Items received are nothing like what is represented on their website. Cheap material that is silk screened. These are terrible. I have asked for a refund. We will see. 9:30 p.m. vchics emai... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I should have read the reviews before ordering! Received my items, 2 dresses and a top and it was nothing like they showed on their website. I received the 2 dresses, both looked cheaply made and both... Ver mais
A empresa respondeu
VCHICS is a Scam from China. Don't purchase anything from them. This fraudulent company appears to pay big money to advertise and the reason Google (ABC, Inc.) and the rest, continue to allow them to... Ver mais
A empresa respondeu
I wanted to order some painted Asian art pants and robes. Period. The Vchics site is very well put together. The selection is very large .The ordering process worked perfectly. I’m very curious to... Ver mais
A empresa respondeu
2,3
Mau
1 mil opiniões
Respondeu a 99% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Your product is nice
Your product is nice. Your website is difficult to use.
27 de março de 2026
Opinião espontânea
Resposta da Vchics
Dear Susan Russell,
Thank you very much for your feedback.
We will continue to strive to ensure every customer is satisfied with our service and products.
If you have any specific suggestions, or if there's anything we can do to improve your experience, please feel free to let us know. We are always looking for ways to improve and bring more joy to our customers.
Thank you for your support!
Wishing you all the best!
It's a shame you can't enter no stars!
It's a shame you can't enter no stars!
Shocking difference between what you think you're getting and what you actually get.
Told it was too costly for me to return even though the return address was UK based??
Offered many discounts despite requesting return and refund. Told refund was in processing, 4 months later, no refund and now no responses either.
I did advise if the issue wasn't resolved, I would be joining the negative review following, so here we are.
**Edit - scripted response, not even read the review. (Again, not surprised)
Try responding to the emails you already have instead of asking for more.
9 de dezembro de 2025
Opinião espontânea
Resposta da Vchics
Dear Corrine Laland,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Cheap pieces of clothing ABSOLUTELY…
Cheap pieces of clothing ABSOLUTELY NOTHING like the advertising photos!!! I contacted them for a refund and more or less was told sending it back to China would be costly and a hassle. I was offered a 10% discount on a future purchase. SALVATION ARMY/GOOD WILL is getting the 2 items. NEVER ORDER FROM THIS WEBSITE SCAM!!!!!!!!!
ATTENTION:Here is my order number VC00152358
requested in the reply. I'm hoping for a refund.
14 de março de 2026
Opinião espontânea
Resposta da Vchics
Dear LuAnn Connolly,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
The products are not what is advertised…
The products are not what is advertised and are of poor quality.
They do NOT except returns!
5 de janeiro de 2026
Opinião espontânea
Resposta da Vchics
Dear Michael Moschella，
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
I just fell in love with your Viking…
I just fell in love with your Viking products it reminds me of being connected to the earth
16 de março de 2026
Opinião espontânea
Resposta da Vchics
Dear Harold Allen,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
The items received weren't as advertised
The items received weren't as advertised in the pictures. They were cheap printed on cheap fabrics. The jewelry was made of thin tin type metal. Trying to get in touch with the is a waste of time.
14 de março de 2026
Opinião espontânea
Resposta da Vchics
Dear LaTonya Tower-Trotman,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Fake Fake Fake !! It's a scam
I'm very upset! These paper made dresses needs to be reported all over the internet. High price department store prices and you order it's not what you paid for. I purchased together 2 dresses and I'm angry because I have two events that I must attend. I thought I was going to be looking fabulous. But instead I'm going to look cheap. Even Temu have better clothes then this. Horrible!!
11 de março de 2026
Opinião espontânea
Resposta da Vchics
Dear Angela,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
doesn't even come close to the pics…
doesn't even come close to the pics lousy would never buy again sad i was really looking forward to getting the clothes for a wedding but i wouldn't even wear the stuff to walmart cheap flimsy
29 de janeiro de 2026
Opinião espontânea
Resposta da Vchics
Dear Roseanne Bartholomew,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Terrible quality not representing images on website
They clearly use AI to generate beautiful detailed knitted garments and then send you cheap printed polyester that barely resembles what you ordered. The price is greatly higher than the horrible quality you receive. Do not expect to get what you see from their site. Not one item was as shown.
14 de março de 2026
Opinião espontânea
Resposta da Vchics
Dear Amanda McDonald,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
You guys should be in jail for false…
You guys should be in jail for false advertising I receaved my order and was shocked at what I received it was crap and was totally deceived how do you sleep at night knowing you are stealing peoples money!
10 de março de 2026
Opinião espontânea
Resposta da Vchics
Dear Mary Scesney,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
I’ve ordered three times and haven’t…
I’ve ordered three times and haven’t received any packages yet. I hope this is legit!
11 de março de 2026
Opinião espontânea
Resposta da Vchics
Dear Sandy Guymon,
Sorry for the inconvenience.
Can you tell us your order number?
We will check the status of the order for you.
Looking forward to your reply.
Best Wishes
Items were NOT what was pictured
Items were NOT what was pictured! They used overly processed material with cheap imprints and look and feel nothing like what was shown... Totally disappointed!
11 de março de 2026
Opinião espontânea
Resposta da Vchics
Dear luckylaura,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Veryyy kind & caring customer service
Veryyy kind & caring customer service. ☺️☺️thank you.totally recommend them & beautiful and very unique styles of clothing. ☺️☺️🫡🫡😍😍🫣🫣
6 de março de 2026
Opinião espontânea
Resposta da Vchics
Dear Ann Valenzuela,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Resposta da Vchics
Dear Celeste Gilliland,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
FRAUDULENT SCAMMERS! BEWARE
I have never seen such beautiful clothes themed around flower
IMPORTANT UPDATE! My 4 star review was based on product photos on site. I ordered what I thought were beautiful clothes. I RECEIVED NOTHING LIKE THE PHOTOS! THIS IS A FRAUD OF THE HIGHEST DEGREE!
7 de março de 2026
Opinião espontânea
Resposta da Vchics
Dear Sharon Reynolds，
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Nice selection of clothes
Nice selection of clothes. I bought a few things, too.
6 de março de 2026
Opinião espontânea
Resposta da Vchics
Dear CC Griffin,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Greatful Customet
I was suprised to see how beautiful your product lines are! They are very reasionably priced as well. I have no doubt i will do more business with you. My wife is a beautiful woman and i love seeing her in beautiful clothes. Thankyou very much. I will certainly be in touch again.
..David Lee Ringland
6 de março de 2026
Opinião espontânea
Resposta da Vchics
Dear DAVID,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Resposta da Vchics
Dear Randy,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Not what it says it is…
I have to rewrite my review, the boho clothes look great on the picture and I liked the idea that they were cotton but when I received the dresses they look nothing like the description or the picture. The material feels like shower curtain material. I'm trying to return them, I can't find a place on there site for returns so I got in contact with company but they are not responding. So I'd say don't buy from them.
27 de fevereiro de 2026
Opinião espontânea
Resposta da Vchics
Hi there! Thank you so much for your 4-star review and for taking the time to share your honest feedback with us 💛
We’re so happy you love our boho-style clothes and that you plan to order more—this means the world to our small team!
We truly appreciate you pointing out the issues with the website wording and payment options. We’ve already passed these along to our tech team to improve the site experience and expand our payment methods in the near future.
Also, thank you so much for letting us know about the stolen images and knockoff items. Protecting our original designs is really important to us, and we’ll take this seriously to handle it properly.
We hope you’ll love your next order even more, and we can’t wait to have you shop with us again!
Resposta da Vchics
Dear Nicole Tufts,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.