Van National Opiniões 

1536
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

⭐️⭐️⭐️⭐️⭐️ Really pleased with my experience at Van National. A massive thank you to Alfie, who was brilliant from start to finish. He made the whole process of buying my new van easy and straightfo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easy, no fuss experience of buying a van. Toby sent a good video of the van condition and agreed to deliver anywhere in the UK (for a small fee), which was really helpful for us The van was preppe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bought a van with these guys really good experience and really helpful would definitely highly recommend Ryan who dealt with me was great and made the whole process as smooth as possible!

A empresa respondeu

Classificada 5 em 5 estrelas

Had a fantastic experience at Van National... Ryan was exceptional and wasn't pushy at all. I was left to look at the vans in my own time and test drive alone. All round an excellent, professional se... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário de carros usados

Escrito pela empresa

Quality VAN Retailer of STOKE-ON-TRENT We have a fantastic range of previously loved vans for sale at fantastic discounted prices. With over 30 years motor trade experience, we provide a professional and relaxed buying experience, understanding that time is money. All vehicles are ready to drive away the same day, having been thoroughly checked over, serviced and MOT'd where required and all HPI clear. Competitive finance packages are available as well as ZERO deposit finance, VAN NOW VAT LATER finance and also extended warranties. We can offer national delivery and all vans are available to purchase over the phone, so no visiting the dealership or travelling is required, saving you time and money.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1536)

457 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent experience and van.

I had the pleasure of dealing with Connor throughout. From the moment we got there, everyone couldn't have been more helpful. No pressure, just sound advice. The whole process was smooth, and Connor got back to us immediately at every stage when we had questions. We have had the van we bought for a month now, and it hasn't missed a beat. Although there was a bit of an issue with the valeting, the response from Connor was first class. I would happily buy my next van from Van National.

21 de abril de 2026
Opinião espontânea
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Resposta da Van National

Lovely to hear thank you so much for you comments will be sure to pass these on to Connor take care - hope we see you again - Van National

Classificada 5 em 5 estrelas

What a brilliant process it was going…

What a brilliant process it was going through van national Alex has been brilliant from the start talking me through everything and keeping me updated would highly recommend going through Alex top bloke top company 👍

21 de maio de 2026
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Resposta da Van National

Lovely to hear Alex was so helpful, he is a great lad, thank you for purchasing from us and hope we see you again in the future - Van National

Classificada 5 em 5 estrelas

A great selection of vans at reasonable…

A great selection of vans at reasonable prices.
The help and customer service I received was excellent, from viewing the vans to the buying process and finally the hand over of my new van.
Thanks to everyone at Van national.

15 de maio de 2026
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Resposta da Van National

Great to hear thank you for your review - Van National

Classificada 5 em 5 estrelas

Great experience

Great experience, deal went through very quickly, Ryan was very helpful and made sure we got the van quickly

15 de maio de 2026
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Resposta da Van National

Thank you for your feedback - great to hear Ryan was so helpful - Van National

Classificada 5 em 5 estrelas

Alex had great patience with me when it…

Alex had great patience with me when it came to making a decision on what van we needed to suit our needs
Top lad 👍

15 de maio de 2026
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Resposta da Van National

Thank you for your feedback lovely to hear Alex was so helpful - Van National

Classificada 5 em 5 estrelas

Fabulous local company

Fabulous local company. Dealt with Toby who was extremely helpful and knowledgeable. Excellent choice of vehicles. The van I purchased was immaculate on the day of collection. Very good communication throughout the transaction. Thank you!

14 de maio de 2026
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Resposta da Van National

Great to hear, thank you so much for your positive feedback - Van National

Classificada 5 em 5 estrelas

This is the 3rd van

This is the 3rd van, we've bought from Van National, dealt with Connor Charles, who dealt with the whole process very efficiently, quick to answer phone calls and emails. The van will be home delivered within a week of initial enquiry.

14 de maio de 2026
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Resposta da Van National

Thank you for taking time to leave a review - great to hear from our returning customers - Van National

Classificada 2 em 5 estrelas

Poor Communication

Online chat: I tried to get a simple answer: can I just turn up to view vans without an appointment? Their website has no FAQs, and their chat support was useless. A bot called Grace kept pushing me to hand over my details instead of answering the question. When I finally asked directly, they just told me to call. Two hours’ drive away and I still don’t know if I can walk in or need to book. Frustrating and unhelpful. Their opening times are listed but it’s unclear if that means I can just browse or not. I won’t be making the journey. I just saw a they have an admin fee of £395 + vat on every vehicle too. That’s very steep.

9 de maio de 2026
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Resposta da Van National

Thank you for your feedback, and we’re sorry for the frustration caused by your online chat experience. We understand how important it is to get clear and simple information when planning a visit, especially when travelling a long distance. To clarify, customers are welcome to visit our site during opening hours to view vehicles, however we do recommend contacting us beforehand so we can ensure the specific vans you’re interested in are available and prepared for viewing. We’re also sorry the chat service did not meet your expectations — your comments will be reviewed so we can improve the clarity and usefulness of our online support. Regarding our admin fee, this is clearly displayed on our website and applied across all vehicles to cover preparation, documentation, and handover costs. We appreciate your feedback on this and will continue to review how this is communicated. If you’d like any further assistance, please feel free to contact our team directly and we’ll be happy to help. Kind regards, Van National 🚐

Classificada 5 em 5 estrelas

Ryan was very helpful and explained…

Ryan was very helpful and explained everything so we understand everything and we was very happy with the service

9 de maio de 2026
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Resposta da Van National

Great to hear thank you for taking the time to leave a review - Van National

Classificada 5 em 5 estrelas

Buying new vehicle

Very pleased with our experience of buying our vehicle. Ryan in sales was more than helpful

8 de maio de 2026
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Resposta da Van National

Thank you for your review - Van National

Classificada 5 em 5 estrelas

RYAN WHEATCROFT provided the best…

RYAN WHEATCROFT provided the best buying experience I've had in years. I really appreciated their low-pressure approach and genuine desire to help me find exactly what I needed. They were transparent about all the details, which made me feel confident in my purchase. A truly trustworthy and helpful professional!"

8 de maio de 2026
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Resposta da Van National

GREAT TO HEAR ! thank you so much for your lovely review will be sure to pass your comments onto Ryan - Van National

Classificada 5 em 5 estrelas

I delt with Ryan on the purchase of my…

I delt with Ryan on the purchase of my van and it couldn't have been simpler, any problems were sorted out and picked my van up 2 days later with a fresh mot ,very professional

6 de maio de 2026
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Resposta da Van National

Thank you for your kind words! We're delighted to hear Ryan provided an amazing and helpful service. We’ll be sure to pass on your feedback. Van National

Classificada 5 em 5 estrelas

Customer care from Toby

Toby with Van national went above and beyond with his customer care. Genuine salesman who cares about the customer

5 de maio de 2026
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Resposta da Van National

Thank you for your kind words! We're delighted to hear Toby provided an amazing and helpful service. We’ll be sure to pass on your feedback. Van National

Classificada 5 em 5 estrelas

Great experience buying a new truck

Great experience buying a new truck, Ryan was very helpful throughout and made the process very easy.

1 de maio de 2026
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logótipo da Van National

Resposta da Van National

Thank you for your kind words! We're delighted to hear Ryan provided a helpful service. We’ll be sure to pass on your feedback. Van National

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