Unfortanately i dont like leaving bad reviews but my experience here wasnt good. Initially great response to my queries and ordered a taillight which wasnt cheap but i thought would be better quality.... Ver mais
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Unfortanately i dont like leaving bad reviews but my experience here wasnt good. Initially great response to my queries and ordered a taillight which wasnt cheap but i thought would be better quality.... Ver mais
A empresa respondeu
First item delivered was damaged and a replacement was sent immediately with no quibble. It was a very easy process to place order, I was reassured it was correct for my car and all contact had immedi... Ver mais
A empresa respondeu
This was the 3rd light I was looking at to see if it would fit my car, I contacted them via WhatsApp and they were very helpful in making sure it was the right fit before purchasing, as the previous 2... Ver mais
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I messaged late last night needing a bumper for a job the next day,I had a message back that night,I was able to pick bumper up next day to get the job done.No messing,brilliant customer service and w... Ver mais
A empresa respondeu
Vehicle-Spares.com supply the largest range of brand new Car Lights, Wing Mirrors, Bumpers, Bonnets, Wings, Grilles and Trims to customers all over the UK.
8 Castlegate, DN11 9QU, Doncaster, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Absolutely terrible experience. I ordered a vehicle part with next-day delivery, and here I am FIVE days later with nothing to show for it. No tracking number was provided, and when I reached out on WhatsApp, their response was laughable. They claimed the courier "attempted to deliver" and used random pictures from Google Maps as "proof." Seriously?
I no longer need the part and asked for a refund, but they can't even tell me when I'll get my money back. The lack of professionalism and customer service is astounding. Avoid this company at all costs – they’re unreliable and don’t seem to care about their customers.
So in a panic after being told by Peugeot that the parts for a repair was £3200 just for the parts. I found these guys, the contact was exceptionally helpful and saved me over £1600 in parts. Ordered on Tuesday, delivered Thursday morning. All I can say is thank you and exceptional service. Will definitely use in the future.
Nothing was to much trouble using these guys ! Bang on the button, can not fault them in any way, these are the people to use, 100%
Amazing parts, super good quality and price
But customer service is top notch- they closed at 4.30pm but waited for me to come at 5pm to pick it up
I placed the order on 13/11/2024, and it should have been delivered by yesterday but,I didn't receive any delivery information. can you please provide me with the tracking number?
The parts arrived intact, which is good. The site says 1-2 days, I waited 3. Well, there is no information about when and at what time, which makes you wait, without being able to leave the house. Someone from the family must stay.
Quick fast and efficient service very happy with the product and customer service especially On what’s app
I ordered a new wheel arch trim for my Peugeot Expert (after hitting a deer 🙃), fortunately, it arrived within a couple of days and fit great 👍
Ordered a part but wanted to return it so they not answering calls or replying to my messages
Fast and efficient ordering process. Made contact via whats app to confirm item would fit my vehicle and confirm price.
Very pleased with my purchase.
Ordered a bonnet for delivery - I was told it would be delivered by 6 pm and I heard nothing. I called the carrier and they do not have any deliveries for my address. The seller did not provide a tracking number, they provided inaccurate information and I still do not have my item. I have tried calling vehicle spares on numerous occasions, nobody answers the telephone and they take excessive amounts of time to reply to WhatsApp messages.
This is shocking customer service and the multitude of reviews speak for themselves.
If I do not receive my item, I will be escalating this with my bank and authorities as other reviews seemed to already be doing.
Dreadful fitting out of shape wing purchased for £193.
I know it is a copy but I paid more for what I thought was a quality part I should have bought a cheap Chinese copy from eBay would have fitted the same.
I emailed the company twice explaining the bad fitment and they couldn’t even be bothered emailing me back. I’ve been in the trade for over 30 years and this part was a bad fitting out of shape panel fit for the scrap heap £193 down the drain. AVOID‼️
The headlights was in good condition and the delivery we really quick
Really quick service, package well. Will use again in the future.
Next day delivery which is great as dacia seems to be out of stock with head lamps. No problem at all when fitted with garage going good so far
Fantastic service start to finish needed a price and availability quickly phone was answered within minutes.
goods arrived in perfect condition within timescale needed.
very happy would highly recommend
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