Velaukgoods Opiniões 

68
•
TrustScore: 3 em 5

3,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

After a little issue with delivery and so assistance from customer services. We got sorted , the plastic covers are great? Covering all sizes of containers, pots plates tins and pans. A fantastic item... Ver mais

Classificada 1 em 5 estrelas

DO NOT PURCHASE FROM THIS COMPANY. Items advertised are not the goods that you will receive. The goods that you will receive are cheap low quality items that are not the higher quality goods listed f... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I placed my order for a birthday present but there was a problem with the shipping and it wasn’t going to be delivered on time. I contacted customer support and they were so quick to respond and very... Ver mais

Classificada 1 em 5 estrelas

They accepted my order and took the money from my account. They sent me the incorrect product, a cheap piece of Chinese plastic rubbish. The product was so bad they didn't want me to send it back and... Ver mais

A empresa respondeu


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

68 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 96% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,0

Todas as opiniões

(68)

48 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Easy install, ease of use.

This shower head was very easy to install and works as advertised. It is great and when i move i shall take it with me. I have always felt uncomfortable with a water spray hitting my face, but not so with this device. Caution is required when changing modes as the direction of the water can suddenly change, as my jeans discovered 😁

24 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Would give mo stars as it never

Would give mo stars as it never arrived. I would recommend not ordering from this company

18 de setembro de 2025
Opinião espontânea
logótipo da Velaukgoods

Resposta da Velaukgoods

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@velaukgoods.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Classificada 1 em 5 estrelas

i bought the pan and unfortunately it…

i bought the pan and unfortunately it rusted on the first use i did get refund of 17.99 however i paid 31.99 for the whole set

15 de setembro de 2025
Opinião espontânea
logótipo da Velaukgoods

Resposta da Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Classificada 5 em 5 estrelas

Refund…

Fi purchased an item which was faulty and received a full refund with apologies

27 de outubro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

purchased 3 torches all three are out…

purchased 3 torches all three are out of power after about 20-30 minutes use (not constant use either).
Purchased car air diffuser even after a full charge it does not work appears to be cheap nasty goods and would probably not purchase again

20 de outubro de 2025
Opinião espontânea
logótipo da Velaukgoods

Resposta da Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Classificada 2 em 5 estrelas

Not good

The writing in the item is so very small it's impossible to read.

18 de agosto de 2025
Opinião espontânea
logótipo da Velaukgoods

Resposta da Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Classificada 1 em 5 estrelas

Awful

It looked the same as in the pictures, but it was awful. Not only did it not work as expected, but it also had a terrible smell. Honestly, it’s embarrassing to sell something like this.

14 de agosto de 2025
Opinião espontânea
logótipo da Velaukgoods

Resposta da Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Classificada 1 em 5 estrelas

They were rubbish

They were rubbish. Pins bent and I couldn’t use either. ( I ordered2)

11 de setembro de 2025
Opinião espontânea
logótipo da Velaukgoods

Resposta da Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Classificada 1 em 5 estrelas

Phone mount. Doesn’t do what it says it will do!

Total waste of money, cheap shoddy made garbage, nothing like the advert. I’m sorry, I speak as I find!

17 de outubro de 2025
Opinião espontânea
logótipo da Velaukgoods

Resposta da Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

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Leia mais sobre como processamos as opiniões na Trustpilot.

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