Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Always fab service from this company super fast delivery me and my sister wouldn't get our juice from anywhere else 👍

Classificada 5 em 5 estrelas

Order arrived promptly but was wrong. Emailed, messaged and pestered the company but didn’t receive any response. Currently have a disputed transaction logged with Mastercard. Avoid this company and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve had the pleasure of visiting the store and ordering online. Great service instore with good honest service. And when ordering online I always receive orders timely. This time when the eliquid I o... Ver mais

Classificada 1 em 5 estrelas

PLEASE STAY AWAY !! My product (innokin t18 ii) have stopped working after couple of weeks. I emailed them twice about the issue, no response. I phoned them many times, no answer. It’s very sad to see... Ver mais

Informações sobre a empresa

  1. Loja de cigarros electrónicos
  2. Loja de cigarros eletrónicos

Escrito pela empresa

Look no further than Vapourmate – your go-to-destination for all vape-related products. Our dedication to affordability and quality sets us apart; our products ...


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

34 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

VERY DISAPPOINTING

PLEASE STAY AWAY !! My product (innokin t18 ii) have stopped working after couple of weeks. I emailed them twice about the issue, no response. I phoned them many times, no answer. It’s very sad to see people doing business only to rob people. At the very least they should have decent customer service. Shame on you vapourmate for outright robbing people ! I will be taking this further with ombudsman and others, don’t be surprised if your business gets shutdown !!!

6 de dezembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

No responses from customer service

Been trying to return an order for a while now, no response at all. I bought a tobacco flavour liquid from them that tastes like PVA glue and gave me breathing difficulties. No response from their customer service.

16 de outubro de 2018
Opinião espontânea
logótipo da Vapourmate

Resposta da Vapourmate

Hi Ariona can you please give me some information about your order because your name isn't in our system at all

Classificada 1 em 5 estrelas

SELLING FAKES THAT DO NOT WORK

Purchased a Istick 30w, came home read the instructions and put it on charge.
The instructions said between 2 -5 hours, Came back in five hours. No charge.
Checked the security number and this is what I got.

serial number:8452416003
security code:9873 4095 3460 5849

Attention! The security code has been checked before! This is the second query! Please check whether the following queries are done by yourself.

Latest check history:
IP:82.132.212.238 time:2018-09-16 00:47:30
Your current IP:82.132.212.238

Also got no receipt. One for Vat Person I believe.

Be returning it to the shop come Monday, will update.

16 de setembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

refused to comply with UK trading standards law

reasonable price and delivery but
- an order that went missing in the post [£30] was not replaced and refused to refund me.
My expensive powerpack itaste MVP -£55 developed a fault after 5 months and Vapourmate hid behind 90 day warrenty to not repair or replace it and refused to accept UK consumer law that requires goods to be of a satisfactory quality- at least 6 months in this case- the matter is being dealt with Trading Standards.

5 de janeiro de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

V-touch is Brilliant

I've been a long-time customer of Vapourmate and noticed recently that they released their first own-brand product called the V-Touch. I was hesitant to order at first but so glad I did. It's a very high quality electronic cigarette and very affordable. Would highly recommend to big vapers!

2 de dezembro de 2014
Opinião espontânea
Classificada 5 em 5 estrelas

7 months and not a cigarette in site!

Have been using products from Vapourmate now for 7 months, two of us and have not touched a cigarette since we started and now have no desire to. We always have menthol juice and love the Hangsen. Have tried other products but always end up binning them as they are just horrible.

The delivery is very quick.

28 de outubro de 2014
Opinião espontânea
Classificada 5 em 5 estrelas

AM SO PLEASED WITH MY PURCHASE

excellent delivery excellent gadget excellent all round am so pleased I found you from one now ex 20 fags a day smoker thank you so much.

21 de junho de 2014
Opinião espontânea
Classificada 5 em 5 estrelas

Never let me down, just brilliant

This company bends over backwards to make buying the best vaporisers on the market a very simple and pleasurable experience . Fast, easy one on one support if you have a query or issue . I just can't fault them , I am very glad that I chose them to buy from .
Thanks guys

12 de junho de 2014
Opinião espontânea
Classificada 5 em 5 estrelas

5 Gold stars all round!

Brilliant products i would and already have recommended this company to a lot of my friends who are also keen to quit smoking! I have done almost 5 months completely smoke free since using a vapourmate and I love it! Very reasonable prices and great customer service!

12 de junho de 2014
Opinião espontânea
Classificada 5 em 5 estrelas

Just like going into a shop

Verry helpful if they get something wrong they fix it right away not that they get it wrong often just ones since I started getting stuff from them. Verry quick delivery to North Scotland two days three max keep up the good work

12 de junho de 2014
Opinião espontânea
Classificada 5 em 5 estrelas

excellent product - very satisfied

This is truly a life-saver. I get to de- stress by actually breathing in a cloud of sweet nicotine vapour and blowing it out satisfyingly, without all the health risks that come with combustion. Am recommending to all my friends.

12 de junho de 2014
Opinião espontânea

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