Very good, attentive and professional staff who follow up on all your requests / questions. Smooth easy transaction to arrange holding deposit,viewing/test drive and purchase. Here's hoping I won't b... Ver mais
A empresa respondeu
Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD Exeter, Devon, GB
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Very good, attentive and professional staff who follow up on all your requests / questions. Smooth easy transaction to arrange holding deposit,viewing/test drive and purchase. Here's hoping I won't b... Ver mais
A empresa respondeu
Excellent experience buying my Volvo EX30 from Vertu, Exeter. I met Fran on the day I dropped in for a chat and she followed me all the way through to test drive, advice and purchase. Very pleased wit... Ver mais
A empresa respondeu
Buying a new car nowadays is a whole new experience. The purchase is paperless which can cause confusion with older clients. Vertu ought to keep this in mind! Generally the staff were pleasant and... Ver mais
A empresa respondeu
Excellent customer service from Matthew, and a genuinely nice guy. Didn’t rush us into making any decisions on either the car or the add ons. Got the car earlier than expected. Very professional se... Ver mais
A empresa respondeu
Escrito pela empresa
Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD, Exeter, Devon, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 14 horas
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Dani was fabulous. She was attentive and listened to our needs and wants. Nothing was too much trouble and she made us feel like valued customers

Resposta da Vertu Motors - BMW Exeter
We were introduced to our salesman Graham and he was very helpful from the start. He ensured we understood all the buttons and gizmos the car had and was very patient with us. It was a lot to take in but he was very thorough and gave us lots of reassurance.

Resposta da Vertu Motors - BMW Exeter
Andy made the experience fantastic and hassle free.
He's knowledgeable, professional amd very personable.
10 out of 10.
Would highly recommend.

Resposta da Vertu Motors - BMW Exeter
Paul couldn’t have been more helpful. He was patient and answered all my questions both during the purchase process and when I picked up the car

Resposta da Vertu Motors - BMW Exeter
Bought our first Honda from Vertu Honda Exeter. Shannon was extremely helpful and pleasant with dealing with us. Nothing was too much trouble. Would definitely highly recommend.

Resposta da Vertu Motors - BMW Exeter
Very good service & always very helpful with good customer support

Resposta da Vertu Motors - BMW Exeter
Great interaction throughout the entire process. Got exactly what we wanted. Great dealership to deal with

Resposta da Vertu Motors - BMW Exeter
Excellent experience from our original inquiry through to driving away a few weeks later in my new Mini Countryman!
Charlotte @ Mini Exeter is utterly delightful, incredibly knowledgeable, and wonderfully helpful and not to mention patient!

Resposta da Vertu Motors - BMW Exeter
5 Star Service Highly recommend 👌 Steve was great everything ran smoothly from start to finish.
We are absolutely Made up with our new vehicle Thankyou so much:)

Resposta da Vertu Motors - BMW Exeter
Excellent service from choosing our new Mini to picking it up. Very thorough handover on collecting the car and Charlotte was excellent. Overall a really good experience with Vertu.

Resposta da Vertu Motors - BMW Exeter
sharon good sales person car in stock no waiting all good

Resposta da Vertu Motors - BMW Exeter
The salesperson I dealt with was very helpful and kept me up to date every step of the way with my new car purchase. There were some initial problems before I took delivery, but the whole team, from the receptionist to the sales manager, were extremely attentive and eager to go the extra mile so I was happy.

Resposta da Vertu Motors - BMW Exeter
Wasn’t pushed into buying. Given clear info about options.
Good knowledge of products
Found best price options
Follow up and arrangements prompt
Given lots of times to familiarise me with the car

Resposta da Vertu Motors - BMW Exeter
Amazing service from start to finish!
I had an absolutely fantastic experience with Sharon Jarman during the entire car-buying process. From A to Z, Sharon was exceptionally helpful, professional and truly went the extra mile. Her communication was excellent, she explained everything clearly, and made the whole process smooth, stress-free and even enjoyable!
Sharon’s friendly energy, knowledge and dedication are truly outstanding. I couldn’t have asked for better service. Highly recommended — thank you, Sharon! 🚗✨
Ps.Thanks for fantastic Christmas prezent

Resposta da Vertu Motors - BMW Exeter
Amazing service and attention to detail from start to finish. Good communication from ordering our new car to collection from the garage. Thorough hand over and everything just how it should have been. Great experience.

Resposta da Vertu Motors - BMW Exeter
Bought my first Electric car from Renault Vertu Exeter. Salesman Steve was super helpful and efficient right from my test drive through to completing handover of my Renault 5 which I am delighted with.
The only disappointment is that a week after completing my purchase the government decided to increase the grant on the model I bought from £1500 to £3,750 - if you can persuade the government to pay me back the difference I will be even more impressed

Resposta da Vertu Motors - BMW Exeter
From the moment I arrived at Vertu, I was made to feel welcomed and valued. The sales person was absolutely fantastic: explaining all my options clearly and quickly understanding my driving requirements. Communication and updates were excellent as was the handover of the car. A first rate experience from start to finish. I will miss the personnel at Vertu.

Resposta da Vertu Motors - BMW Exeter
The car we eventually bought was the outcome of a very comprehensive effort in considering our specific needs from start to finish. We were given plenty of guidance and opportunities to help us choose and it was very important for them to know that we had got the car we wanted.
On our visits to the premises we were always made very welcome in a warm and friendly way by all.
It has been a pleasure to deal with this company.

Resposta da Vertu Motors - BMW Exeter
Nice easy process, fantastic staff, everything taken care of.

Resposta da Vertu Motors - BMW Exeter
I love my new car. Everything went well except for one little thing but I had ordered a white car but they forgot to put the order in but because of that they then gave me a a colour free of charge so I now have a grey car but I love the Dacia Sandro it’s a brilliant car and the Renault virtue garage I got it from are very good

Resposta da Vertu Motors - BMW Exeter
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