Our laptop was damaged by water and within one week we received a brand new one. The customer service and repair team were truly amazing. Only one thing to add is that DPD delivered our replacement... Ver mais
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Value Checkers were assigned by my insurance provider to assess and replace a damaged laptop. I have to say that the service they provided was top class. They assessed the laptop very quickly after re... Ver mais
Value checkers were great in every regard. After my insurance company handed my case to them, I was able to get a brand new iPhone 17 pro replacement within 2 days. Would highly recommend these guys
These guys have been so helpful through my claim. I was provided progress each step of the way. They selected a reasonable replacement device, however the team considered my needs for the right repl... Ver mais
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Não respondeu a opiniões negativas
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Great service
Friendly and professional service. Good communication, would highly recommend
New battery for my iPad
New battery for my iPad. Super quick and great value.
Great service
Great service
Fixed my iPhone in quick time and replaced the battery very helpful
Very impressed by their service
Very impressed by their service. Was an insurance claim and Value Checkers were designated by the insurance company (Trinity).
Trinity were lacking in prompt communication and accuracy of feedback. However, Value Checkers were the absolute contrast. Expedient in response. Helpful and clear in direction.
Customer service seemed at forefront.
Would definitely recommend.
Communication has been good
Quick process from start to finish. Very polite and friendly. Received a replacement device today, one day later than anticipated but due to their excellent communication from start to finish, I am very happy with the service received.
Good communication
These guys fixed my phone recently. I was a little sceptical but they did a great job with good communication.
Excellent service
Excellent service, kept us in the loop every step of the way!
Speedy and quality service from start…
Speedy and quality service from start to finish. Very professional and reliable Value Checkers. Brilliant!
Excellent service
Excellent service - very fast replacement computer - kept in loop throughout
Quick, Efficient & Helpful
I am extremely pleased by the service I received when my phone was recently broken. The service was quick, efficient, and friendly. Once they received my damaged phone a replacement was sent to me within a matter of days. Im paticularly grateful to Attiah who went the extra mile to help me. Very positive experience - thank you!
They were brilliant for me.
For me this company was brilliant.
They took my smashed tablet, reported back they could not fix it, they then UPGRADED my tablet to a newer model.
To make things easier I contacted them and asked could I collect the new one in person rather than rather than get it sent out through the mail, right away I got a reply yes with their address - which was only 20/30 mins down the road for me.
Got my new one and everything good again.
My experience has been very good with them. I would definitely use them again.
Good service
Insurance company referred me to Value Checkers for an assessment of damaged tech items. Couldn't repair them so they provided Apple branded replacements. Good service. Thanks.
I had an amazing experience with value…
I had an amazing experience with value checkers, a young woman communicated with me very well and helped me get a brand new phone to replace my crappy old one!!
Quick response after being referred by…
Quick response after being referred by my insurer, replacement on the way in less than a week considering I needed to return the damaged item for inspection. All good.
Had my screen replaced as i dropped it…
Had my screen replaced as i dropped it getting out the car, they sent a dpd to collect it and then repaired it and returned it to me next day.
Very good service and very happy!
Poor service, would avoid
I sent a repair for my iPad via my insurance and was told was not repairable and they would send out a replacement. Been nearly 3 weeks since they told me this and not had anything. Spoke to Danielle on the phone who advised on two occasions that they would get a replacement sorted or arrange for money back. They advised me they would get their manager to call back but no call back on either occasion. I requested to make a complaint and was advised I could only do this by speaking to the manager who was “out”. It has been a week since my last call and still have not heard anything.
Couldn't fault them
Couldn't fault them, my phone got collected the next day (once the insurance company gave the go-ahead for them to assess it). Easy instructions on what I needed to do, the phone got collected by DPD & in less than 24hrs it had been delivered to them, assessment undertaken & insurance company updated...they kept me updated at all times with what was happening... very pleased after reading some other reviews
5 Star Service
I have to say after reading some of the reviews I was a little apprehensive as to the service I would receive. Having said that I can honestly say that the service provided was second to none. Value Checkers were prompt at collecting my mobile, and keeping me updated daily on where they were with the repair, and if I messaged them for an update I received a response more often than not within the hour.
I can't thank the team enough for repairing my Z Flip 5 in the timely manner they did and for the communication, it has been returned perfectly.
Definitely deserve a 5* Rating and I would highly recommend.
So Sure
So Sure, I’ll never be using them again. Sadly, they use a third-party to repair devices called Value Checkers. Who in the last 12 months, have had three of my devices for a total of 20 weeks. They have both been sent back several times due to inadequate workmanship which has left me without a mobile phone several times this year for several weeks, contributing to my already poor mental health.
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