Vanguard Self Storage Opiniões 

47
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The team are all so helpful and friendly, the customer service excellent. My partner and I will now always use vanguard whenever we have a storage need. 10/10 service.

A empresa respondeu

Classificada 3 em 5 estrelas

My experience with Bristol Vanguard Self Storage was mixed. Some staff members were polite, professional, and genuinely helpful, which made parts of the process easy and pleasant. However, I als... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Booked my storage space today in Bristol and couldn’t have asked for better service. Extremely polite, inviting and respectful of us. Gave in depth info and peace of mind. Also the building itself is... Ver mais

Classificada 5 em 5 estrelas

I visited Vanguard Bristol yesterday to make initial enquiries. I was greeted warming by both Paul and Lee. They were very welcoming. I was given a tour of the storage facilities and a nice cup of cof... Ver mais

Informações sobre a empresa

  1. Instalações de auto-armazenamento
  2. Local de armazenamento
  3. Armazém

Escrito pela empresa

Vanguard Self Storage is a privately-owned and family-run self storage company. Vanguard was formed in August 1964 to provide Industrial Moving and Storage services. The family of one of the founding directors, Mac McCullagh is still in charge today. Operating across London, Bristol, Bath and Manchester, they provide tailored domestic and business storage solutions, ranging from lockers to large warehouse-sized units.


Informações de contacto


4,5

Excelente

TrustScore: 4.5 em 5

47 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(47)

8 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing customer service

I couldn't be happier with the service at this self-storage facility. The staff are  friendly and go above and beyond to help out. When I struggled to get a particularly large shed panel out of my unit, Lucky and Marcus were so helpful in what was becoming an increasingly stressful situation. Wouldn't have been able to get it out without them, so grateful!

The facility itself is spotless, well-maintained, and feels very secure, which gives me complete peace of mind knowing my belongings are safe. Access is straightforward, and everything is organised and professional.

I would highly recommend this storage facility to anyone looking for a clean, secure, and reliable place with outstanding customer service.

18 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The team are all so helpful and…

The team are all so helpful and friendly, the customer service excellent. My partner and I will now always use vanguard whenever we have a storage need. 10/10 service.

17 de julho de 2026
Opinião espontânea
logótipo da Vanguard Self Storage

Resposta da Vanguard Self Storage

Thank you very much for lovely review and we will pass this onto the staff.

Classificada 3 em 5 estrelas

Mixed Review for Bristol

My experience with Bristol Vanguard Self Storage was mixed.

Some staff members were polite, professional, and genuinely helpful, which made parts of the process easy and pleasant. However, I also dealt with staff who seemed less approachable and not as willing to assist.

The storage facilities themselves were satisfactory, but the inconsistency in customer service affected my overall impression. With a more consistent approach to customer care, this could be a much better experience for customers.

14 de julho de 2026
Opinião espontânea
logótipo da Vanguard Self Storage

Resposta da Vanguard Self Storage

Hi, would it be possible to email me with your contact details as I cant find your customer records at the Bristol branch. I would be keen to understand what we got wrong so we can make sure we dont make the same mistakes. my email is bt@vanguardstorage.co.uk. Im am the Head of Operations and all information provided would be kept strictly private. Regards Ben

Classificada 5 em 5 estrelas

Bath storage site Lee and Anil have…

Bath storage site Lee and Anil have been fantastic made everything so easy and very straight forward, answered and explained everything in great fashion and I'll be using this place again if needed in the future no questions asked also very friendly and always makes the place a very pleasant place

3 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding Service from Titus at Vanguard Self Storage Staples Corner

I would like to specifically commend Titus at Vanguard Self Storage Staples Corner for his outstanding service.

From start to finish, he was professional, calm, and extremely efficient.

When things did not go according to my original plans, Titus reacted promptly and found solutions without hesitation.

His support made a stressful situation much easier to manage, and he genuinely went above and beyond.

An excellent customer experience and a great representative for Vanguard Self Storage.

16 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Vanguard -Bristol Team

Excellent customer service from Paul & Marcos from my initial telephone enquiry onwards. Marcos gave us a tour of the available unit sizes within half hour of my call, no pushy sales tactics just friendly, helpful & kind understanding of circumstances. Both have been very friendly when I have seen them in passing on trips to the unit, as have the other staff members I have seen around. Van pick up service was swift & on time & a great help. Looking at the plane & history of the company, the facilities available & a clean welcoming environment with great staff, what more can you ask for than having the peace of mind with somewhere like this to store your items when going through a stressful move. Many thanks to Vanguard Bristol team xx

5 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Vanguard - Westferry Road.

Joe & Christina were brilliant! Relocating is incredibly stressful and we were cutting it fine to get there in time. Issued our contracts over email so we could complete everything on arrival, and have everything put in the unit in time. Could not be more grateful for all their help! Joe also gave us some recommendations of moving people for the second part which took a job straight off the list.

27 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Vanguard self storage

Mark was awesome and great customer service and couldn’t help us enough. He explained everything to us on the phone and prices if I could I’ll give him 100 out of 100.

10 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I am very pleased with the excellent…

I am very pleased with the excellent service I got from Jess when I turned up with a vanload of furniture. She was very friendly and efficient, found the best deal for me and helped me out of what was an extremely stressful situation. Would definitely recommend.

28 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Rasheed

Rasheed, Mike, and Deon were great. I used vanguard storage in Isle of Dogs for 2 years. Always great/reliable.

30 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Impeccable Service & Security Standards

Impeccable security standards evidenced throughout the time of multiple first visits, but key is the high level of customer service and and interactions from staff. Bristol storage team are a credit to the business as a whole!

A good business such as this is empathic and understanding in what can be times of stress and difficulty, and the quality of service from Paul and the Team is superb! Strong recommendation if you are looking to store or house move in the Bristol area!

24 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great storage and staff…

Moved my belongings from another facility and my experience so far has been excellent.
The guys in Victoria are fantastic and made the change so efficient and smooth.
I cannot recommend them enough. Best storage I have found in 20 years in London

7 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

It’s been a fantastic experience

It’s been a fantastic experience. I reserved my space online and then contacted them. They were really helpful, especially lee. They told me the whole process. Also they came to pick the stuff up. Really nice experience.

10 de agosto de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Things are slipping

I've been with this company for a few years, and it's been brilliant. That is up untill lately. The carpark lift seems to be perpetually out of order, and it seems every week the toilet is also out of order, yesterday and today has seen the presence of toilet waste leaking into the hallway with just a few rags thrown down, this scene was the same yesterday and again this morning. Things seem to slip when the big man is not on attendance...sort ya effluent out vanguard....

4 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I spend a lot of my working hours at…

I spend a lot of my working hours at the Vanguard warehouse in Victoria. Steve and Alistair are brilliant; they are super helpful and always ready to lend an extra hand. They make a decent cup of coffee, and we always have a great laugh together!

20 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Vanguard Storage East - great storage unit

Recently used a storage unit at Vanguard Storage East for 3 months and I was very impressed by the tidiness of the unit, friendly and helpful employees such as Lawrence, Mark and Rasheed and cozy set-up of the reception with decent coffee machine. I will definitely recommend this storage to anyone who is based in E14 of East London.

6 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Clean and secure storage with great service

Clean and secure storage with great customer services. Marc, Dean and Rasheed are always there to help. They are knowledgeable and welcoming. The customer experience created by them makes the business stand out from others in the market.

1 de dezembro de 2023
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais