Vertu Motors - Honda Plymouth Opiniões 

76
TrustScore: 5 em 5

4,8

447 Wolseley Road, PL5 1BL Plymouth, Devon, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I visited vertu motors in Plymouth, Ethan sold me my new Fiat 600. I couldn’t have asked for a better experience! I was made to feel so comfortable with everyone inside being so friendly and welcoming... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Found a car I liked & took for a test drive, as requested. Trudie the Sales Advisor was very informative and answered any questions I had. Trudie has a very hearty laugh and made the experience relaxe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The buying experience was great from start to finish. Ethan had the right balance between talking and listening to what we as customers were looking for. Daniel assisted where required and was alway... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had a brilliant experience at Vertu Honda. The car looked great on the forecourt and we were left to explore it in our own time, which I really appreciated. No pressure, no hovering — just a r... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. Loja de peças automóveis
  3. Mecânica automóvel
  4. Concessionário de veículos motorizados
  5. Concessionário de carros usados

Sobre Vertu Motors - Honda Plymouth

Escrito pela empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informações de contacto

  • 447 Wolseley Road, PL5 1BL, Plymouth, Devon, Reino Unido

  • 0330 012 3664

4,8

Excelente

TrustScore: 5 em 5

76 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 96% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(76)

12 959 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I visited vertu motors in Plymouth

I visited vertu motors in Plymouth, Ethan sold me my new Fiat 600. I couldn’t have asked for a better experience! I was made to feel so comfortable with everyone inside being so friendly and welcoming. The whole process buying the car was super quick and easy, which just made the whole experience even more pleasant. Could not fault them anywhere!

11 de agosto de 2026
Opinião espontânea
logótipo da Vertu Motors  - Honda Plymouth

Resposta da Vertu Motors - Honda Plymouth

Hi Tess,

Thank you for taking the time to leave us such a fantastic 5-star review.

We're absolutely delighted to hear that Ethan provided such a positive experience when helping you purchase your new Fiat 600. Buying a new car should be exciting and enjoyable, so it's wonderful to know that Ethan and the team made you feel comfortable, welcome, and well looked after throughout your visit.

We're also pleased to hear that the process was quick and straightforward, helping to make the entire experience stress-free and enjoyable from start to finish. Your comments about the friendly and welcoming atmosphere will mean a great deal to the whole team at Honda Plymouth.

Thank you again for your kind feedback. We'll be sure to pass your comments on to Ethan and the wider team, who will be delighted to receive them.

We hope you enjoy many happy miles in your new Fiat 600.

Kind regards,
Liza.

Classificada 5 em 5 estrelas

Brilliant sales experience

Found a car I liked & took for a test drive, as requested. Trudie the Sales Advisor was very informative and answered any questions I had. Trudie has a very hearty laugh and made the experience relaxed and enjoyable from start to finish. A hot drink was offered & supplied while completing the sale. The sale was quick & easy, with a selection of cover protection offered. Trudie contacted me via telephone to keep me updated with regards to the sale. Car was valeted & ready for collection as early as the same afternoon (earlier than originally agreed to collect the following day). Overall, very happy with the service & my new car! Thank you!

8 de agosto de 2026
Opinião espontânea
logótipo da Vertu Motors  - Honda Plymouth

Resposta da Vertu Motors - Honda Plymouth

Hi Michelle,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you had such a positive experience with Honda Plymouth and that you found the perfect car.

It’s wonderful to know that Trudie made the entire process relaxed and enjoyable from start to finish. Her informative approach, willingness to answer your questions, and regular updates throughout the sale clearly made a real difference, and we’re especially pleased that her friendly personality helped put you at ease during your visit.

We’re also delighted to hear that everything was handled so efficiently, from the test drive and paperwork through to having your car prepared and ready for collection even earlier than expected. Providing this level of service is exactly what we strive for.

Thank you again for your kind feedback. We’ll be sure to pass your comments on to Trudie and the wider team, who will be delighted to receive them.

We hope you enjoy many happy miles in your new car.

Kind regards,
Liza.

Classificada 5 em 5 estrelas

Great buying experience

The buying experience was great from start to finish. Ethan had the right balance between talking and listening to what we as customers were looking for. Daniel assisted where required and was always available as a contact in Ethan's absence.
The only hiccups in the process came from Honda rather than Vertu. The updates on their "live" updates need looking at, as they didn't reflect up to date information. On the day of collection the Honda system still didn't indicate arrival at the dealership, even though it had arrived 5 days previously.
I would have no hesitation in recommending Vertu Honda Plymouth to friends or family as they acted in a friendly yet professional manner.

31 de julho de 2026
Opinião espontânea
logótipo da Vertu Motors  - Honda Plymouth

Resposta da Vertu Motors - Honda Plymouth

Thank you for your wonderful feedback.

We’re delighted to hear that your buying experience was great from start to finish. It’s fantastic to know that Ethan struck the right balance between listening to your requirements and providing guidance, helping you find the right vehicle for your needs. We’re also pleased that Daniel was on hand to provide support whenever needed.

We appreciate your comments regarding the Honda tracking updates and understand how frustrating it can be when the information doesn’t accurately reflect the vehicle’s progress. Thank you for taking the time to highlight this.

It’s great to hear that, despite this, the team at Vertu Honda Plymouth delivered a friendly and professional experience. We truly appreciate your recommendation and will be sure to pass on your kind words to Ethan and Daniel.

Kind regards,
Matthew

Classificada 5 em 5 estrelas

Making a Long-Held Dream Come True :)

Thank you so much to the team at Honda Vertu in Plymouth for making what was already a very special moment in my life such an incredible experience.

Buying a Honda from an actual Honda dealership has been a dream of mine for many years, and I still can't quite believe that I finally made that dream come true. I absolutely love my Honda Civic — it has everything I need, and I couldn't be happier with it. :)

A very special thank you to **Daniel**, who was absolutely amazing throughout the whole process and supported us the most. From the moment we met, he was friendly, patient, helpful, and genuinely caring. He took the time to show me the car, answer all my questions, and made sure I felt comfortable and confident every step of the way. Nothing ever felt rushed or pressured, and he made the whole experience so enjoyable and memorable. I honestly can't thank him enough.

A huge thank you also to **Zach** for sending me a personalised video of the car. It was such a thoughtful touch and made the experience feel personal from the very beginning.

And thank you to **Richard** for taking care of all the paperwork and making the final part of the process smooth and straightforward.

To Zach, Daniel, and Richard — thank you for being so kind, welcoming, professional, and helpful. You each played a part in making a very important moment for me even more special.

This wasn't just buying a car for me. It was the fulfilment of a dream I've carried for years, and I'm so grateful to the team at Honda Vertu for helping make it a reality.

I absolutely love my beautiful Honda Civic and couldn't be happier with my experience. I will always remember the people who helped make this dream come true. 🚗✨

I couldn't recommend the team at Honda Vertu highly enough! :)

23 de julho de 2026
Opinião espontânea
logótipo da Vertu Motors  - Honda Plymouth

Resposta da Vertu Motors - Honda Plymouth

Hi Ewelina,

Thank you so much for taking the time to leave such an incredible 5-star review. We are absolutely delighted to hear that buying your Honda Civic was the fulfilment of a long-held dream and that the team at Honda Plymouth were able to make such a special occasion even more memorable.

It’s wonderful to know how much you love your new Civic and that the experience exceeded your expectations from start to finish. Purchasing a car is always an important milestone, but hearing that this was the achievement of a dream you’ve carried for many years makes your feedback especially meaningful to us.

We're thrilled that Daniel provided such exceptional support throughout the process. His friendly, patient, and caring approach clearly made a lasting impression, and we're delighted that he helped you feel comfortable, informed, and confident every step of the way. It's exactly the kind of service we strive to deliver.

We're also pleased to hear that Zach's personalised video made the experience feel special from the outset and that Richard ensured everything was completed smoothly and efficiently. Your kind recognition of all three team members will mean a great deal to them.

Thank you again for sharing such a heartfelt review. We feel privileged to have played a small part in helping make this dream a reality. We wish you many years of happy motoring in your beautiful Honda Civic and look forward to welcoming you back in the future.

Kind regards,
Liza.

Classificada 5 em 5 estrelas

Kevin Wilkes is a very friendly…

Kevin Wilkes is a very friendly approachable sales representative, helped us find the perfect car

24 de julho de 2026
Opinião espontânea
logótipo da Vertu Motors  - Honda Plymouth

Resposta da Vertu Motors - Honda Plymouth

Thank you for your wonderful review.

We are delighted to hear that Kevin Wilkes was so friendly and approachable, and that he helped you find the perfect car. Providing a relaxed, helpful, and professional experience is exactly what we strive for, so it's great to know Kevin made your journey such a positive one.

Thank you for choosing Vertu Motors. We hope you enjoy your new car and look forward to welcoming you back in the future.

Kind regards,
Keith

Classificada 5 em 5 estrelas

Was a joy to deal with from start to…

Was a joy to deal with from start to finish. Nothing was too much trouble. Thank you Kev

27 de junho de 2026
Opinião espontânea
logótipo da Vertu Motors  - Honda Plymouth

Resposta da Vertu Motors - Honda Plymouth

Hi Nicola,

Thank you for your lovely feedback.

We’re delighted to hear Kev made the whole experience a joy from start to finish and that nothing was too much trouble.

Kind regards,
Danielle

Classificada 5 em 5 estrelas

I have been so well looked after by…Kev Wilkes

I have been so well looked after by Keven Wilkes ( no relation) in the purchase of my new Honda ZRV .He has spent hours explaining everything and also took me for a test drive. I have had several Hondas over the years and have been treated with kindness and respect. This car is going to be the icing on the cake for me!!!

26 de junho de 2026
Opinião espontânea
logótipo da Vertu Motors  - Honda Plymouth

Resposta da Vertu Motors - Honda Plymouth

Thank you for such a warm and heartfelt review. It’s wonderful to hear how well Kevin looked after you throughout your Honda ZR‑V purchase. The time he spent explaining everything and taking you out for a test drive really shows his dedication, and he’ll be so pleased to know it made such a difference.

It’s lovely to hear you’ve enjoyed several Hondas over the years and have always felt treated with kindness and respect. Knowing this new car feels like the icing on the cake truly means a lot.

Many thanks,
Chloe

Classificada 5 em 5 estrelas

Helpful and considerate staff

Helpful and considerate staff who endeavoured and succeeded in meeting my need for the model and style of car I was looking for.

22 de junho de 2026
Opinião espontânea
logótipo da Vertu Motors  - Honda Plymouth

Resposta da Vertu Motors - Honda Plymouth

Good afternoon,

Thank you for your kind feedback, it’s great to hear the team were helpful and considerate and that they were able to find the right car for you.

Kind regards,
Dean

Classificada 5 em 5 estrelas

a very relaxed approach from all the…

a very relaxed approach from all the staff, very easy to talk to and not like other car dealers, plymouth has a good team. Eathen keep up the great service you are given, good sales man.

19 de junho de 2026
Opinião espontânea
logótipo da Vertu Motors  - Honda Plymouth

Resposta da Vertu Motors - Honda Plymouth

Hi Antony,

Thank you for your fantastic 5-star review!

We’re delighted to hear you enjoyed such a relaxed and approachable experience with the team at Vertu Honda Plymouth. It’s great to know Eathen made such a positive impression with his service and support.

We really appreciate your kind feedback and hope to welcome you back again soon.

Kind regards,
Kerry

Classificada 5 em 5 estrelas

Ethan was excellent

Ethan was excellent, made the whole experience easy from start to finish.
Top guy

16 de junho de 2026
Opinião espontânea
logótipo da Vertu Motors  - Honda Plymouth

Resposta da Vertu Motors - Honda Plymouth

Good afternoon Darren,

Thank you for your review. It’s great to hear that Ethan made the whole experience easy from start to finish — your kind words will mean a lot to him.

Kind regards,
Dean

Classificada 4 em 5 estrelas

Honda Jazz Sale

Trudie Yuor sales person was very friendly and helpful and knowleable about the car we were intrestred in.
Which was lead to us purchasing the car

26 de maio de 2026
Opinião espontânea
logótipo da Vertu Motors  - Honda Plymouth

Resposta da Vertu Motors - Honda Plymouth

Thank you for sharing your feedback. It’s great to hear that Trudie made such a positive impression — her friendly, helpful and knowledgeable approach clearly supported you in choosing the right car. We’re delighted the experience led you to your purchase.

Many thanks,
Chloe

Classificada 5 em 5 estrelas

George was excellent from start to…

George was excellent from start to finish with my purchase of a used vehicle from Honda Vertu in Plymouth. He made my family feel comfortable and didn't pressurise any decisions into the purchase. The details of the vehicle were clear and concise and this enabled me to make an informed decision on the day.

30 de maio de 2026
Opinião espontânea
logótipo da Vertu Motors  - Honda Plymouth

Resposta da Vertu Motors - Honda Plymouth

Thank you for taking the time to share your experience.
We’re delighted to hear that George provided such excellent service throughout your purchase and helped make both you and your family feel comfortable. Creating a relaxed, no-pressure environment is something we pride ourselves on, so it’s great to know this came across.
It’s also fantastic that the clear and concise information helped you make a confident, informed decision on the day—that’s exactly the experience we aim to deliver.
I’ll be sure to pass on your kind feedback to George, who will be thrilled to hear it.
Thank you again for choosing Honda Vertu Plymouth.
Kind regards,
Keith

Classificada 5 em 5 estrelas

Had a brilliant experience at Vertu…

Had a brilliant experience at Vertu Honda. The car looked great on the forecourt and we were left to explore it in our own time, which I really appreciated. No pressure, no hovering — just a relaxed atmosphere.

We were offered drinks, the test‑drive was spot on, and honestly the whole visit felt easy and enjoyable.

Huge shout‑out to Trudie, who was absolutely exemplary. She made us feel welcome from the moment we arrived and clearly knows her stuff. Great attitude, great energy.

We’ll definitely be coming back to Vertu when it’s time for our next car.

16 de maio de 2026
Opinião espontânea
logótipo da Vertu Motors  - Honda Plymouth

Resposta da Vertu Motors - Honda Plymouth

Hi Simon,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re absolutely delighted to hear about your brilliant experience at Vertu Honda Plymouth.
It’s wonderful to know that you appreciated the relaxed, no‑pressure atmosphere and were able to explore the car at your own pace — that’s exactly the kind of environment we aim to create. We’re also pleased to hear that everything from the test drive to the overall visit felt easy and enjoyable.
A special thank you for your kind words about Trudie. She’ll be thrilled to know she made such a positive impression with her welcoming approach, knowledge, and great energy. Feedback like this really means a lot to the team.
We truly appreciate your support and look forward to welcoming you back when it’s time for your next car.
Kind regards,
Liza.

Classificada 5 em 5 estrelas

Mrs Mrs cocker

This was my first visit to Honda purely only to look at cars , we were met Ethan Perry who was so friendly and very proffesional he had so much knowledge about the brand Honda nothing was to much trouble for him and we did a lot enquiring so much so that we did purchase a car and was so grateful to Ethan for making things go smoothly .many many thanks Ethan such a warm and friendly person

28 de maio de 2026
Opinião espontânea
logótipo da Vertu Motors  - Honda Plymouth

Resposta da Vertu Motors - Honda Plymouth

Thank you for your wonderful review. We’re delighted to hear that your first visit to Honda turned into such a positive experience. Ethan Perry will be thrilled to know how much you appreciated his friendly, professional manner and his impressive knowledge of the Honda brand. It’s great to hear that nothing was too much trouble and that he helped make the whole process smooth from enquiry to purchase. Your kind words about his warm and welcoming approach mean a great deal.

Many thanks,
Chloe

Classificada 5 em 5 estrelas

Honda Plymouth - Best Experience

Popped into the Plymouth store after impulsively seeing a car I loved online and was not disappointed!
Kevin was beyond helpful, kind and genuinely had my best interests at heart, with zero pushy sales tactics! Despite sadly not being able to part ex my previous Honda, it didn’t dampen the mood in the slightest.
I came away with a new car that I picked up a matter of hours later and couldn’t have been happier with the whole experience.
I have no doubt I’ll be back when it’s ready for my next car and hoping Kevin is still there to do it all again!
Can’t thank Kevin enough for answering all my silly questions and reassurance along the way. He’s truly an asset to the Honda Plymouth store!

29 de maio de 2026
Opinião espontânea
logótipo da Vertu Motors  - Honda Plymouth

Resposta da Vertu Motors - Honda Plymouth

Good afternoon Ellie,

Thank you for your fantastic review. It’s great to hear that Kevin was so helpful, kind, and genuinely supportive, making the experience enjoyable and pressure‑free from start to finish. Being able to drive away the same day is brilliant, and we’re delighted you’re so happy with your new car.

Your kind words will mean a lot to Kevin, and we look forward to welcoming you back again in the future.

Kind regards,
Dean

Classificada 5 em 5 estrelas

Complicated event made simple by Ethan.

Complicated event made simple by Ethan.

26 de maio de 2026
Opinião espontânea
logótipo da Vertu Motors  - Honda Plymouth

Resposta da Vertu Motors - Honda Plymouth

Hi Richard,

Thank you for your feedback. I’m really pleased to hear Ethan made everything simple for you and provided a great experience.

Kind regards,
Danielle

Classificada 4 em 5 estrelas

Quality care

Been using this company for many years. Always looked after us well, and always kept us well informed. Would (do) recommend.

19 de maio de 2026
Opinião espontânea
logótipo da Vertu Motors  - Honda Plymouth

Resposta da Vertu Motors - Honda Plymouth

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Classificada 5 em 5 estrelas

Staff were very helpful all the way…

Staff were very helpful all the way though to collecting car

18 de maio de 2026
Opinião espontânea
logótipo da Vertu Motors  - Honda Plymouth

Resposta da Vertu Motors - Honda Plymouth

Good afternoon Graham,

Thank you for your feedback. We're pleased to hear the team were so helpful throughout your journey right up to collecting your car, making the whole experience a positive one.

Kind regards,
Dean

Classificada 5 em 5 estrelas

Vertu Honda made it so easy to purchase…

Vertu Honda made it so easy to purchase my car. Fast and efficient.Ethan Perry and the rest of the team were brilliant.

16 de maio de 2026
Opinião espontânea
logótipo da Vertu Motors  - Honda Plymouth

Resposta da Vertu Motors - Honda Plymouth

Hi David

Thank you for your fantastic feedback. We're delighted to hear that Vertu Honda made the process so easy for you and that everything was handled quickly and efficiently.

A special thank you for mentioning Ethan Perry — it’s wonderful to know he and the rest of the team were brilliant throughout your experience. Your kind words will mean a great deal to them.

We truly appreciate you taking the time to share your experience.

Kind regards
Dawn

Classificada 5 em 5 estrelas

Bought a second hand Honda Jazz & the…

Bought a second hand Honda Jazz & the customer service was exceptional. Cannot rate them more highly!

11 de abril de 2026
Opinião espontânea
logótipo da Vertu Motors  - Honda Plymouth

Resposta da Vertu Motors - Honda Plymouth

Hi Tabitha,
Thank you so much for taking the time to leave this wonderful 5‑star review. We’re absolutely delighted to hear that you had such an exceptional experience at Vertu Honda Plymouth.
It’s fantastic to know that you’re so happy with your Honda Jazz and that the customer service exceeded your expectations. Your kind words and high recommendation will mean a great deal to the whole team.
Thank you again for choosing Vertu Motors, and we wish you many happy miles ahead.
Kind regards,
Liza.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais