No "hard sell" - just courteous, well informed and patient customer support from Ken Lee and his colleagues. A generous part-exchange done with the minimum of fuss. Although Exeter is far from loca... Ver mais
A empresa respondeu
Localização
Alterar localização5 Alphin Brook Road, Marsh Barton Trading Estate, EX2 8RG Exeter, Devon, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
When I was buying my new car the staff were informative, friendly and answered all my questions. Ken at Vertu Honda exeter was very helpful and made the task of finding my new car much easier. Thank... Ver mais
A empresa respondeu
Friendly staff, welcoming and pleasant environment. Only issue was the promises to buff out the scratches and scuffs were not done. Quite a few marks and scrapes where the front bumper has hit somethi... Ver mais
A empresa respondeu
The people at Vertu Honda Exeter were class, firstly recommending the car, the deal and the opportunity. Then moving through the process of the purchase, from spec, sourcing, agreeing finance and then... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- Loja de peças automóveis
- Mecânica automóvel
- Concessionário de veículos motorizados
- Concessionário de carros usados
Sobre Vertu Motors - Honda Exeter
Escrito pela empresa
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Informações de contacto
5 Alphin Brook Road, Marsh Barton Trading Estate, EX2 8RG, Exeter, Devon, Reino Unido
- 0330 012 2206
4,7
Excelente
57 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very friendly staff
When I was buying my new car the staff were informative, friendly and answered all my questions. Ken at Vertu Honda exeter was very helpful and made the task of finding my new car much easier. Thank you to the team, I am enjoying my new car!
30 de junho de 2026
Opinião espontânea
Resposta da Vertu Motors - Honda Exeter
Thank you for your wonderful feedback. We’re delighted to hear that the team provided such informative and friendly support, answering all your questions throughout.
It’s great to know that Ken was especially helpful in making the process of finding your new car much easier. We hope you continue to enjoy your new vehicle.
Kind regards,
Matthew
No "hard sell" - service as it should be
No "hard sell" - just courteous, well informed and patient customer support from Ken Lee and his colleagues. A generous part-exchange done with the minimum of fuss. Although Exeter is far from local [90 mins. away] - well worth the journey. Thoroughly recommended.
26 de junho de 2026
Opinião espontânea
Resposta da Vertu Motors - Honda Exeter
Thank you for your wonderful feedback. We’re delighted to hear that you received courteous, knowledgeable and patient support from Ken and the team.
It’s great to know your part-exchange was handled smoothly and that your experience made the journey worthwhile. We truly appreciate your recommendation.
Kind regards,
Matthew
Great customer service from the staff at Honda shows room Exeter
I would highly recommend Shannon Johnson .
She was very patient and understanding and finding the right car for me.
13 de junho de 2026
Opinião espontânea
Resposta da Vertu Motors - Honda Exeter
Hi Zalaika,
Thank you for taking the time to leave us a lovely 5-star review. We’re delighted to hear that Shannon provided such a patient and understanding service while helping you find the right car. We’ll be sure to pass on your kind recommendation — it will mean a great deal to her.
Kind regards,
Liza
Friendly staff
Friendly staff, welcoming and pleasant environment. Only issue was the promises to buff out the scratches and scuffs were not done. Quite a few marks and scrapes where the front bumper has hit something. Also the the whole hoopla about paying in advance for fuel was pointless as no gas had been put in. Key to keep one words in the world of Sales these days. Other than that, the staff were really nice.
13 de junho de 2026
Opinião espontânea
Resposta da Vertu Motors - Honda Exeter
Hi Tracey, Thank you very much for leaving us a review. Customer feedback is extremely important to us. Please accept our apologies that you have needed to raise these issues with the bodywork, If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref TP3TD1506 Kind regards, Keith
The people at Vertu Honda Exeter were…
The people at Vertu Honda Exeter were class, firstly recommending the car, the deal and the opportunity. Then moving through the process of the purchase, from spec, sourcing, agreeing finance and then the journey to collection. We were updated and kept updated continually and then accommodated to suit our needs with the collection. The handover and even the follow up was first class, even when Honda had a software blip, they sorted everything. My wife has loved the car and total confidence in dealing with Simon the General Manager and Ben the Business Manager. Then again I have had experience of dealing with these guys at another dealership in previous years. All I will say to others is they are class and it’s why we travel 130 miles to buy from them and not 12 miles to the local dealer. We ended up buying 3 Honda’s within 6 weeks. These are people who care are authentic and trusted. I have no hesitation to recommend them as a great dealership to visit and be taken care of.
5 de maio de 2026
Opinião espontânea
Resposta da Vertu Motors - Honda Exeter
Good morning Steve,
Thank you for your fantastic and detailed review. It’s brilliant to hear how positive your experience has been from start to finish, and that the team supported you so thoroughly through every stage — from choosing the right car and agreeing the deal, right through to collection and aftercare.
We’re especially pleased that Simon and Ben made such a strong impression and that the level of communication, flexibility, and support stood out so clearly. It really says a lot that you were happy to travel such a distance and return for multiple purchases — that level of trust is hugely appreciated.
It’s great to know the team were able to quickly resolve the software issue too, ensuring everything remained first class throughout. Your kind words about their authenticity and care really do reflect what we aim to deliver.
Thank you again for your recommendation — it means a great deal.
Kind regards,
Dean
Very competent sales representative.
Competent and helpful, handled enquiries efficiently. Would certainly recommend this site for Honda purchase.
21 de maio de 2026
Opinião espontânea
Resposta da Vertu Motors - Honda Exeter
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
James at Exeter Honda dealt with the…
James at Exeter Honda dealt with the trade in of my Jazz and purchase of a new one, smoothly. He handed over to his colleague Shannon for collection as he was on holiday and she too dealt with everything efficiently.
15 de maio de 2026
Opinião espontânea
Resposta da Vertu Motors - Honda Exeter
James at Exeter Honda dealt with the trade in of my Jazz and purchase of a new one, smoothly. He handed over to his colleague Shannon for collection as he was on holiday and she too dealt with everything efficiently.
Many thanks, Chloe
Impressive showroom and pleasant staff
Impressive showroom and pleasant staff
Good range of used cars
Very helpful salesman Celi Korman
8 de maio de 2026
Opinião espontânea
Resposta da Vertu Motors - Honda Exeter
Good afternoon Annette,
Thank you for your review. It’s great to hear you were impressed with the showroom, found a good range of used cars, and that Celi Korman was so helpful throughout your visit.
Kind regards,
Dean
went the extra mile (pun fully intended!)
Shannon was great throughout, keeping me updated, and even personally delivering my new car to me when I temporarily couldn’t drive right when I was due to collect!
11 de maio de 2026
Opinião espontânea
Resposta da Vertu Motors - Honda Exeter
Good afternoon,
Thank you for your review. It’s fantastic to hear that Shannon kept you well updated and even went the extra mile by delivering your car personally when you couldn’t drive — that kind of support really makes a difference.
Kind regards,
Dean
We would like to sincerely thank Vertu…
We would like to sincerely thank Vertu Motors Exeter for the excellent customer service and professional approach during the purchase of our car.
Special thanks go to Celi, who was incredibly helpful, friendly, and dedicated throughout the entire process. Everything was explained clearly, and the whole experience was smooth and stress-free.
We are very happy with both the service and the car we purchased. We would highly recommend this company to anyone looking for a trustworthy and professional. Thank you once again!
9 de maio de 2026
Opinião espontânea
Resposta da Vertu Motors - Honda Exeter
Thank you for sharing such a wonderful review.
It’s fantastic to hear how pleased you were with the service at Vertu Motors Exeter. Celi will be especially delighted to know her friendly, clear, and dedicated approach made the whole process smooth and stress‑free for you. It’s great to hear you’re happy with both the experience and your new car, and your recommendation means a great deal to the whole team.
Many thanks,
Chloe
Credit to Shannon Johnson
We were fortunate to have Shannon, sales advisor, to guide us through the process of buying a new car. Her knowledge, understanding and the clarity of her explanations was very much appreciated. She made it a very personal & enjoyable experience. All of the staff we encountered were helpful and friendly, and Shannon is a real asset to the team.
27 de abril de 2026
Opinião espontânea
Resposta da Vertu Motors - Honda Exeter
Good morning Tom,
Thank you for your review. It’s great to hear how much you appreciated Shannon’s knowledge, clear explanations, and personal approach — she’ll be delighted to know she made the experience so enjoyable. We’re also pleased that the wider team were friendly and helpful throughout.
Kind regards,
Dean
Great experience from start to finish
Great experience from start to finish
27 de abril de 2026
Opinião espontânea
Resposta da Vertu Motors - Honda Exeter
Hi Alllison
Thank you for your lovely feedback. We’re really pleased to hear that you had a great experience with us from start to finish. Your comments are truly appreciated.
Kind regards
Dawn
Shannon made trading my car in and…
Shannon made trading my car in and exchanging so easy, was always on the other end of the phone for questions and was always so polite and kind, she helped me pick a car perfect for me and my new family, so thank you very much Shannon at Honda vertu
27 de abril de 2026
Opinião espontânea
Resposta da Vertu Motors - Honda Exeter
Good morning Amy,
Thank you for your lovely review. I’m really pleased to hear that Shannon made trading in and exchanging your car feel so easy, and that she was always there to help answer questions along the way. It’s great to know she took the time to help you find a car that’s perfect for you and your growing family. Your kind words will be really appreciated.
Kind regards,
Dean
Sally from Exeter Honda was great from…
Sally from Exeter Honda was great from start to finish very polite and great customer service
18 de abril de 2026
Opinião espontânea
Resposta da Vertu Motors - Honda Exeter
Dear Darren,
Thank you for taking the time to leave your feedback. We’re delighted to hear that Sally provided great service from start to finish and that you found her polite with excellent customer care throughout.
Your kind comments are very much appreciated and will be shared with Sally and the team. Thank you again for choosing Honda Exeter.
Kind regards,
Liza
A good car-buying experience.
Sales Executive, Shannon, took as much time as needed to assist me in making the right choice of vehicle and being helpful in the part exchange and purchasing process. On the day of collection, she ensured I was fully familiar with the controls of the new car before driving it home.
13 de abril de 2026
Opinião espontânea
Resposta da Vertu Motors - Honda Exeter
Hi there,
Thank you for the wonderful review. It’s great to hear how well Shannon looked after you throughout the whole process.
Taking the time to help you choose the right vehicle, supporting you through the part‑exchange and purchase, and then making sure you were fully confident with the controls on collection — that’s exactly the level of care we want every customer to experience.
Really appreciate your feedback.
Kind regards,
Kerry
Amazing service
I had the best treatment from James and Ben and nothing was too much, amazing service from start finish
7 de abril de 2026
Opinião espontânea
Resposta da Vertu Motors - Honda Exeter
Hi Claire,
Thank you so much for taking the time to leave this wonderful 5‑star review. We’re delighted to hear that you received such excellent service at Vertu Honda Exeter.
It’s great to know that James and Ben looked after you so well and that nothing was too much trouble for them. Providing amazing service from start to finish is exactly what we strive for, and your feedback will mean a great deal to the team.
Thank you again for choosing Vertu Motors, and we hope to see you again in the future.
Kind regards,
Liza.
A helpful Sales Team
I am glad I bought my car, a used Honda Jazz, from Vertu Honda. The sales team were supportive,helpful and knowledgeable about the cars I looked at allowing me to make an informed decision.
17 de março de 2026
Opinião espontânea
Resposta da Vertu Motors - Honda Exeter
Good morning Valerie,
Thank you for sharing your feedback. It’s great to hear that choosing your Honda Jazz with us felt like the right decision. I’m really pleased the team supported you throughout, gave you the information you needed, and helped make the whole experience straightforward.
Enjoy your Jazz, and thanks again for taking the time to leave a review.
Kind regards,
Dean
How Marvelous! Delightful Car Purchase and Follow-up!
My wife and I would like to thank everyone at Vertu Honda Exeter for getting us into our much-appreciated Honda Approved ‘23 HR-V.
Special thanks are due to James P., who proved most kind, helpful, forthright, supportive and knowledgeable in guiding us through the entire process, including the part trade of our beloved High Up!
Thoughtful and considerate, James and Sales Manager Ben also oversaw our follow up need for various accessories. It was a pleasure working with these two consummate professionals!
Millie, Rebecca, Steve and James II (!) all most kindly helped us along the way, smoothing what normally one expects to be a highly stressful endeavor.
We are in fact grateful and honored to recommend Vertu Honda Exeter.
What a delightful escape from the normally treacherous ‘adventure’ of buying a car!
13 de março de 2026
Opinião espontânea
Resposta da Vertu Motors - Honda Exeter
Thank you so much for sharing such a thoughtful and detailed review. We're truly delighted to hear that you and your wife had such a positive experience with the team at Vertu Honda Exeter. It’s wonderful to know that your Honda Approved ’23 HR‑V is so appreciated.
James P. will be thrilled to hear your kind words. His supportive, knowledgeable, and personable approach is something he takes great pride in, and we're pleased to hear he guided you smoothly through the entire process, including the part‑exchange of your High Up!. It’s also great to hear that Ben was equally attentive in helping with your accessories and follow‑up needs.
We’re equally grateful to Millie, Rebecca, Steve, and James II for making the journey easier for you. Turning what can often be a stressful experience into an enjoyable one is exactly what we strive for, and your comments mean a lot to the whole team.
Thank you again for your recommendation—it’s truly appreciated. We wish you many happy miles in your new HR‑V.
Kind regards,
Keith
Fantastic experience buying my new car…
Fantastic experience buying my new car from Ian. He couldn’t have done more to make it go any smoother. Thank you for the outstanding customer service.
23 de março de 2026
Opinião espontânea
Resposta da Vertu Motors - Honda Exeter
Thank you for your wonderful feedback. I’m delighted to hear you had such a fantastic experience and that Ian made the whole process smooth and stress‑free. Your kind words about the outstanding customer service are truly appreciated.
Kind regards,
Matthew
Excellent attention to customer needs
All sales personnel were friendly, efficient, professional and knowledgeable.
19 de março de 2026
Opinião espontânea
Resposta da Vertu Motors - Honda Exeter
Hi Andrew,
Thank you for the excellent 5‑star review. It’s great to hear that the sales team at Honda Exeter were friendly, efficient, professional and knowledgeable throughout your visit — exactly the experience we aim to deliver.
Kind regards,
Kerry
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.