Vernal Opiniões 

110
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

I bought the desk shelf. I’m happy with the quality, but the drawer just falls out as soon as you pull it half way out. Nothing holds it up. All the things you have stored therefore fall out onto your... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Just purchased the white+oak L-shaped adjustable-height desk from Vernal and put it together today. I did it myself (it's doable alone) and it took me about a cautious 2 hours. I upturned the 2 compl... Ver mais

Classificada 5 em 5 estrelas

Apart from a delay in between receiving the two boxes, everything went smoothly. The desk was in an immaculate condition. Assembly was a breeze and first operation was smooth and reasonably quiet. To... Ver mais

Classificada 4 em 5 estrelas

Ordered cabinet which was pre assembled with non matching draw runners and wooden dowels that were too big and caused damage. Took few weeks to be sorted but we did get a full refund, now just have... Ver mais

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Informações sobre a empresa

  1. Loja de mobiliário de escritório
  2. também em
  3. Computer Desk Store

Escrito pela empresa

Vernal has a professional home design team that has been in the home furnishing industry for more than a decade, so we have always been close to the paranoid pursuit of quality control. We also strive to ensure that every user recognises the quality of our products. From design, to research and development, testing and manufacturing, we follow the highest standards in every step to create the most stable and robust desks. With our ergonomic products, we aim to provide our users with a pain-free working and living experience, while offering better products for a more efficient and enjoyable office experience. To set up a home office that offers a great home office experience.

Our shipping promise

Free 24-hour shipping

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Informações de contacto

4,2

Bom

TrustScore: 4 em 5

110 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Geralmente responde em 14 horas

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4,2

Todas as opiniões

(110)

20 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Desk is great; instructions not so much

The desk is great but the installation instructions could do with a rewrite - they're not as clear as they could be, including the imagery, and leave you slightly guessing as to where the parts go.

30 de setembro de 2025
logótipo da Vernal

Resposta da Vernal

Dear Customer,
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the unclear installation instructions. This is not the level of service we aim to provide.
To resolve this promptly, please contact us directly at service-uk@vernalspace.com
. We’ll ensure your concern is prioritized and a satisfactory solution is offered immediately.
Your trust matters to us, and we’d appreciate the opportunity to make things right.
Best regards,
Vernal Space Customer Support

Classificada 5 em 5 estrelas

This is a top quality product

This is a top quality product. The materials are excellent, the instructions are simple and it fits together very simply and smoothly. The delivery was very quick, and when I had an issue with one of my parts, customer services were prompt in helping me reach a resolution. Absolutely recommended over the cheaper alternatives, because this is a quality-guaranteed product.

26 de setembro de 2025
Classificada 3 em 5 estrelas

No reply from customer service

Update:
Eventually my issue was rectified, it's sad that it was only addressed once this review was written. I have changed the rating from 1 to 3 stars as the customer service was satisfactory once I talked to a human being.

Placed an order for a standing desk a couple of months ago, sadly it arrived with a small chip in the desktop and a scratch on the shelf accessory. Sent an email to customer service and haven't received a reply, it's been 2 months. Ive tried the live chat but there's no reply there, only a bot.

20 de julho de 2025
Opinião espontânea
logótipo da Vernal

Resposta da Vernal

Dear Customer,

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by damaged desk and the lack of response from our team. This is not the level of service we aim to provide.

To resolve this promptly, please contact us directly at service-uk@vernalspace.com. We’ll ensure your concern is prioritized and a satisfactory solution is offered immediately.
Your trust matters to us, and we’d appreciate the opportunity to make things right.

Best regards,
Vernal Space Customer Support

Classificada 5 em 5 estrelas

Great L Shape/Standing Walnut Desk!

It is my first standing L Shape desk and I just loved it!
The desk and accessories are wonderful together! I was looking for a modular L Shape/Standing/Walnut Color and have multiple accessories with integrated the table! Which is Vernal was the best option in my list. I am so happy with the table, even at its highest point it is very stable.

Some accessories arrived damaged due to delivery companies... The delivery box was damaged but when I reach the customer service they sorted it out the replacement quickly for me. Just loved it!

Thanks.

3 de setembro de 2025
Classificada 5 em 5 estrelas

First two parcels came with Yodel and…

First two parcels came with Yodel and were very quick. The third, larger parcel came through XDP, this took a little longer but all arrived well packaged and safely. Very easy to put together. Two people (as advised) would be good but can be put together by one person. The desk is solid and well built. High quality materials. I'm glad I went with the 3 legged design as there is virtually no wobble at sitting height and a little at standing (no more than you'd expect from a tall item). I weight 65kg and it will lift me sat on it easily with my laptop and additional monitor on it. So far very happy with the product.

9 de setembro de 2025
Classificada 4 em 5 estrelas

Great Products, Crazy Logistics.

Delighted with the quality of the products and they were very well packaged. Assembly instructions were very clear and easy to follow. Only disappointment was that my two items were split into three packages and all three came via different couriers on different days. I can’t fathom how this is regarded as an efficient logistics system.

25 de agosto de 2025
Classificada 4 em 5 estrelas

Great standing desk, bad deliveries

The actual delivery was split into 5 different packages through 5 different delivery companies... Needless to say it was bloody awful and happened over 4 days.

Desk is brilliant though! May be the heaviest thing I've set up

21 de agosto de 2025
Classificada 5 em 5 estrelas

150 x 70 natural look standing desk

Apart from a delay in between receiving the two boxes, everything went smoothly.
The desk was in an immaculate condition. Assembly was a breeze and first operation was smooth and reasonably quiet. Too soon to say how reliable the motors and mechanism performs but happy so far. Have ordered a protector mat as I’ll be working on electrical devices so don’t want to mark the surface. It will also help with the mouse as the shiny surface makes it jumpy.

25 de agosto de 2025
Classificada 5 em 5 estrelas

Excellent quality

Really easy to assemble, great instructions. i liked the extra hardware included in case you lost a screw or bolt. The desk is first class. Really smooth and quiet operation. I'm very pleased with it.

24 de agosto de 2025
Classificada 5 em 5 estrelas

Super desk!

Very nice desk - well priced. Exactly what was needed and the purchase of this was very simple.
Desk was easy to put up. Just be prepared, it’s very heavy!

11 de agosto de 2025
Classificada 5 em 5 estrelas

Product was shipped within time frame

Product was shipped within time frame, received in 2 days. Really easy to put this product together with all equipment supplied and it’s really sturdy and looks really good. The quality of this product is high, really happy.

19 de agosto de 2025
Classificada 3 em 5 estrelas

A meh experience....

A meh experience..... I found the quality of the chipboard units not great, the desk is good and does what it says on the tin, the side units are very overpriced for what they are. Assembly instructions are ok, but you sometimes find yourself scratching your head, screw sighting due to the construction materials and laminate outer led to many screws chewing larger holes than needed, I am hopeful I never need to dis-assemble. Overall a very meh, I would not buy again. For the larger side unit, no screw pack was included in box, after many emails and a few days, where the UK distributor couldn't help but point me at the Chinese manufacturer, the screws turned up in a small package from China having been posted a week before, so something they knew wasn't included, would have been good not to waste my life trying to get a new pack sent.....

8 de agosto de 2025
logótipo da Vernal

Resposta da Vernal

Dear Customer,

We sincerely apologize for the bad experience. Our support team is actively working to resolve your issue. Please check your inbox for an update from service-uk@vernalspace.com, and don’t hesitate to reach out if you have any questions.

Best regards,
Vernal Customer Support Team

Classificada 5 em 5 estrelas

Desk came in great condition

Desk came in great condition, was going to swap for walnut but the light walnut looked too good. The customer support was very fast in responding over email and could tell me re stocking dates over the phone. Very impressed

5 de agosto de 2025
Classificada 5 em 5 estrelas

Love the desk

Love the desk. A well-built, elegant piece of workday furniture.

I was a little trepidatious in approaching the assembly, but the instructions were great. In fact, they were somewhat weirdly calming.

31 de julho de 2025

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