We’ve just got our new Dacia from the lovely guys at vertu in Derby. The service we received was exemplary. Everyone we spoke to was friendly and helpful but especially Jonah who was our sales repres... Ver mais
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We’ve just got our new Dacia from the lovely guys at vertu in Derby. The service we received was exemplary. Everyone we spoke to was friendly and helpful but especially Jonah who was our sales repres... Ver mais
A empresa respondeu
I was very pleased with the car as it was exactly as described. Scott Burton and the team were very friendly and helpful in answering my questions. The test drive was good and I went away knowing I c... Ver mais
A empresa respondeu
From the initial contact on Autotrader right through to picking up my new electric car, Vertu were fantastic making it an easy enjoyable experience. Scott guided me through everything making sure I ha... Ver mais
A empresa respondeu
I collected a motability car from vertu Derby .. from start to finish the customer service was outstanding. Extra thanks to Maddy & Beth who went beyond and above at all times . Wonderful experience a... Ver mais
A empresa respondeu
Escrito pela empresa
Sir Frank Whittle Road, DE21 4RX, Derby, Derbyshire, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
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⭐⭐⭐⭐⭐ Or should we say 5 diamonds? 💎💎💎💎💎
After our very first phone conversation with Scott Burton, followed by meeting him in person at Virtue Motors Derby, we knew we were in the right place.
I had recently passed my driving test and was looking to buy my first car. I’d spent the last four years saving , so it was really important that I bought a car that was reliable and that I felt completely confident about. We’d visited several other garages beforehand, but left feeling uneasy and unsure about the cars we had viewed.
I had seen a 2024 Renault Clio on the Virtue Motors website and forecourt, and I was genuinely amazed by the presentation. The car was immaculate and looked like it had just come out of the showroom. It was by far the best-presented car we’d seen for a similar price. Their quote of
A used car is still new to you, so we want to make sure you feel confident that your vehicle has been prepared to a great standard was absolutely true.
Scott was friendly, professional, knowledgeable and never made us feel pressured. He answered every question we had, and if there was anything he wasn’t 100% certain about, he made sure he found the information for us, including details about the battery. That gave us complete confidence in our purchase.
We also decided to take out the service warranty because Scott explained everything clearly and made sure we understood exactly what was covered, giving us even greater peace of mind.
The handover was second to none. Scott took the time to sit with us in the car and carefully explained all the controls, features, driving modes and settings, making sure I felt comfortable before driving away in my very first car.
We couldn’t be happier with the service we received. Scott is a real credit to Renault Virtue Motors Derby. After walking away from another dealership because we didn’t feel informed or reassured, this experience was the complete opposite. We bought our car with total confidence and wouldn’t hesitate to return in the future or recommend Scott and Virtue Motors Derby to anyone looking for a quality car and exceptional customer service.

Resposta da Vertu Motors - Dacia Derby
We’ve just got our new Dacia from the lovely guys at vertu in Derby. The service we received was exemplary. Everyone we spoke to was friendly and helpful but especially Jonah who was our sales representative. He was so lovely, very polite and friendly. He was very knowledgeable about the car and the motability scheme which made the whole process very efficient and easy.
We sat in a car on the forecourt on the Thursday afternoon and we drove the same car off the forecourt on the following Tuesday….amazing 🤩🤩

Resposta da Vertu Motors - Dacia Derby
I was very pleased with the car as it was exactly as described. Scott Burton and the team were very friendly and helpful in answering my questions. The test drive was good and I went away knowing I could contact Scott at any time in the future for further advice etc.
I would consider buying again from Vertu and recommend them.

Resposta da Vertu Motors - Dacia Derby
Very good and honest customer services George was very helpful made sure I get the service

Resposta da Vertu Motors - Dacia Derby
Thankyou Vertu motors Derby for all your help, thankyou especially to scarlet for looking after us from choosing our car to picking it up, everything went smoothly and we are very happy with our choice.

Resposta da Vertu Motors - Dacia Derby
I collected a motability car from vertu Derby .. from start to finish the customer service was outstanding. Extra thanks to Maddy & Beth who went beyond and above at all times . Wonderful experience and well worth the 2 hour drive to arrange and collect.

Resposta da Vertu Motors - Dacia Derby
A great deal on the new car and a good price on old one a great sales man

Resposta da Vertu Motors - Dacia Derby
I already know that the Honda brand was a good one but when l went to look at the new cars & have a test- drive in one, this further endorsed my feelings about them.
I was very impressed with the sales advisor at the Derby branch. He was very informative, helpful & patient with me, without the hard sales pitch.
I viewed a Honda Jazz & was surprised just how much they had changed (for the better, of course) over the years. I feel they are a really good quality car, very spacious for a small car & and have an amazing adaptive internal space to accommodate various uses you may want to accommodate. They are easy & very comfortable to drive. I'm also impressed with the fuel economy.
I am so pleased with my new Honda Jazz.

Resposta da Vertu Motors - Dacia Derby
Daniel McLaughlin was brilliant from start to finish , he didn’t pressure me into signing anything and he explained everything , I felt very comfortable with him sorting out my purchase and even went through discussing what all the controls were in the car , would deffinately recommend going again to purchase another car in the future and I would highly recommend virtu derby to anyone else looking to buy their next car …10 star service

Resposta da Vertu Motors - Dacia Derby
From the initial contact on Autotrader right through to picking up my new electric car, Vertu were fantastic making it an easy enjoyable experience. Scott guided me through everything making sure I had enough charge to get home. You don't need to be local to get great service.

Resposta da Vertu Motors - Dacia Derby
Scott did a great Job from start to finish and guided us through each part of the process.

Resposta da Vertu Motors - Dacia Derby
I would just like to say it was a pleasure buying my lovely mini convertible from your garage. A special mention to Will Whitmore who is a really nice, genuine, and not pushy young man. He kept me in the loop during the process and was very thoughtful in the way I collected the car. Thanks again

Resposta da Vertu Motors - Dacia Derby
Scott Burton went above and beyond for me to aquire my new Duster 4x4.
With Chris at the helm,overseeing matters,I cannot fault this dealership!
Highly recommended,,,,,thank you,so much!

Resposta da Vertu Motors - Dacia Derby
Daniel was brilliant from the start. Very helpful and efficient.

Resposta da Vertu Motors - Dacia Derby
I bought my brand new bigster and was ready in just a few weeks even with added extras. Great staff very helpful and attentive. Very good experience. I would like to thank jonah for all his support.

Resposta da Vertu Motors - Dacia Derby
Brilliant service, great staff and altogether avstress free experience. The whole transaction went without a hitch. I couldn't believe the time spent on the handover, when Scott explained the car, servicing, pairing the phone etc. Can't thank Scott and Chris enough.

Resposta da Vertu Motors - Dacia Derby
Everyone very welcoming making it a good experience in buying my new car.Our salesman was knowledgeable .

Resposta da Vertu Motors - Dacia Derby
Scott burton at dacia derby was extremely helpful in every stage from ordering to collection of my new motability car i would personally recommend him and Renault/dacia derby

Resposta da Vertu Motors - Dacia Derby
I had a fantastic experience at the Dacia dealership Derby from start to finish. The whole process was smooth, transparent, and stress-free. A special shout-out to Jonnah Raford, the sales advisor, who was absolutely excellent. Jonnah was friendly, knowledgeable, and genuinely took the time to understand what I was looking for, without any pressure.
All my questions were answered clearly, and I felt well looked after throughout the purchase. The car was delivered exactly as promised, and the overall customer service exceeded my expectations. I would highly recommend this Dacia dealer to anyone looking for a great deal and outstanding service—ask for Jonnah Raford if you can!

Resposta da Vertu Motors - Dacia Derby

Resposta da Vertu Motors - Dacia Derby
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