Valoclean Dk Opiniões 5

Ich habe im September 2025 einen Valoclean Gerät gekauft, dass im Januar 2026 bereits defekt war. Der Service hat mich seit dem mit KI Emails vertröstet. Ich sollte Videos und Bilder für die technische Prüfung einsenden ohne Reaktion und Hilfe in über zwei Monaten. Heute hat man mir geschrieben, dass nun die 6monatige Garantie abgelaufen sei und man mir leider nicht helfen könne. Unverschämt!!! Ich kann weder den Staubsauger noch den Service empfehlen!

Sämsta bemötande ..lovar ny maskin pga att det gick sönder efter 2 veckor....har mailat fram och tillbaka nu i flera månader...och nu säger dom stt garantin gått ut...
Ljuger och säljer bara skräp..
Beställ INTE.

Una estafa! Ojo, no compréis en este establecimiento. Aunque imagino que si has buscado esta reseña es porque ya te han estafado. Relojes de pésima calidad, quiero devolverlos y hacen lo posible para que me los quede. Me cobran demás y encima lo tengo que enviar China.

DO NOT order from this crooked company. Yet another Chinese bunch of ******** *******. The product is complete rubbish and there is no way of getting a refund. As far as I am concerned Chinese companies are only interested in flogging inferior goods and are impossible to deal with when their standards do not live up to expectations. I have no doubt lost my money and you will too. Spread the word.

Total Scam, send faulty parts and offer to refund 10% and keep customers 90%.
Neither business is based in UK or EU they are voilating all online EU business rules.
below is the conversation i received from them after complaining and waiting nearly 1 month .
------------------
We are sorry to hear that you still want to return the product.
To proceed with the return, please review our return policy outlined below:
Return Conditions:
1.You are responsible for all shipping costs, including the initial delivery cost and the return shipping cost to Hong Kong.
2.A 15% handling fee will be deducted from your refund.
3.The return process takes approximately one month.
4.Return shipping costs are approximately £35. Please check with your local post office for exact rates.
5.You must provide tracking information.
6.The refund will be processed after we receive the item.
7.Please note: If the international package is held by customs and cannot be cleared, we will be unable to process any refund as we have not received the returned item.
Return Address:
Room 201, No. 3 Gate, No. 33, Nanping Road, Nanping Industrial Zone, Qiaolong, Tangxia Town, Dongguan City, Guangdong Province, China
Recipient: Xiao Junjian (VY0112)
Phone number: +86 13312988847
Kindly Reminder:
1.Please put a note in the package with the order number XXXXX, so that we can issue a refund to you once receiving the returned package.
2.Please pack it properly to avoid damage during the transit, otherwise, we are not allowed to give you a full refund.
We hope this information is helpful. Please let us know if you have any further questions.
san