I had a small issue with the Bluetooth connection on my 4 Series. I dropped into the Yeovil Garage in the hope it could be looked at quickly as I thought it was something very minor. The Gentleman... Ver mais
A empresa respondeu
Mead Avenue, BMW, Houndstone Business Park, BA22 8RT Yeovil, Somerset, GB
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I had a small issue with the Bluetooth connection on my 4 Series. I dropped into the Yeovil Garage in the hope it could be looked at quickly as I thought it was something very minor. The Gentleman... Ver mais
A empresa respondeu
Made to feel very welcome - friendly staff and pleasant atmosphere with drinks and good toilet facilities. Discussion of price and part exchange value done professionally and without upsetting my feel... Ver mais
A empresa respondeu
Cannot fault the excellent service that we received from Vertu Yeovil. From start to finish everything went so smoothly and the help and knowledge that we received during the buying process was amazin... Ver mais
A empresa respondeu
I recently purchased a new vehicle from Veru BMW Yeovil, and their attention to detail was second to none. Everything from my initial enquiry to handover went smoothly. I would like to give a special... Ver mais
A empresa respondeu
Escrito pela empresa
Mead Avenue, BMW, Houndstone Business Park, BA22 8RT, Yeovil, Somerset, Reino Unido
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Respondeu a 96% das suas opiniões negativas
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I had a small issue with the Bluetooth connection on my 4 Series. I dropped into the Yeovil Garage in the hope it could be looked at quickly as I thought it was something very minor. The Gentleman on the Service Desk (I'm sorry I didn't get his name) could not have been more helpful, and in less than 2 mins the thing was sorted!
He was also very helpful in sorting out service requirements.
I have always had great service and help from Vertu Yeovil and I'm extremely grateful to them for their help this morning.

Resposta da Vertu Motors - BMW Yeovil
Efficient informative no pressure sales. The whole process was straightforward and not rushed. Ellie was a joy all the way through.

Resposta da Vertu Motors - BMW Yeovil
Salesman (Dean Repullo) did more than his job required when I came to change over my previous vehicle for a replacement. He was very professional and had done his background when explaining the additional features on my car as well completing all the necessary paperwork on my behalf while explaining what he was doing while I sat in front of him.

Resposta da Vertu Motors - BMW Yeovil
Cannot fault the excellent service that we received from Vertu Yeovil. From start to finish everything went so smoothly and the help and knowledge that we received during the buying process was amazing

Resposta da Vertu Motors - BMW Yeovil
Made to feel very welcome - friendly staff and pleasant atmosphere with drinks and good toilet facilities. Discussion of price and part exchange value done professionally and without upsetting my feelings too much! Ellie was helpful and informative. I was able to take a proper test drive to evaluate the car. Good after-sales support offered. I am delighted with my purchase and sale and wouldn’t hesitate to recommend VERTU YEOVIL to anyone.

Resposta da Vertu Motors - BMW Yeovil
Great sales service… Jamie was a pleasure to deal with.

Resposta da Vertu Motors - BMW Yeovil
I recently purchased a new vehicle from Veru BMW Yeovil, and their attention to detail was second to none. Everything from my initial enquiry to handover went smoothly. I would like to give a special thanks to Jamie Cox in particular who’s level of professionalism surpassed my expectations.

Resposta da Vertu Motors - BMW Yeovil
What a well informed,courteous, and patient young lady Ellie is. She was so kind and helpful when we came to look at used cars, went out of her way to clearly explain all the differences, and helped us to feel clearer about what we needed. She is a credit to Vertu Motors.

Resposta da Vertu Motors - BMW Yeovil
There's a reason I keep coming back to Vertu BMW in Yeovil. Knowledgeable and helpful staff that go the extra mile, and never having to feel you're rushing important decisions or being sold something beyond your needs.

Resposta da Vertu Motors - BMW Yeovil
I can honestly say that Ben W was absolutely amazing, He was caring and a true gentleman, he assisted me in all questions that were asked of him. He was a treasure when I collected my new vehicle and was a joy to hand over all information. I would recommend him 100% 😊
As a company you should be very proud of him.

Resposta da Vertu Motors - BMW Yeovil
Robert was great, very knowledgeable, friendly, not at all pushy, listened to my requirements and fulfilled every request I had. It was a pleasure to deal with him and the rest of the staff, all very friendly. I would definitely recommend Vertu BMW to others.

Resposta da Vertu Motors - BMW Yeovil
A very pleasant experience from start to finish.
I was looked after by your sales executive Robert Broadie from test drive to hand over, extremely efficient.

Resposta da Vertu Motors - BMW Yeovil
polite, friendly, helpful staff
professional advice and knowledge of product which helped me in building the car that suited my needs in a relaxed atmosphere with no pressure
regular updates

Resposta da Vertu Motors - BMW Yeovil
Once we found the car we would like, contacting Vertu was easy and arranging an appointment even easier. We were greeted by friendly staff who offered refreshments. While viewing the car the in-depth knowledge provided by the salesman Dean was very impressive. We arranged to return a few days later to complete the purchase. Yet again the service was impressive. We now own a lovely car.

Resposta da Vertu Motors - BMW Yeovil
I recently purchased a BMW form BMW in Yeovil, I was dealing with Rob who really looked after me and my interests giving excellent expert advice on all matters relating to a car purchase, the whole process was very smooth and easy and kept kept very well informed at all times, the collection and handover was very professional with the car operating systems clearly explained and demonstrated, Thanks to all the team at BMW Yoevil.

Resposta da Vertu Motors - BMW Yeovil
I usually only go to BMW Vertu Yeovil for parts for my older BMW (the Parts Dept are excellent btw: friendly, knowledgeable, car enthusiasts themselves and the oem prices are pretty good) however I've now purchased a car from Vertu. The experience was excellent, Ellie who dealt with the Sale was knowledgeable, friendly and helpful and put me entirely at ease. I'm sure when it's time to change, I'll be back again to trade in/ up

Resposta da Vertu Motors - BMW Yeovil
At last a garage with great customer service and the willingness to sell you a car properly and efficiently. Main contact was Jodie who was fantastic from the initial enquiry. Thanks again.

Resposta da Vertu Motors - BMW Yeovil
From the second I first made contact, up until I picked up my new car yesterday, Jodie Price was first class throughout. Friendly, very responsive and helpful. I could not have asked for more. Thank you

Resposta da Vertu Motors - BMW Yeovil
I have spent some considerable time searching for the right BMW model for me. Consequently I have had contact with quite a few sales staff throughout the UK and I can state quite categorically that the service and professionalism demonstrated by the staff at Vertu BMW Yeovil was without doubt outstanding! In particular Jodie who was not only our initial point of contact but the company representative who looked after us on our visit to test drive a vehicle. Yes I know it's a sales persons job to sell and therefore be "nice to people" but Jodie's genuine desire to provide a first rate service with such a pleasant demeanor was above and beyond. Unfortunately we didn't conclude our business with a sale but I have absolutely no hesitation in recommending this company and I have no doubt we will next time. Thank you Jodie.

Resposta da Vertu Motors - BMW Yeovil
From start to finish great experience we were kept up to date at all stages Ellie price who looked after us was brilliant thanks Ellie

Resposta da Vertu Motors - BMW Yeovil
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