All of the staff at vertu Ford Morpeth are vey friendly and helpful. I was given great advice and help choosing my Ford focus. I’ve have been with them since 2017 and I have had a bad experience wit... Ver mais
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Recently purchased a new vehicle through Vertu, cannot thank the James & Adam in the Sales team enough for all their help & support in helping us purchase a vehicle to meet our specific needs. Their c... Ver mais
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My buying experience with Vertu Honda Morpeth was great every step of the way. It's my second Jazz from there and the service throughout both journeys was easy. The sales staff were knowledgeable and... Ver mais
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Excellent service c/o Michael Wood in the supply of new Kuga ST Line Hybrid. Perfect from start to finish , test drive approximately 2 weeks prior to pick up of brand new Kuga on the 22/12/25. Real fa... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- Loja de peças automóveis
- Mecânica automóvel
- Concessionário de veículos motorizados
- Concessionário de carros usados
Sobre Vertu Motors - BYD Morpeth
Escrito pela empresa
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Informações de contacto
Coopies Lane, NE61 6JN, Morpeth, Northumberland, Reino Unido
- 0330 108 9618
4,8
Excelente
66 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent vertumotors
Great experience with the company and Chris was fantastic.
1 de fevereiro de 2026
Opinião espontânea
Resposta da Vertu Motors - BYD Morpeth
Good morning, Monday.
Thank you so much for your kind words! We are so happy to hear that Chris was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
My experience of buying a new car.
Vertu Ford, Morpeth have pleasant, friendly staff, who found me the car I was looking for and made it available within a week.
14 de janeiro de 2026
Opinião espontânea
Resposta da Vertu Motors - BYD Morpeth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
First Class Customer Service
From the moment I walked into the showroom to when I drove away my 'new to me' car, the customer service from Andrew Davis was second to none. I felt the whole Morpeth team were interested in me not only as a potential customer but as a person in my own right. Thank you Honda Morpeth and thoroughly recommend.
7 de janeiro de 2026
Opinião espontânea
Resposta da Vertu Motors - BYD Morpeth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Great customer service by Virtu Ford Morpeth
Excellent service c/o Michael Wood in the supply of new Kuga ST Line Hybrid. Perfect from start to finish , test drive approximately 2 weeks prior to pick up of brand new Kuga on the 22/12/25. Real fast turnaround from Michael who was very professional and courteous from the get go , very knowledgeable of the process and product. Very very impressed with the whole experience at Virtu Ford Morpeth
22 de dezembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Morpeth
Good morning Kevin. Thank you so much for your kind words! We are so happy to hear that Michael was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
From start finish buying a car was a…
From start finish buying a car was a pleasure, great customer service, everything clearly explained, knowledge of the car excellent, ability to test drive and then sit and be taken through the features and accessories was second to none. Importantly no pressure! Kieran was a fantastic ambassador for Vertu.
6 de dezembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Morpeth
Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Great service
Great service. Went through all the options for me. We then came a solution which worked for me. The process of ordering to supply was faultless
26 de novembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Morpeth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
Attention to detail and to customer requirements
Attentive and courteous sales.
28 de novembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Morpeth
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
Resposta da Vertu Motors - BYD Morpeth
Thank you so much for your kind words! We are so happy to hear that Manu was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Great experience at Vertu Honda…
Great experience at Vertu Honda Morpeth. Andy and the team were extremely welcoming and friendly. Going to look at new cars alone when you are female can be daunting, however Andy was fabulous explaining my options without giving a hard sell. He let me test drive the car twice when I went back with my husband, which was great and helped me to be sure which car I wanted. Hand over went smoothly with a cup of coffee, no stress or hassle. Great service and would recommend.
7 de novembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Morpeth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
The service was excellent
The customer service was excellent, especially the salesman who was assigned to us. I cannot recommend Vauxhall Hexham highly enough
6 de novembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Morpeth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Great customer service
Great customer service,not pushy at all just a smooth and pleasant car buying experience overall.
13 de outubro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Morpeth
Good afternoon David. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean
Excellent company
Bought a used car recently glad i went to vertu motors excellent staff particularly keiron irving who dealt with me over the phone very helpful with everything I wanted had car delivered to Dagenham from Morpeth quickly felt at ease dealing with a stressful situation having had my car stolen recently would highly recommend anyone who is thinking of getting a car from vertu to do it you won't be disappointed thank you so much for a lovely car
7 de outubro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Morpeth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Top marks all the way
Top marks all the way, my sales advisor, Mr Manu Barbaro (Italian) could not have been more helpful, he explained everything to me in a logical step by step way, a very friendly and informative advisor.
10 de outubro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Morpeth
Thank you so much for your kind words! We are so happy to hear that Manu was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Attention to detail by the sales staff
Attention to detail by the sales staff. Ensuring that at every stage I was buying the right car for my needs and dealing with every query I had.
2 de outubro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Morpeth
Good morning Stephen. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
As always Chris goes that extra mile to…
As always Chris goes that extra mile to ensure that the whole process of changing my car is a smooth and seamless experience. His professionalism and knowledge of the vehicles he is selling, gives the buyer confidence in their choice of car, and I wouldn’t go anywhere else to make my purchase.
30 de setembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Morpeth
Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Chris and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
Great customer service
Great customer service, exceptional. Made you feel welcome and relaxed when purchasing my car. Very thorough with explaining about the car. Friendly and helpful staff Paul from Sales at Vertu Morpeth. Would recommend them to other customers
29 de setembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Morpeth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Great customer service
Great customer service I was kept up to date on my new car before collection day
24 de setembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Morpeth
Good morning. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
Well organised Sales Department
Well organised Sales Department. Very friendly and efficient Sales Team. Had no problem with car transaction as everything was explained and straightforward. Very good service. Many thanks to Manu Barbaro for his friendly and expert help who "handled" everything so professionally.
22 de setembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Morpeth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Great service and a good deal
Great service and a good deal. We usually drive a Fiesta and this time bought the Puma which feels like a nice upgrade for not too much more.
19 de setembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Morpeth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
First Class Experience As Always
We are customers of Ford Morpeth going back years
We’ve purchased our vehicles from here for many years and the experience is always first class
Kieran was our Sales Executive for our purchase of our new Kuga today and from the start of our journey when we were looking to purchasing he was the utmost professional
Kieran is knowledgeable and patient and took us through every step of our purchase
The communication from Kieran was excellent
He kept us informed both via telephone and email and we never had to chase anything up
We asked lots of questions and nothing was too much trouble
Kieran made us feel valued and got to know our car requirements
I’m very fussy and particular but Kieran knows that as we’ve been dealing with him for quite some time now
We appreciate his help and can’t thank him enough
A mention for Jamie too who is the Manager of this fabulous team
Jamie as well as Kieran go above and beyond to make sure you’re a happy customer
Thank you Kieran and Team Vertu Morpeth
18 de setembro de 2025
Opinião espontânea
Resposta da Vertu Motors - BYD Morpeth
Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
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