VB Wholefoods Limited Opiniões 

127
•
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was concerned about ordering as had read mixed reviews but wanted to add my own review as I had a really good experience. Placed my order (flapjack bars) on Tuesday evening, got notification it had... Ver mais

Classificada 1 em 5 estrelas

Rotten nuts and seeds. Poisonous and inedible almonds and pumpkin seeds. They wouldn’t even have decency to send a return label for their rotten inedible products. Won’t order again and don’t bother... Ver mais

Classificada 5 em 5 estrelas

I visited this wholesaler the first time ever. Went with a friend who had been online and found out about their nuts offer. My friend and I were welcomed by the owner Gurpreet (?), offered seats in... Ver mais

Classificada 5 em 5 estrelas

Excellent service - very fast delivery. The pistachio nuts are a very competitive price and really great quality. I have just come back to using VB after trying other brands of the nuts for a short... Ver mais

Informações sobre a empresa

  1. Serviço de entrega de alimentos ao domicílio
  2. também em
  3. Loja de alimentos biológicos
  4. Loja de comida natural
  5. Mercearia
  6. Mercearia indiana
  7. Supermercado asiático

Escrito pela empresa

VB is a trusted name synonymous with highest quality natural and organic wholefoods that are ethically sourced from around the world. VB Wholefoods Limited is an online subsidiary of VB Wholesale (UK) Limited, where we have been providing highest natural and organic wholefoods to our customers for over 20 years. As a family-owned business, we take great pride in offering our customers with the very best products at the most affordable prices. We supply our products in varying packages to meet the needs of all our customers. Over the years, we have established ourselves as a trusted supplier of premium products to retailers and wholesalers alike throughout the UK. We take pride in our reputation for exceptional quality and value, and we are always looking for new ways to improve our products and services. We have recently decided to introduce a new line of products in response to customer demand: larger sizes of our most popular items. Whilst we have traditionally supplied retailer packages to shops, we realized that many of our customers were looking for larger quantities at a lower price point. Our new larger sizes are the perfect solution for customers who want to save money without sacrificing quality. By purchasing in larger quantities, we are able to pass the savings on to you, while still providing the same premium products that we have always been known for. We understand that our customers have many choices when it comes to purchasing foods products online. At VB Wholefoods Limited, we are very passionate about providing the best possible customer service. We understand that our success is built on the relationships that we have with our customers, and we take that responsibility seriously. That is why we are always looking for ways to improve our products and services, and we welcome your feedback and suggestions. We are committed to ethically sourcing the highest quality nuts, seeds, spices, wholefoods and snacks from around the world. We believe that everyone should have access to healthy, delicious, and affordable food, and we are dedicated to making that a reality for our customers. Whether you are a professional chef or a home cook, we have the products you need to create delicious and healthy meals for you and your family.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

127 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,7

Todas as opiniões

(127)

23 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

I ordered 8 different items totalling…

I ordered 8 different items totalling about £60 as a first order. Most look perfect, the pumpkin seeds look a mixed bag (as in some look "full" and green, others flat and brownish). Maybe I am just used to Sainsburys and these are more "as they come".
The products come from many different countries as you'd expect; bit alarmed to see some from China (the peanuts from memory)... but that is because I have had bad experiences with Chinese quality elsewhere. Delivered very quicky. Cannot fault the company with my single experience and the quality of what I have eaten so far has been fine.

30 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Do not buy from VB Wholefoods

I ordered some fizzy and sour sweets from VB Wholefoods.

When they arrived they were not the sweet that were pictured on the page that I ordered from.

I contacted them asking if I could get what I had ordered or return the sweets that they had sent.

Ignored me so I wrote and wrote until eventually I got to reply saying hard luck you bought them it says on their that we can send you whatever we want.

Do not buy from these people.

3 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Warehouse issues and now the customer service has completely stopped responding

I am really sorry to be leaving a review this low, because I wanted to like this company! But I have exhausted my attempts to reach out and don't know how else to possibly get a response.
I have placed three orders with this company in the past, and generally, there are products that I have been really interested in ordering repetitively.
However, there have been packing errors in two of the three orders I placed, resulting in my not receiving the things I actually ordered. (Incorrect products were sent.)
After my latest order, I had a number of communications with the company before christmas attempting to resolve the issue, culminating in my returning the erroneous product with the agreement that the correct ones would be sent.
That was the last I have heard from them.
I have reached out four times since the beginning of January, asking for an update, and have not had any response. Nor have I received my replacement products.

24 de novembro de 2023
Classificada 1 em 5 estrelas

Damaged goods - lack of customer service response

On receipt of my items I found the bag the hazel nuts were in had split open on the seal line at the top of the bag, nuts were all over the place. I took a photo and sent it the same day to VB Wholefoods asking for a replacement. I have since sent several further e-mails and website messages and have heard nothing. I am not impressed with the customer service.

12 de dezembro de 2023
Opinião espontânea

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