Very dismissive, unprofessional, customer service. The way they talk to a person, like, "yeah well this is how it is, don't order then," Okay.
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Leia as opiniões dos outros
the thco/thcp reserve disposable is amazing. good draw till last drop and no clogs. charges micro so just need a pc and i think i used an old digital camera micro usb cable one for 1 charge. not much... Ver mais
Utoya is a great company with a lot of variety to choose from. I've tried many of their edibles and drinks, definitely would recommend the frozen pops for the summer. They usually have good prices but... Ver mais
I've been a regular customer for a while now. In all that time, I've only ever had 1 issue with an order which was immediately rectified - service is 10/10! The products are high quality and shipping... Ver mais
Informações sobre a empresa
Escrito pela empresa
Top shelf hemp and Magic Mushroom products with a variety of cannabinoids including Delta 9 THC, THCA, Delta 8 THC, THC, HHC, THCP, Delta 9 THC, CBD, CBG, and CBN! We only use the best ingredients, the cleanest distillates, and everything is produced in a licensed hemp kitchen in Clearwater, FL and shipped to more than 400 stores and thousands of customers all over the United States. For the finest hemp flower, vapes, edibles, drinks, topicals, and oils, there is only one place to turn. Utoya. Natural Relief for Natural People. Live well naturally.
Informações de contacto
1646 Tilley Ave, Unit A, 33756, Clearwater, Estados Unidos da América
- 813-697-4747-
- hello@utoya.com
- utoya.com
3,8
Bom
188 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 25% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Utoya does nothing but deliver the best…
Utoya does nothing but deliver the best products with the best vibes.
17 de dezembro de 2022
Highest quality products you can find
Highest quality products you can find, d9 edibles top notch dispensary grade if not better. Would highly recommend
1 de janeiro de 2023
awesome hemp.
the thco/thcp reserve disposable is amazing. good draw till last drop and no clogs. charges micro so just need a pc and i think i used an old digital camera micro usb cable one for 1 charge. not much flavor but potent for a while i got pineapple express and doesnt taste much like weed or terps tbh but the effects make it worth it for an occasional treat/supplement to the good stuff and imho this applies to most hemp products currently albeit alotta it is unique too cus idk first few drags i was bout as high as i ever been and hadda put it down lmfao.
30 de dezembro de 2022
Opinião espontânea
Lots of research and lots of…
Lots of research and lots of disappointment.
I loved these Torch vapes!! I appreciate the information about the ingredients. Shipping was fast! Thank you all for the work you do!
16 de dezembro de 2022
Opinião espontânea
Good product quality
The bud and hash I purchased is really good quality. It's nice to see companies still having hash. The bud is nice and moist too not dry and crumbling like some other companies have with shows how fresh the crop was. Nice job guys I'll be ordering more soon
22 de novembro de 2022
I ordered 2 vapes
I ordered 2 vapes, both didn't have any flavor to them, they kinda tasted like band-aids smell. I ordered the OG kush and pineapple express, I couldn't tell a difference in flavor from either, neither tasted like cannabis. The cheaper vape(pineapple express) that was on clearance/sale clogged with about 40-30% full...no matter how much I huff and puff it produced no smoke. Since the flavor wasn't good to begin with I just disposed of the clogged vape. It's not worth the hassle of taking pics and complaining. The shipping and packaging were all good but the product itself was disappointing. With the failed product and poor taste I don't think this is something I would purchase again and it's not something I could recommend.
4 de dezembro de 2022
Resposta da Utoya
Hello Matt, thank you for your input. We are sorry to hear that your vape clogged nearly half-way full. Sometimes this can be alleviated by using a hair-dryer, heat-gun, or carefully running hot water over the main glass of the vape itself will typically resolve this, however, from time to time, these things can give out. If that is the case, please send us pictures and let our team know that you attempted to use the declogging method suggested, and it still was not working, and our team will help you from there. As for the lack of flavor, if you can please clarify the exact products with low flavor, it would be much appreciated. Our goal is to always provide top-quality products, and our vapes are typically our highest-reviewed products, so this being in a two-star location is certainly shocking to us. We look forward to improving your experience!
Great shipping time.
Great shipping time.
Great taste, usually edibles are gross.
Great packaging.
Will buy again!
30 de novembro de 2022
I never received either order
I never received either order. UPS did not deliver to correct address and an investigation is under way yet I'm out $100
30 de novembro de 2022
Resposta da Utoya
Hello Justin Hockin, we appreciate your input. Upon review, you have only placed one order. The second order you are referring to is a replacement shipment that we sent to you free of charge. We offer the option to include insurance to prevent loss and theft. Having insurance included will cover the entire cost of your package to prevent things like this from becoming an issue. Unfortunately, you did not opt to include insurance on your package. You provided the correct details. We shipped it to the right place, twice, and UPS still managed to misplace your package, twice. Insurance would have ensured a full refund as it states at checkout on our site. I hope this clears any confusion regarding how this situation unfolded.
Great Response
Great response from staff, quick shipping, and fantastic deals on their sponsored Stoner Talk Show!
25 de novembro de 2022
Man these guys are amazing
Man these guys are amazing. Authentic, quick delivery and amazing product. This ain’t a paid ad. I had bought vip for a 6 month 20% discount on all items and even then they still had sales! They are amazing. Do not sleep on UTOYA
8 de novembro de 2022
Top notch company!!!!
Top notch company!!!!!
No where else for us non-cannabis states!
Very person to person sells and WINs too!
10 de novembro de 2022
Quality products at great prices
I have tried a few different items from the Entourage gummies, to delta 8 dabs, to the Entourage Hot Hemp and more and I found the quality, flavor, and potency to be top notch. I will definitely be ordering again.
4 de novembro de 2022
Great customer service
Great customer service, wonderful products and always innovative! Bruce and his crew are awesome!
23 de outubro de 2022
This was the second time!
This was the second time I took a chance on the "Build a Vape". The vape has no flavor. When I received the vape it was discolored and continues to turn black. I contacted customer support about the discoloration. I was told it was something that could happen with their formula. I've never seen a vape do this before. Based on my experience I would not recomend this product.
21 de outubro de 2022
Utoya will have you coming back!
Utoya has excellent communication, quality products, and fast service. I love this Company. Check out their YouTube channel too!
14 de outubro de 2022
Fast and wholehearted customer service
Fast and wholehearted customer service. They always help me out.
31 de outubro de 2022
Fast delivery and excellent customer service ✌️😎👍
Fast delivery, also customer service is excellent, they will help resolve any issue as quickly and professionally. If ya get negative stars that customer is not smoking utoya stuff.
1 de outubro de 2022
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