The ordering process was easy. The product when it arrived was excellent however the was an error in quantity delivered to what was advertised. I informed them and it was corrected quickly with the... Ver mais
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Leia as opiniões dos outros
This company really stands out for their customer service. Chris took the time to answer all my questions about brick styles and durability and even suggested a few alternatives that worked perfectly... Ver mais
The team at Valleys were so helpful in helping us find the right products for us. Lani was exceptionally knowledgable on the type of materials available and what would best suit our needs. The materia... Ver mais
Fantastic service again! We've ordered from these guys twice now for large brickslip projects and both orders have gone smoothly. Excellent quality product and a swift delivery turnaround, can't be fa... Ver mais
Informações sobre a empresa
Escrito pela empresa
Supplier of quality Landscaping materials to both trade and public. With high stocks and fast delivery. Weather you need porcelain paving, Sandstone Paving, jointing compound or sleepers, we've got you covered. Valleys Group pride on customer service with it being the forefront of what we do.
Informações de contacto
The Brick Centre, Pottery Lane East, S41 9BH, Chesterfield , Reino Unido
- 01246 450 366
- Info@valleysgroup.co.uk
- valleysgroup.co.uk
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
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The ordering process was easy
The ordering process was easy. The product when it arrived was excellent however the was an error in quantity delivered to what was advertised. I informed them and it was corrected quickly with the remaining items being delivered the following Monday.
I would have given 5 stars but I had to chase up the order and was told it was being delivered the day I rang with no updates previously but luckily someone was in to take delivery. I felt I wasn’t informed enough and that I had to chase up the order numerous times.
However the product was excellent and there was no breakage at all.
Luxury Meadow Artificial Living…
Bought Luxury Meadow Artificial Living Wall, please with product and delivery times.
Never received my order and they won't…
Never received my order and they won't reply to my email
Chris made ordering so easy
Chris made ordering so easy. The tiles look great, and the service was excellent.
Thanks Chris and his great companion…
Thanks Chris and his great companion chilli the dog great work everytime will be back!
This company really stands out for…
This company really stands out for their customer service. Chris took the time to answer all my questions about brick styles and durability and even suggested a few alternatives that worked perfectly for my project. Even when I had to change my order last minute, Katie made the process so smooth. The bricks arrived on time and look fantastic. Highly impressed!
I recently ordered porcelain tiles for my kitchen renovation
I recently ordered porcelain tiles for my kitchen renovation, and I couldn't be happier. The quality of the tiles is outstanding, and they were delivered promptly and securely packaged. Chris was incredibly helpful in guiding me through my options and ensuring I picked the right product for my needs. Highly recommend this company for anyone looking for top-notch materials and service!
Great Experience
Would recommend Katie was great and the quality of the materials used for price was great thanks again team!
You cancelled and refunded my order…
You cancelled and refunded my order without any prior notice or explanation. When I emailed to ask why my order had been refunded, I received no response.
Really bad experience
Placed an order a week ago, over the weekend. By Thursday the week after still had no updates about my order so I emailed their customer service. No-one bother to reply, so Friday morning I rang to ask about my order. I was told they will check and ring me straight after. Waited all day for the call back, never happened. Delivery I paid for is 2-4 days, and the fact the customers are not treated with respect I find the most awful thing. Really bad customer service experience. For now I have no money back nor products.
Valley,s
Fantastic company for borrowing , agent is friendly and amazing , polite ,trustworthy , wouldn’t want anyone else
Scaffolders hit our satellite dish…
Scaffolders hit our satellite dish several times resulting in no satellite signal. No communication from company. Phone calls never returned or people not available/ no answer. Going on 5 days and no offer to fix satellite dish or recompense for Sky fees until fixed. Overall very poor service and abysmal customer service and communication!

Resposta da Valleys Group
Excellent service
Everything brilliant as advertised
Everything brilliant as advertised. Quick, efficient, quality and great price. Excellent ⭐⭐⭐⭐⭐
Great quality product and quick delivery
Damage to slate pavers…
The delivery was prompt and on time.Some of the Indian slate had fallen over in crate and speltched edges of PAVERS .Spoiling their use.
Excellent service and great value for money
Excellent service and great value for money delivered on time and the driver was very helpful on site.
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