Vehicle Multimedia Systems Opiniões 

138
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Really great experience with Vehicle Multimedia Systems. They were very communicative throughout and made the whole process easy. Ray was great on site and helped replace the Android screen in my... Ver mais

Classificada 5 em 5 estrelas

Ray was very friendly and had the box installed within 30 mins. I now have fully functional CarPlay whilst still being on the OEM BMW screen. Transitioning between the car’s system and the CarPlay is... Ver mais

Classificada 5 em 5 estrelas

"VMS is undoubtedly the go-to car media shop for all your needs. Mr. Ray, the owner, and his second in command, Mr. Jay, provide impeccable service. They're honest, kind, and passionate, ensuring ever... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The lads turned up on a Saturday afternoon to install a aftermarket HUD unit on a brand new model Y 2026 Juniper Tesla and did a fantastic job. Saved lots of time and very professional. I’ll use them... Ver mais

Informações sobre a empresa

  1. Loja de acessórios e equipamento para carros
  2. também em
  3. Loja de acessórios para automóveis
  4. Loja de aparelhagens estéreo para carros
  5. Loja de mecânica automóvel

Escrito pela empresa

The leading vehicle automotive upgrade specialists. We pride ourselves in providing your vehicle with the latest Android Screen, Carplay Boxes and accessories. We have retrofits available such as Apple CarPlay/Android Auto, Reverse Cameras, Rear Parking Sensors, Ambient Lighting and much more for your car. We aim to have products available for almost every vehicle on the market whilst also having engineers readily available across the UK to help with the installation process should wish to include the service with your purchase! With top professionalism and helpful staff, it is a no brainer to come to us for your vehicle upgrades without breaking the bank - shop with us today!


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

138 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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4,6

Todas as opiniões

(138)

51 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

Really great experience with Vehicle…

Really great experience with Vehicle Multimedia Systems. They were very communicative throughout and made the whole process easy.

Ray was great on site and helped replace the Android screen in my car. He was friendly, knowledgeable and got everything sorted without any fuss.

Really happy with the outcome and would definitely recommend them.

19 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fast efficient service

Really fast service. Responded to my message instantly. Ray was very friendly and helpful. And even did the service at the shopping village so we could do something while we waited. Would definitely go back again. 2nd time this has been done for me and will continue to return for future vehicles

17 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you Ray

Ray was very friendly and had the box installed within 30 mins. I now have fully functional CarPlay whilst still being on the OEM BMW screen. Transitioning between the car’s system and the CarPlay is very simple and feels like it was there from factory. Overall I am very happy with the product and installation

11 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great CarPlay

Great shop - super responsive on WhatsApp, very knowledgable & got the CarPlay working perfectly! Recommend using these guys.

3 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID AT ALL COSTS PLEASE!!!!!!!!!


AVOID AT ALL COSTS PLEASE!!!!!!!!!! Brought a device APRIL !!!!! JUNE we still have no product or installation. All items and accessories. Paid £500 . Received nothing . Constant chasing of technicians. Cancelled installation dates last minute. Very unprofessional. I WILL BE DOING SMALL CLAIMS AS THERE ARE TAKING NO RESPONSIBILITY.

-Technition came first to install when came couldn't due to my oem device not working so i purchased and installed a brand new oem device. Upon installation found out he had left 6-7 screws missing out my centre console and oem device so it rattles.

- SINCE installation of my new device trying to nail down dates for him to come is non existant . Poor communication. Doesnt even respond to me.

AVOID PLEASE DO NOT USE!!!!
NEVER EXPERIENCED SERVICE LIKE IT EVER!

3 de junho de 2026
Opinião espontânea
logótipo da Vehicle Multimedia Systems

Resposta da Vehicle Multimedia Systems

Hi,

We are struggling to understand the basis of your complaint.

Following your order, our engineer attended within the agreed timeframe to carry out the installation. However, the installation could not be completed due to a fault with your vehicle’s OEM system, which was outside of our control and required rectification before any installation work could proceed.

You have since informed us that the OEM fault has now been resolved. As we have already explained on multiple occasions, the engineer is currently away and unavailable. He has confirmed that upon his return, he will contact you directly to arrange a new installation date.

It is unreasonable to expect the engineer to cancel existing commitments, reschedule other customers, or return from leave at short notice simply because your vehicle is now ready for installation. We have fulfilled our obligations by attending when originally booked and have continued to communicate with you throughout the process.

The reason you have not received a direct response from the engineer is because he is currently away and not working. Despite this, our office has continued to respond to your enquiries and keep you updated.

The situation has been explained clearly and repeatedly. Once the engineer returns, your installation will be scheduled accordingly.

Classificada 5 em 5 estrelas

Exceptional service

Exceptional service, helpful in teaching me how to navigate the system after its been installed. High quality product with experienced mechanics installing the car play. Have already recommended to my friends and family and this is a game changer for your car.

30 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

BMW series 1 I drive fault

Ray came to look at my bmw series 1 which the I drive kept turning on and off. He kept me informed with what was happening and arrived on time. Very happy with the service, would highly recommend!

3 de maio de 2026
Opinião espontânea

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