My referral was dealt with by Nicholas Jimson, he was very professional, easy to deal with and straight talking which suited me very much. Everything was explained at the outset and all timescales wer... Ver mais
A empresa respondeu
Concorde Way, BMW, Preston Farm Industrial Estate, TS18 3RB Stockton-on-Tees, County Durham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
My referral was dealt with by Nicholas Jimson, he was very professional, easy to deal with and straight talking which suited me very much. Everything was explained at the outset and all timescales wer... Ver mais
A empresa respondeu
The whole experience of purchasing my car of choice was very enjoyable and hassle free. Sean took care of us and made us very welcome, he was extremely friendly and helpful. His knowledge about the ca... Ver mais
A empresa respondeu
Ethan was really helpful throughout the whole process from the Vertu Teeside Branch. As a young woman buying a car, I felt really looked after and comfortable dealing with him. I never felt pressured... Ver mais
A empresa respondeu
Having going to the showroom just to view the cars and get some ideas of what we might like we were approached by a lovely male called Ethan. It was his first day with BMW Preston Farm. He was very fr... Ver mais
A empresa respondeu
Escrito pela empresa
Concorde Way, BMW, Preston Farm Industrial Estate, TS18 3RB, Stockton-on-Tees, County Durham, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 14 horas
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Jess and the team are great! I only had 7 days to trade in my car with a limited budget, And Jess found me the perfect car for me! Great smooth experience. I’ve been to many different car dealers while looking for a car but BMW were like no other. Would recommend for anyone looking to drive something Better.

Resposta da Vertu Motors - BMW Teesside
From the initial visit to Honda to the purchase of my vehicle I couldn’t fault any of the employees Jake Stansfield Luke and Andrew Rea. Phil Burford came to thank us for our new purchase when we collected the vehicle. Time taken with new Honda system not good. Too much paperwork not good for customers.

Resposta da Vertu Motors - BMW Teesside
From walking in the garage to collecting my new car it’s been the best experience. Luke was amazing and very accommodating. All the managers made an effort to take time out their day to come thank us for their business which I thought was very welcoming.

Resposta da Vertu Motors - BMW Teesside
Was greeted at the reception offered a coffee while the lady went to find a salesman nothing was to much trouble and a very very clean showroom

Resposta da Vertu Motors - BMW Teesside
Andrew was great from start to finish really friendly

Resposta da Vertu Motors - BMW Teesside
James was excellent.He was informative and honest in his dealings with us.James went through all our options and was responsive to our needs for this purchase.He kept us well informed via phone calls and was very friendly.He is to be commended.

Resposta da Vertu Motors - BMW Teesside
Excellent service from start to finish. Zain was so friendly and patient and made the process of buying my new car seamless. Thank you so much

Resposta da Vertu Motors - BMW Teesside
It was a good experience purchasing my car, I was happy with the deal and the speed of completing the transaction.

Resposta da Vertu Motors - BMW Teesside

Resposta da Vertu Motors - BMW Teesside
Sales assistant very helpful and friendly. Supported me though the whole process. Assistant me in the financial side of things. On delivery of the car he showed me around the car and all it's functional parts . Well done Honda.

Resposta da Vertu Motors - BMW Teesside
Very professional service with excellent customer service.
We worked together & came away with a deal that suited me with one years warranty AA coverage!!

Resposta da Vertu Motors - BMW Teesside
Very pleased with the service we received. Special mention to Emma who went above & beyond to help us. Very professional throughout.

Resposta da Vertu Motors - BMW Teesside
Nick was helpful but not pushy, good to deal with and knowledgeable.

Resposta da Vertu Motors - BMW Teesside
We where looked after by Jess Read from the Teesside branch, she was very polite, knowledgeable, and kept us updated at all times, we would certainly recommend BMW Teesside for your car and Jess to look after you.

Resposta da Vertu Motors - BMW Teesside
I came along to support my partner in buying a replacement car and ended up changing mine as well a week later. Great site at Teesside, clean, good selection of new and used vehicles, along with friendly and courteous staff. A particular mention for Sean, our salesman. What a gent. Always smiling, even when things got tough, and I asked alot of tricky questions. Nothing was too much trouble for him. His communication was exceptional. His knowledge was very good. The most important was that he wasn't pushy like some can be. If he didn't know an answer he would find out. Proper old fashioned customer service from a young man. My faith restored in car sales. A true asset to this dealership. Thank you Sean for making us feel welcome and giving us a fabulous experience. It wouldn't have been the same without you.

Resposta da Vertu Motors - BMW Teesside
Very helpful and attentive. Received all the information clearly and I’m very happy with the car.

Resposta da Vertu Motors - BMW Teesside
Luke was great and the service all round was excellent. All the staff were super helpful throughout the whole experience. The car is fantastic and exactly what we asked for. Couldn’t have had a smoother, better experience.

Resposta da Vertu Motors - BMW Teesside
Jess the salesperson was just so warm and friendly, she instantly put us at ease. There was no pushy sales talk, just an interest in what I wanted and honesty in what was available. My springer spaniel Alfie was also made to feel very welcome at the garage. I drove away a couple of days later in my new BMW, I’m thrilled.

Resposta da Vertu Motors - BMW Teesside
Spoke with Richard and Nick, both extremely helpful and friendly. Answered all questions we had.

Resposta da Vertu Motors - BMW Teesside
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