinião espontânea
Classificada 2 em 5 estrelas

Very poor customer service

Very poor customer service.

Ordered an item as next day delivery as it was required in a rush. Order was placed at 7am so well before the cut off time.

Didn't arrive the next day and after chasing them on Facebook, by email and finally on instagram they blamed it on Royal Mail and didn't seem very concerned.

They don't have a phone number to contact them so was stuck waiting on a social media reply.

I paid £5.99 for next day delivery and was offered a £2 refund, not the full delivery cost!

I contacted Royal Mail who advised the delivery method used wasn't a guaranteed next day service, especially not at this time of year and the 24 hour is only an estimate.

Utan were also already aware Royal Mail are experiencing delays with a lot of orders at the moment and mentioned it several times in their reply yet knowing this they didn't change their next day orders to the guaranteed service.

If you are offering a next day service you should be using a guaranteed next day service or changing the delivery option to express instead.

The item didn't arrive on time and I've missed using it for the night out I purchased it for. Can't return the item as it hasn't been delivered yet but they don't accept returns anyway.

18 de dezembro de 2019
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais