Both Charlotte and Jermaine did everything they could to make buying our new Mini easy and actually enjoyable. We have been kept up to date on progress of the manufacture and delivery date and follow... Ver mais
A empresa respondeu
Matford Park Road, MINI, Marsh Barton Trading Estate, EX2 8FD Exeter, Devon, GB
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Both Charlotte and Jermaine did everything they could to make buying our new Mini easy and actually enjoyable. We have been kept up to date on progress of the manufacture and delivery date and follow... Ver mais
A empresa respondeu
This is the second time I’ve bought a new car from Vertu Mini Exeter. Seamless handover and smooth processing by the sales team. The showroom is a friendly, comfortable environment, which makes a big... Ver mais
A empresa respondeu
It was one of the best experiences I’ve had when it comes to buying a car. Kudos to Ben Pascall for making it enjoyable too. He took us through the whole process, answering our questions and explain... Ver mais
A empresa respondeu
From the day of ordering to the day of delivery I was very well looked after by Charlotte Barlow. Charlotte made the whole experience of buying my new car a pleasure. Her enthusiasm for MINI is con... Ver mais
A empresa respondeu
Escrito pela empresa
Matford Park Road, MINI, Marsh Barton Trading Estate, EX2 8FD, Exeter, Devon, Reino Unido
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Respondeu a 96% das suas opiniões negativas
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We were very happy with the whole experience from the initial phone call until the collection.
Charlie (Charlotte) from Exeter Vertu Mini was always on hand to answer our questions but also to make the experience a positive one all the way.
It was also nice the sales manager made sure we were happy with the service before we left with our lovely new Mini…..
Thanks for all your help

Resposta da Vertu Motors - MINI Exeter
From the initial visit to the showroom to collecting the vehicle the customer service was exceptional. I wasn’t rushed, had time to consider my options & no pressure to purchase at all. I was kept up to date on the progress of the build of the vehicle & on collection day there again not rushed. Everything explained. A very smooth experience. Charlotte Barlow was the sales person & a pleasure to deal with.

Resposta da Vertu Motors - MINI Exeter
Thanks to Rowan for looking after me , had a few hiccups with delivery of my new Countryman JCW but all sorted .
Very happy overall with the service with just 2 niggles .
1.. Call centre is based in Newcastle and I found them a bit difficult at times to deal with as they were not on the ground so to speak .
2. Paid £46k for a new car but it doesn't come waxed and polished , I found this a bit odd as if it was 2nd hand it would have been .
I have informed the team of this and so maybe it will change in the future .
Overall I would say that Mini Exeter are a very nice helpful team and they certainly make you feel welcome .

Resposta da Vertu Motors - MINI Exeter
Purchased a new Mini Copper S from Vertu Mini Exeter, great car and great service from Charlotte and the rest of the new car sales team. She kept me in the loop with any delays and made sure that the handover of the vehicle went as smoothly as possible. Overall a good experience and hopefully that will continue.

Resposta da Vertu Motors - MINI Exeter
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