UPDATE- Well the package finally arrived and the part works great. The VP of Vance did contact me back and offer to help should the package be missing for ten days which I appreciated. Revising... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I've had my 5" jackplate installed for about 4 years now. Works great, haven't had any issues. 16' jonboat, 20 hp mercury prop. Couldn't remember the hp rating of my jackplate. Want to upgrade to a... Ver mais
Super fast shipping. Great communication. Build quality is even better than expected, going to work perfectly on my 15’6” Gheenoe Classic. I spent a lot of time deciding on a jack plate and even live... Ver mais
Very happy with the jack plate. I was looking for a very minimal setback but need the adjustability for my jet outboard. I can raise it up when I am running a very shallow rocky bottom river or lower... Ver mais
Informações sobre a empresa
Escrito pela empresa
Why choose Vance Manufacturing? Family owned and operated for over 40 years, Vance Manufacturing quality is unsurpassed and makes all Vance products proudly in the USA! We truly value your business and our customer service is standing by if any questions or problems arise.
Informações de contacto
1266 Ardmore Hwy, 38488, Taft, TN, Estados Unidos da América
- 9314256820
- sales@vancemfg.com
- vancemfg.com
4,5
Excelente
165 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Got my 4” fixed setback plates and they…
Got my 4” fixed setback plates and they looked used. Had scratches and scraps. But they got here fast
8 de janeiro de 2024
Resposta da Vance Manufacturing
Hello Mr. Simpson, thank you for your feedback. We haven't received any message from you to remedy any issues. We are here if you want us to help you!
- Vance Manufacturing Team
The website was easy to navigate....
The website was easy to navigate with well defined descriptions of the products. The shipping was super fast as well.
19 de dezembro de 2023
Great experience
Easy ordering, fast shipping, great product. What more could you ask for??
30 de novembro de 2023
Awesome customer service
Awesome customer service. Ed was great to talk to and extremely helpful
10 de novembro de 2023
Great products, US made!
Great products, great people, great company. Support US jobs and get a top notch product and support system.
13 de novembro de 2023
Great shipping everything was there…
Great shipping everything was there that needed to be
6 de outubro de 2023
A couple things were frustrating
A couple things were frustrating, my jack plate was shipped out with missing parts, no installation instructions, and the shipped email notification was misleading. The email states " (#8290) was shipped via UPS, UPS® Ground on 9/12/2023". The only thing that occurred on that day was a shipping label was created and and for some reason it wasn't actually picked up until "SEPTEMBER 13 - 3:56 PM". Additionally the product was sold as an 5" setback, but doesn't give any indication that by selecting a 2 or 3 inch clamping board thickness this increases the setback. Pucks or a different option would be much better suited vs adding more heavy starboard and additional setback unless a customer needed that.
12 de setembro de 2023
Resposta da Vance Manufacturing
Hi Paul, thank you for your feedback, this will help us to better serve customers!
2” jackplate
Ordered a 2” jackplate. Fine piece of craftsmanship. Customer Service (Ed and Laura) is top shelf. I’m 100% satisfied.
11 de setembro de 2023
Excellent customer service
Excellent customer service , ordering was a breeze and the product is perfect
28 de agosto de 2023
3rd purchase. Still very happy.
Fast and reasonably priced freight to Australia and you provide the tracking numbers.
Decent price. Very good quality.
This is the 3rd mini jack plate I've purchased from you guys. Been very happy each time.
6 de setembro de 2023
Great technical help
I called to ask questions about certain product they have, if it will work, texted pictures with their technical rep and he sent picture with more exact dimensions. I ordered and installed product and it works great.
The shipping was fast.
28 de agosto de 2023
great products
my second Jack plate from Vance and would highly recommend their products to anyone. Great and fast service.
15 de agosto de 2023
Nice Jack Plate for Under 40hp
Item was in stock, quick shipping. Nice jack plate for a small, hand tiller motor. Exactly what I was looking for
7 de agosto de 2023
Resposta da Vance Manufacturing
Hi Marcus, we haven't been contacted by you about any issues or problems to resolve. We are here, give us a call or shoot us an email.
Edward Vance
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.