Banner for Vanilla Blush Medical Ltd

Vanilla Blush Medical Ltd Opiniões 659

TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Amazing and friendly staff who make the process of ordering stoma support products easy. Very knowledgeable and helpful when discussing options. Nicola who owns the brand made me feel totally at ease... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic company. Very helpful on the phone. The support belt is brilliant. Very soft material and easy to put on. Good design and stays put even when gardening. Will definitely be getting more. Tha... Ver mais

Classificada 5 em 5 estrelas

The team at Vanilla Blush always go above and beyond they make everything so easy and stress free and always keep me updated on when I can order new products couldn’t do it without them.

Classificada 4 em 5 estrelas

VB are a caring and supportive company that will go the extra nine yards to satisfy their customers! Nic will personally see to it that each client is cared for, offering sound advice. In my own per... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de equipamento médico
  2. Fornecedor de equipamento para deficientes
  3. Cirurgião gastrointestinal
  4. Loja de artigos hospitalares
  5. Farmácia

Escrito pela empresa

Designed with dignity. Backed by experience. Vanilla Blush creates comfortable, supportive medical garments for people with a stomas, incontinence or abdominal wall and groin hernias. Founded by former Neuro Intensive Care Nurse and stoma patient, Nicola Dames. Our products combine clinical understanding with real-life experience. We are an NHS-approved supplier, operate across the UK and Europe, and are committed to providing expert, compassionate support to every customer.


Informações de contacto

Promotion box for Vanilla Blush Medical Ltd

Free Fitting Service.

We offer a free consultation fitting service with one of our experts.

4,8

Excelente

TrustScore: 5 em 5

659 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Not really the companies fault but the…

Not really the companies fault but the pants are not supportive enough for my wife. For stoma patients with no real need for firmer support I'm sure they are fine.

14 de fevereiro de 2026
logótipo da Vanilla Blush Medical Ltd

Resposta da Vanilla Blush Medical Ltd

Hi Graham. Thanks for the review. I’ve taken the liberty to look at the order placed. I can see the item you ordered for your wife was not a support item but an everyday brief with internal pocket for her stoma bag. I am highly confident following a consultation with one of our garment experts we will achieve the aim required. If you would like us to offer a free consultation we will in turn send one support item as a gesture of goodwill. Team VB.

Classificada 5 em 5 estrelas

Exceptional service.

Exceptional service.

Helpful, friendly and informative staff.

Quality support products that have literally made life so much more comfortable.

18 de fevereiro de 2026
logótipo da Vanilla Blush Medical Ltd

Resposta da Vanilla Blush Medical Ltd

Lovely comments, Ross. Thank you very much. Team VB

Classificada 5 em 5 estrelas

Excellent products

Prompt service and delivery. Excellent products

3 de fevereiro de 2026
logótipo da Vanilla Blush Medical Ltd

Resposta da Vanilla Blush Medical Ltd

Thank you for the 5 Star, Sue. Team VB

Classificada 5 em 5 estrelas

Hernia vest experience

I have had the hernia vest up to now and they are great but in my opinion a wider strap would be better if your a larger lady like me

17 de fevereiro de 2026
logótipo da Vanilla Blush Medical Ltd

Resposta da Vanilla Blush Medical Ltd

So kind, thank you so much. Team VB

Classificada 5 em 5 estrelas

Lady I talked to told me about the…

Lady I talked to told me about the product and how best to use it. She was very professional and informative.
Can not remember the date.

16 de fevereiro de 2026
logótipo da Vanilla Blush Medical Ltd

Resposta da Vanilla Blush Medical Ltd

Thank you for the lovely review. Team VB

Classificada 5 em 5 estrelas

Nic the founder of VB is so caring

Nic the founder of VB is so caring, helpful and knowledgeable and she has personal experience of hernia and stoma. Nic helped me through the process of receiving my two ladies hernia support vests and hernia support belt via the NHS prescription. She drafted a digital letter for my GP, which I emailed to my GP for approval, which was sent direct to my local chemist. Also I purchased myself ladies panties and more ladies vests and I had a very good discount.

All the garments I've received are excellent quality and the ladies support vests fit well for my petite height. They are very comfortable to wear, keep their shape and tightness and easy to wash.

I would highly recommend Vanilla Blush for their excellent professional, friendly service and products.

5 de janeiro de 2026
logótipo da Vanilla Blush Medical Ltd

Resposta da Vanilla Blush Medical Ltd

Corina, you are so kind. Thank you for taking the time to go through our products and service. We really appreciate it. Team VB

Classificada 5 em 5 estrelas

Very helpful

Best experience and without there support garment I wouldn’t have normal life with my ileostomy!!!

30 de janeiro de 2026
logótipo da Vanilla Blush Medical Ltd

Resposta da Vanilla Blush Medical Ltd

Thank you for the 5 Star. Team VB

Classificada 1 em 5 estrelas

I never received my initial order even…

I never received my initial order even though I have emailed about this on 2 occasions.
No response to my emails. No delivery of order!!

10 de dezembro de 2025
logótipo da Vanilla Blush Medical Ltd

Resposta da Vanilla Blush Medical Ltd

Hi Fay, I am sorry to hear this. I have seen you were cc’d into emails about how you must order your stoma garments. Unfortunately that part is completely out of our control as you are under a continence service in Bristol. I’m sorry if you never saw this email, but they have been sent. We are closed now until tomorrow but didn’t want to leave you without a some acknowledgment. I understand this is frustrating, it’s frustrating for us to get a 1star, for something not in our control. I’m confident we can turn that 1 star into 5 once you know the process for you in your area. Team VB

Classificada 5 em 5 estrelas

Great shop

Staff are very knowledgeable and friendly. Easy to talk to for advice

11 de fevereiro de 2026
logótipo da Vanilla Blush Medical Ltd

Resposta da Vanilla Blush Medical Ltd

Thank you for the 5*. Much appreciated. Team VB

Classificada 5 em 5 estrelas

Very professional company

I have been a customer of Vanilla Blush for a few years now and have found the transactions have been very straightforward. The items ordered are of an excellent quality and give the required support. Communication with their customers is excellent.

11 de fevereiro de 2026
logótipo da Vanilla Blush Medical Ltd

Resposta da Vanilla Blush Medical Ltd

What a lovely review, Kenneth. Thank you so much. Team VB

Classificada 1 em 5 estrelas
logótipo da Vanilla Blush Medical Ltd

Resposta da Vanilla Blush Medical Ltd

Hi Carol. Sorry to hear you found the pants too expensive. Looking at your order, looks like you bought one pair @ £15, a pack of three is £30. I have taken the liberty to refund you including your shipping. Maybe, in the future you will consider reaching out in advance, we will help you with any pack savings as well as a complimentary discount. Hope this response is acceptable. VB Team.

Classificada 5 em 5 estrelas

Great choices

Great choices! So nice to find cheerful, courful stoma knickers which are totally practical. I may be 76 but do not want to be condemned to boring, old person, lingerie just because I have a urostomy. Shame there aren’t matching bras as well as I like lingerie sets. But well done and keep it going!

25 de janeiro de 2026
logótipo da Vanilla Blush Medical Ltd

Resposta da Vanilla Blush Medical Ltd

Wonderful to read, Sheena. Thank you. We wish we could do the matching bras but becomes very problematic with all the sizes and we are experts in the abdomen over the chest. Hope that makes sense. Team VB

Classificada 4 em 5 estrelas

Supportive !

VB are a caring and supportive company that will go the extra nine yards to satisfy their customers! Nic will personally see to it that each client is cared for, offering sound advice.
In my own personal example , my order for an NHS Support belt arrived next day and Nic offered tips on exactly how to wear the belt during exercise.

23 de janeiro de 2026
logótipo da Vanilla Blush Medical Ltd

Resposta da Vanilla Blush Medical Ltd

Such a lovely review. Thank you Lea. We really appreciate it. Team VB

Classificada 5 em 5 estrelas

Quality support wear with great service

Consistently high quality stoma wear accompanied with great service. I've been wearing their vests for over 6yrs now, and greatly appreciate the support! Ordering, communications and delivery are all smooth. Thank you.

25 de dezembro de 2025
logótipo da Vanilla Blush Medical Ltd

Resposta da Vanilla Blush Medical Ltd

Thank you very much, William. Lovely review. Team VB

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais