Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Like walking into your most stylish, and yet sustainably conscious best friend's home. Only that you can buy everything you wish you owned. Great service end-to-end, my go-to for sustainable cur... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Shoes didn’t fit. They were way r wide abd really uncomfortable. I then couldn’t return them because they cost almost as much to ship back as they did to purchase. Never again unfortunately.

A empresa respondeu

Classificada 4 em 5 estrelas

Ok customer service. They sent tracking details for item when I hadn’t received any news after a week. Turned out they were found in a room and should have been shipped the week before. Also when I in... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great store with friendly and fun staff, really nce atmosphere and great selection of clothes, accessories and beauty products. If you are looking for some fabulous, vegan and ethically sourced presen... Ver mais

Informações sobre a empresa

  1. Loja de moda feminina

Escrito pela empresa

Verse is an online and offline concept store curating ethical fashion, accessories & wellness labels. Universal goods that pack a positive punch TM


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

70 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Warm welcome from owner

Warm welcome from owner, she’s is clearly passionate about the conscious and ethical concept. I usually dont like to engage when shopping but was talked through the products responsible lifecycle to shelf, a topic of sustainability that interests me. I was shopping for female Christmas presents but also ended up buying a unisex Mercer jacket which has been featured heavily on my Instergram 😜

3 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

The sales person at the store was very friendly, kind and easy to talk to from the moment I entered the store. She was also very informative and quickly explained me the differences between the felt earrings (I bought for my gf, I didn't know anything about it). Also I had change my payment method in the last minute and she was very patient and helped me to finalise the deal efficiently. I am taking time and writing this comment because usually I do not get such a kind and helpful service in the NL. Idk her name, but this is unique, so great job!

6 de janeiro de 2022
logótipo da Verse Good Store

Resposta da Verse Good Store

That means so much to us, her name is Ciara (the founder) you are welcome back anytime!

Classificada 4 em 5 estrelas

Ok customer service

Ok customer service. They sent tracking details for item when I hadn’t received any news after a week. Turned out they were found in a room and should have been shipped the week before. Also when I inquired if it have to pay import taxes or customs I was told probably not. I was charged £35. Bit disappointed with the whole experience really. Definitely put me off buying from Europe now because of brexit.

2 de novembro de 2021
logótipo da Verse Good Store

Resposta da Verse Good Store

Hi Gail, Thankful that you received your shoes but from our side we also struggle big time with figuring out how to manage the best way with Brexit. Therefore we also don't ship often to the UK right now. They don't make it so easy, but we really want to thank you for your patience and understanding here and hope you love your shoes !

Come to visit us if you are ever in Amsterdam

Classificada 1 em 5 estrelas

Shoes didn’t fit

Shoes didn’t fit. They were way r wide abd really uncomfortable. I then couldn’t return them because they cost almost as much to ship back as they did to purchase. Never again unfortunately.

18 de maio de 2021
logótipo da Verse Good Store

Resposta da Verse Good Store

Hi there super sorry to hear about this we are happy to consider a return in this case, did you reach out to our customer service team ?

Classificada 5 em 5 estrelas

Very reliable

Besides the nice product offering, the service is very reliable, speedy delivery and smooth shopping experience.

17 de maio de 2021
logótipo da Verse Good Store

Resposta da Verse Good Store

Hi Alejandra! Thank you that’s great to hear !

Classificada 5 em 5 estrelas

A favorite store

A favorite store! In addition to the well curated stock, the staff goes above and beyond to be helpful in this friendly place.

17 de maio de 2021
logótipo da Verse Good Store

Resposta da Verse Good Store

Thank you Anders 💚

Classificada 1 em 5 estrelas

Unsubscribe unsuccessful

After unsubscribing to e-mails, I kept on receiving new ones. If someone is not interested in receiving e-mails, this should be respected. However, my store experience was outstanding. Nice store and friendly personnel.

6 de maio de 2021
logótipo da Verse Good Store

Resposta da Verse Good Store

So sorry to hear about this we are looking into what the issue is because you should for sure not receive more emails. Let us know if it's still an issue and we will do our best to solve it asap.

Classificada 5 em 5 estrelas

Amazing!!!

I recently bought a pair of trainers that I couldn’t get in the UK. I couldn’t rate this company highly enough! From start to finish everything was quick and efficient, customer service was excellent with really speedy reply’s to questions that had. I’m
Also so pleased with my order. Would not hesitate to order from here again!

4 de maio de 2021
logótipo da Verse Good Store

Resposta da Verse Good Store

Hi Chloe ! Great to hear - thank you 💚

Classificada 1 em 5 estrelas

Never got the shoes

Never got the shoes. Got a refund though.

1 de maio de 2021
logótipo da Verse Good Store

Resposta da Verse Good Store

Sorry about that we are always doing our best to avoid manual error but sometimes a pair slips through. Hope to see you shop with us again.

Classificada 5 em 5 estrelas

Ciara is the best

Ciara is the best ! She gives the most friendly and impeccable customer experience ever ... Really super cool things in the shop - plenty for everyone. Give it a go !

30 de abril de 2021
logótipo da Verse Good Store

Resposta da Verse Good Store

Thank you Kat !! See you again soon x

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