Vegasgems Opiniões 

247
TrustScore: 3.5 em 5

3,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I have been waiting over 2 weeks for a payout. Customer service does respond and tells me they appreciate my patience, and I tell them I would appreciate payout. Customer service is very responsive, b... Ver mais

Classificada 5 em 5 estrelas

I'm picky about where I play because so many sites have super slow redemptions and super slow Support some don't even even have support so I'm just having an FAQ section that they call their support s... Ver mais

Classificada 5 em 5 estrelas

Reliable site always gonna refer my people to VegasGems, I've only had 1 issue and Kim (my in chat support agent), addressed the issue and was very fast about it... She also made it right without me h... Ver mais

Classificada 5 em 5 estrelas

As an avid player, it is sometimes difficult to find a reliable site, well, I've found one. Vegas Gems has been nothing short of a phenomenal experience. Sleek design, vast array of games, and a suppo... Ver mais

Informações sobre a empresa

  1. Casino online ou agente de apostas

Escrito pela empresa

USA's Newest Sweepstake Casino.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

247 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,6

Todas as opiniões

(247)

5 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The Vegas Gems team was very friendly…

The Vegas Gems team was very friendly and gave detailed explanations as to what was needed to move forward with the redemption process. The funds were also received even sooner than initially expected, which is always a plus!

3 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great games

Great games. Debit/Credit Card purchases. Chat support responds within minutes and are extremely friendly and ready to answer any of your questions.

30 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Actually astounded by this newcomer.

So I came across Vegas gems by happenstance and it became legitimately my absolute favorite sweeps casino. No exaggeration. It’s kind of iffy trusting sweeps casinos since they aren’t regulated so they usually make up for that by generous offers and bonuses. And boy does this site not let you down. They’re a sister site to csgoluck and I feel like this one’s gonna take over here soon just based off the customer service people being PERFECT on each site. H3PEY and Kim I’m not even sure why they don’t work for Apple Support with patience and empathy like they have. It’s not often you want to actually befriend customer support people lol. But I feel like I’d actually hang out irl with both. I am apart of a large YouTube gaming and twitch channel and we talk daily about how oddly wholesome and awesome this site is. The game selection is massive. I’m a pragmatic player and love sugar rush.

I would however say that what needs improved is the authorization fees (goes through smoothly each time though) for payments and the smoothness and latency in the slots and occasionally crash. It feels like you’re using a Free slow VPN sometimes when you’re playing due to the time between wagers and button presses. Which I know they’re working on and will get resolved super fast. I’m even comfortable enough here to state some things like that. I have an iPhone 15 Pro so it runs incredibly when it’s able to. And the site accommodates any change in device or screen size I throw at it or play on. For being a new site. This place is incredible. Sucks to see more people find this gem. Cause that means the hourly rain gets smaller for me 😜.

You’ll be surprised at how good this sweeps site is. You’ll be legitimately surprised.

28 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Fast, friendly, and helpful customer support

Although I don't yet have experience with depositing or withdrawing here yet (will update when I do) I can comment on how wonderful their customer service is. I had a small issue with my daily gems and their customer support was very quick to help me resolve it.

27 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

VegasGems is awesome!

VegasGems is awesome! It's nice to see a casino bring something different to the table. I love the unique features. The cases make it so much interesting! I also think the customer support is really helpful and fast! It's worth checking out.

25 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Customer Super Agent Kim, Best by far.

Well Kim in customer service makes the whole review itself. She was diligent and thorough in helping me with my issue and very understanding in a way that you knew it was genuine. By far the best help I have received by any customer service agent this far in my life. She takes it to a whole new level of making sure that she exhausted every possibility to try and resolve a problem. Top notch and other gaming sites need to really take notes on her approach to helping because everyone could benefit by watching her in progress. Couldn't have e been a better experience and respect her kindness and sympathetic nature she showed while helping me resolve a glitch I had playing a game. If you get th e opportunity to have her help you, your definitely going to get 100% effort and diligence until your issue is resolved.

25 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Best sweeps casino…

Honestly Vegas gems is probably the best sweeps casino out there right now. Games are provably fair with high rtp shown for each game, and they have pragmatic as a provider which is awesome. I’ve had no problems redeeming, I’ve had some big wins and they were paid usdt within one day. The support team is great as well. Kim and Hepey are very nice people.

24 de dezembro de 2023
Opinião espontânea

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