Vertu Motors - Volvo Exeter Opiniões 

Resposta da Vertu Motors - Volvo Exeter

19/04/2026

Thank you very much for taking the time to share your experience with us.
We’re delighted to hear that you received excellent service when purchasing your EX30 at Volvo Exeter. It’s great to know that George listened carefully to what you wanted, provided all the information you needed in a clear and balanced way, and arranged the test drive promptly without being overbearing — exactly the experience we aim to deliver.
We also really appreciate your understanding regarding the complications caused by the DVLA issues. While circumstances like these can be challenging, we’re pleased to hear that George and the wider team went the extra mile to get the car to you as quickly as possible, including giving up their own time over the weekend. That level of commitment means a great deal to us.
Your kind comments will be shared with George and the team, and we thank you again for choosing Volvo Exeter. We wish you many happy miles in your new EX30 and look forward to supporting you in the future.
Kind regards,
Keith

Resposta da Vertu Motors - Volvo Exeter

9/04/2026

Thank you for sharing your feedback. While we’re sorry to hear that your first electric car purchase has had a few bumps along the way, we’re really pleased to know that the team at Vertu Volvo have been helpful and supportive throughout. Making the transition to an electric vehicle can come with new challenges, and we’re glad the team were there to assist you. Your comments are very much appreciated, and we hope you continue to enjoy the benefits of electric driving.
Kind regards,
Keith

Resposta da Vertu Motors - Volvo Exeter

6/04/2026

Hi there,
Thank you for taking the time to share your review. We're really pleased to hear you had a great experience buying your new car with Volvo in Exeter. Your recommendation means a lot to us and to the team there.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Keith

Resposta da Vertu Motors - Volvo Exeter

24/03/2026

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1ML2403 Kind regards, Matthew.

Resposta da Vertu Motors - Volvo Exeter

20/03/2026

Good afternoon Tracey ,

Thank you for taking the time to share such lovely feedback. I’m really pleased to hear the team at Vertu Volvo Exeter went above and beyond to support you with your new car purchase. It’s fantastic to know you felt so well looked after throughout the process.

Your kind words mean a lot, and I’m sure the whole team will be delighted to hear them.

Kind regards,
Dean

Resposta da Vertu Motors - Volvo Exeter

15/03/2026

Hi John,
Thank you for your solid 5-star review. We're delighted to hear that you had such a positive experience at Volvo Exeter, and it’s great to know you found the team friendly and are pleased with your new car.
We also appreciate your constructive feedback regarding communication clarity. Insights like yours are really valuable and help us fine‑tune the experience we offer. The team are always striving to deliver the very best service, and your comments will certainly support that.
Thank you again for your recommendation — it means a lot to us.
Kind regards,
Liza

Resposta da Vertu Motors - Volvo Exeter

4/03/2026

Hi Mr Cripps,
Thank you for leaving such an excellent 5‑star review. We’re delighted to hear that your experience of buying a brand‑new Volvo EX40 from Vertu Volvo Exeter was seamless from start to finish. It’s wonderful to know that the team were able to answer all your questions and provide the high level of support you were looking for.
A special thank you for recognising Craig, the team, and especially Harrison. His knowledge and professionalism are qualities we’re incredibly proud of, and he’ll be thrilled to hear that he made your experience memorable for all the right reasons. We're also pleased to hear that both the handover and after‑sales service have been faultless.
Your recommendation means a great deal to the team at Volvo Exeter. Thank you once again for your kind words, and we hope you enjoy every moment in your new EX40.
Kind regards,
Liza

Resposta da Vertu Motors - Volvo Exeter

4/03/2026

Hi Mandy,
Thank you for taking the time to leave such a lovely 5‑star review. We’re delighted to hear that collecting your new car was an easy and smooth experience. It’s great to know that James guided you clearly through the e‑paperwork and ensured you were happy with all the options available. His time spent walking you through the new controls before you drove away is exactly the level of care we strive to offer.
We really appreciate your feedback and hope you enjoy every moment in your new car.
Kind regards,
Liza

Resposta da Vertu Motors - Volvo Exeter

3/03/2026

Hi there,
Thank you so much for your fantastic 5‑star review! We’re delighted to hear that the collection of your new car was seamless and easy, and that our team at Vertu Volvo Exeter helped make the process smooth from start to finish.
We really appreciate you taking the time to share your experience.
Kind regards,
Liza

Resposta da Vertu Motors - Volvo Exeter

21/02/2026

Good afternoon Sidney,
Thank you for taking the time to leave such a thoughtful review. I’m really pleased to hear that you were made to feel welcome right from the outset — a warm greeting, a smile, and even a chat over a coffee really do set the tone.
It’s great to know that Harrison was excellent throughout. His knowledge of the car and its systems clearly made a strong impression, and I’m glad the follow‑through matched that same high standard. Hearing that your car was presented in first‑class condition is the icing on the cake.
Your feedback means a lot to the team.
Kind regards,
Dean

Resposta da Vertu Motors - Volvo Exeter

20/02/2026

Good afternoon,
Thank you for sharing such a fantastic review. We’re delighted to hear your experience at Volvo Exeter was completely stress‑free and that the whole team made such a positive impression.
Your kind words for George, Taylor and Darren are truly appreciated — George will be especially pleased to know his time, support and aftercare made such a difference.
We’re thrilled you’d recommend Vertu Volvo Exeter without hesitation and really appreciate you choosing us.
Kind regards,
Kerry

Resposta da Vertu Motors - Volvo Exeter

14/02/2026

Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide your fathers name and registration details by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref TPPE1402 Kind regards, Dawn

Resposta da Vertu Motors - Volvo Exeter

31/01/2026

Thank you so much for your kind words! We are so happy to hear that Harrison was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Resposta da Vertu Motors - Volvo Exeter

31/01/2026

Good morning, Thank you for taking the time to share such a fantastic review. We’re delighted to hear that the whole team at Vertu Volvo Exeter made your journey to buying a second‑hand Volvo both stress‑free and completely pressure‑free. Creating a relaxed, supportive environment is something we take great pride in, so your comments mean a great deal.
It’s wonderful to know that everyone — from Reception through to Management — delivered an excellent experience and that the dealership felt well run and well staffed throughout your visit.
We truly appreciate your feedback and hope you enjoy your Volvo for many miles to come. Kind regards, Kerry

Resposta da Vertu Motors - Volvo Exeter

28/01/2026

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Resposta da Vertu Motors - Volvo Exeter

7/12/2025

Thank you so much for your kind words! We are so happy to hear that Will was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Resposta da Vertu Motors - Volvo Exeter

7/12/2025

Thank you so much for your kind words! We are so happy to hear that Will was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Resposta da Vertu Motors - Volvo Exeter

2/12/2025

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Resposta da Vertu Motors - Volvo Exeter

22/11/2025

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Resposta da Vertu Motors - Volvo Exeter

20/11/2025

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.