Breathtakingly poor service
Ordered an iphone case. Delivery took 2 weeks (from China) which was a little disappointing as not advised when placing order. Delivered the wrong product which they subsequently acknowledged ‘because the product ordered was out of stock’. Refused to provide a returns address/process and kept insisting that I accept a 20% refund whilst keeping the product (which was of no use to me). After multiple emails they finally offered 50% store credit whilst continuing to refuse to provide returns address 🤷♂️. Donated the product to charity and written off the cost. Please be aware they must be desperate for revenue and will not provide refunds.








