Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

As a regular customer I finally decided to leave a review. It's my go to place to order face/eye/hair care. I appreciate variety of products and good price for what your getting (UK drugstore cosmetic... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I'm completely hooked on Vesa Beauty! The variety of their beauty and food items is incredible, with everything being premium, natural, and selected with care. Each shopping trip is a chance to find n... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bardzo szybka wysyłka. Nawet się nie spodziewałam, że tak szybko zostanie dostarczona. Produkty super i w fajnych cenach. No i to na czym mi najbardziej zależy to dostępność polskich marek, dzięki cze... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Have been buying beauty products from VESA from 2019. Very reliable, trustworthy company. Never had any problems with delivery or product. Love their polish company choices as they have few of my... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cosméticos
  2. Loja de cosmética
  3. Loja de comida saudável
  4. Loja de vitaminas e suplementos

Escrito pela empresa

VESA is an online Wellbeing & Health Store that offers more than 3,000 natural products with transparent & safe compositions. We have been dedicated to providing hand-picked selection of health, beauty & wellness brands, at best possible value. Our mission is to make health & wellbeing products accessible to everyone, as well as to promote the idea of conscious shopping. VESA CARES for... THE PLANET! In order not to contribute to pollution of the planet, our goal from the start has been to recycle ourselves! We reuse as much paper boxes as possible and packaging fillers are made out of starch which is 100% biodegradable and can be disintegrated under running water. We opted for paper packaging tape which works just as well as regular tape, yet is more friendly to the planet. VESA CARES for... ANIMALS! We try to include as many vegan & cruelty free certified products as possible! This is one of the main criteria we follow when selecting brands to join our portfolio. Just filter by a cruelty free tag & shop the products within the category. VESA CARES for... YOU! YOU are the most important to us! VESA is the place where you can shop safely. Shopping at VESA is quick, easy, and very pleasant! All thanks to a simple and intuitive website, properly selected categories, and an exceptional customer service. Our customer service is always happy to advise.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

570 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

All 3 products very gentle for my face&…

All 3 products very gentle for my face& natural and works brilliantly highly recommended 👌

26 de fevereiro de 2025
Opinião espontânea
logótipo da VESA

Resposta da VESA

Hi Justyna! 😊

Thank you for your kind words! We're thrilled to hear that the products are gentle, natural and work brilliantly for your skin. Highly appreciated! 💚

VESA team 😊

Classificada 5 em 5 estrelas

Highly recommend …

I've been ordering from Vesa for around 2 years. Delivery is always fast, nothing ever was broken. Their product are natural and healthy. Highly recommend.

21 de fevereiro de 2025
Opinião espontânea
logótipo da VESA

Resposta da VESA

Hi Paulina! 😊
Thank you so much for your kind words and for being with us for the past two years! 💚 We're thrilled to hear that you've been happy with our products and service.
Your support means a lot to us!

VESA team 😊

Classificada 1 em 5 estrelas

After 14 days of use as recommended by…

After 14 days of use as recommended by the manufacturer, the packaging is empty and it clearly states on the website that it will last for 25 days! so I think it's pure fraud for this money. When I received the package, it wasn't even half full, which surprised me, but I decided to wait and see how long it would last. fraud !

7 de fevereiro de 2025
Opinião espontânea
logótipo da VESA

Resposta da VESA

Hi! 😊
Thank you for sharing your experience. As a retailer, we offer products from various brands and rely on the manufacturers’ specifications. If you believe there is an issue with a specific product, please feel free to contact our customer service team—we’ll be happy to assist and clarify the situation. Each manufacturer usually specifies the recommended daily dosage to ensure the product lasts the stated duration. It's possible that the product was used at a higher dose, which could explain the shorter usage time.

It looks like your review is about a specific product rather than our store, but without knowing which product you are referring to and receiving a direct message from you, we are unable to investigate the issue. If you could reach out to us, we’d be more than happy to help!😊

Classificada 5 em 5 estrelas

My order arrived fast

My order arrived fast! will order again!

20 de janeiro de 2025
logótipo da VESA

Resposta da VESA

Hi!
Thank you for your kind words! 💚 We're so happy to hear you're satisfied!

VESA team 😊

Classificada 5 em 5 estrelas

Everything is great

Everything is great

18 de dezembro de 2024
logótipo da VESA

Resposta da VESA

Hi Anna 💚
Thank you so much for your kind words! 😊 We're thrilled to hear that you enjoyed shopping with us. Your support means a lot to us!

VESA team 😊

Classificada 5 em 5 estrelas

Thank you

I have ordered twice now and love it ! Good selection, quick delivery, always very well packed. Will be ordering again

23 de dezembro de 2024
Opinião espontânea
logótipo da VESA

Resposta da VESA

Hi Ania 😊

Thank you for your lovely feedback! We're so happy to hear you're enjoying our selection and that your experience with delivery and packaging has been positive. Your kind words make our day – thank you for choosing us! 💚

Warm regards,
VESA team 💚

Classificada 5 em 5 estrelas

It's my second order with Vesa

It's my second order with Vesa. Can happily say they are good had no issue
Delivered on time, products as described.
Can't find anything negative to say.

18 de dezembro de 2024
logótipo da VESA

Resposta da VESA

Dear Anna,

Thank you for your lovely review and for choosing Vesa again for your shopping needs! We’re thrilled to hear that both your orders arrived on time and met your expectations.

Your satisfaction is our priority, and it’s wonderful to know we’ve been able to deliver a positive experience for you.

We look forward to serving you again in the future!

Warm regards,
VESA team 💚

Classificada 5 em 5 estrelas

Great moisturiser so glad it find it stocked after Lucky tkmaxx purchase.. , after

Originally purchased at tkmaxx, absolutely brilliant for ageing fragile skin. Searched round and found this company, who actual had the miya wonderbalm moisturiser with coconut oil in stock. Ordered 4 just before Christmas, given a discount code and delivered 27th December first thing.
Communication and delivery notification were excellent. If they continue to carry the stock will be back for more!!!

18 de dezembro de 2024
logótipo da VESA

Resposta da VESA

Hi! :)

Thank you so much for your kind words and for taking the time to leave such a positive review! We’re delighted to hear that you love the Miya Wonderbalm and that you had a great experience ordering with us.

It’s fantastic to know that our communication and delivery met your expectations, especially during the busy holiday season. We aim to provide a seamless shopping experience, and your feedback means a lot to us.

We’re so happy to be your go-to for this product, and we look forward to welcoming you back soon for more. If you ever need assistance or have any questions, feel free to reach out.

Warm regards,
VESA team 💚

Classificada 1 em 5 estrelas

I have been ordering from them for…

I have been ordering from them for years, but this is the first time I have encountered an unprofessional approach. Firstly, the choice of courier Evri, which probably has the worst reviews, zero solution to problems despite the fact that I wrote to them. I had to write to Evri myself what was happening with my parcel. Also my order was packed with another brand carton - used one! And inside the packaging everything was opened and looks like shit. This was my next and last order. A total failure.

29 de dezembro de 2024
Opinião espontânea
logótipo da VESA

Resposta da VESA

Dear Paulina,

Thank you for your feedback. We’re sorry to hear about your recent experience. We reported the issue with your delivery to Evri as soon as we were notified. Unfortunately, delays during the holiday season are common due to the high volume of parcels, and this is something outside of our control.
Please also note that our Customer Support team was on a holiday break. We appreciate your patience during this time. Regarding the packaging, our warehouse always strives to ensure that all orders are securely packed. If you encounter any issues with packaging or products, we kindly ask that you reach out to us with photos or details of any damage so that we can address it promptly. We appreciate your patience and feedback.
We hope to have the chance to restore your confidence in our service.

Best regards,
VESA Team 💚

Classificada 4 em 5 estrelas

I recently had a great experience with…

I recently had a great experience with VESA on vesa.co.uk. The delivery was quick, and the products, including my favourite pomegranate juice, arrived well-packed. The variety available is impressive, and the gift with my order was a delightful surprise. Although some products are on the pricier side, the quality justifies it, and the eco-friendly packaging is a nice touch. Overall, I highly recommend VESA for their quality products and excellent service.

21 de novembro de 2024
Opinião espontânea
logótipo da VESA

Resposta da VESA

Hi Cindee,

Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you had a great experience shopping with us and that your favorite pomegranate juice arrived quickly and well-packed. Your recommendation means a lot to us and we can’t wait to serve you again soon!

Warm regards
VESA Team 💚

Classificada 5 em 5 estrelas

Amazing products

Have ordered few times from Vesa beauty,and my orders are always very fast shipped, well packaged, and the quality is amazing.
My favourites are Honeys from Pasieki Sadowskich, just love all of them.

25 de novembro de 2024
Opinião espontânea
logótipo da VESA

Resposta da VESA

Hi Carol 💚

Thank you very much for your kind words! 😊 We are delighted that you have had such a positive experience with VESA. It's great to know that you appreciate our services

We are especially glad that you love the honeys from Sadowski Bee Gardens - they are indeed many people's favourites!

VESA team 😊

Classificada 5 em 5 estrelas

Amazing shop

Amazing shop, plenty of great stuff and fast delivery 👏🏻

17 de setembro de 2024
logótipo da VESA

Resposta da VESA

Hi Luiza 💚
Thank you so much for your kind words! 😊 We're thrilled to hear that you enjoyed shopping with us and that our product selection and fast delivery made a great impression. Your support means a lot to us!

VESA team 😊

Classificada 1 em 5 estrelas

I have ordered few products from vesa…

I have ordered few products from vesa beauty. Everything was fine, parcel came to me very quickly but what I've seen at the bottom of the box was disgusting! There was an used chewing gum stuck on the package. Absolutely unacceptable.
As an apology they offered me 10% discount for the next shopping but I will never buy anything from this company ever again!

17 de outubro de 2024
Opinião espontânea
logótipo da VESA

Resposta da VESA

Dear Natalia,

Thank you for taking the time to leave your feedback. We are truly sorry for the unpleasant experience you encountered and assure you once again that this does not align with the quality standards we strive for at VESA. We understand how unacceptable and disappointing it must have been.

We have thoroughly addressed this with our warehouse to ensure such oversights are prevented going forward. This incident does not reflect the level of care we strive to provide for each and every customer.

Thank you again for sharing your experience and we sincerely hope to have the opportunity to regain your trust in the future 💚

Warm regards
VESA team 😊

Classificada 5 em 5 estrelas

Bardzo dobry servis

Bardzo dobry servis . Polecam +++++

16 de outubro de 2024
Opinião espontânea
logótipo da VESA

Resposta da VESA

Hej Edyta! Bardzo dziękujemy za Twoją opinię 💚
Miło nam, że jesteś zadowolona z zakupów u nas!

VESA team 😊

Classificada 5 em 5 estrelas

Great service

Great service

17 de setembro de 2024
logótipo da VESA

Resposta da VESA

Hi Katarzyna 💚 Thank you for your positive feedback! 💚
We are delighted to hear that you have had a great experience with Vesa.

VESA team 😊

Classificada 5 em 5 estrelas

Dobrej jakości produkty

Dobrej jakości produkty, dobrze zapakowane i do tego przesyłka niespodziewanie szybka! Trzy dni i była już u mnie! Zdecydowanie polecam i napewno wrócę.

21 de agosto de 2024
Opinião espontânea
logótipo da VESA

Resposta da VESA

Hej Agata 💚 Dziękujemy za pozytywną opinię!
Cieszymy się, że doceniasz jakość produktów, solidne pakowanie i szybką przesyłkę. Miło słyszeć, że wszystko spełniło Twoje oczekiwania! 💚

VESA team 😊

Classificada 5 em 5 estrelas

The best company …

That’s the best company where I can find all my favourite cosmetic brands in great price, great variety and fantastic value for money. Highly recommended, always fast delivery and parcel well packed.

5 de agosto de 2024
Opinião espontânea
logótipo da VESA

Resposta da VESA

Hi Ania 💚 Thank you for your positive feedback! 💚
We are delighted to hear that you have had a great experience with Vesa. Customer satisfaction is our top priority, and we look forward to serving you again in the future.

VESA team 😊

Classificada 2 em 5 estrelas

Products not consistent with the photos on the website

Very fast delivery, carefully packed so that nothing would break. Unfortunately, however the products that I ordered with a Polish label arrived in an English translation. I was most interested in the Polish labels, which are funny, because the soap inside is quite ordinary. It was supposed to be a gift, but because of the translation into English, they lost their purpose. I think that if the website shows a product with a Polish label that I ordered, then that should be delivered

14 de agosto de 2024
Opinião espontânea
logótipo da VESA

Resposta da VESA

Dear Kamila,
Thank you for your feedback, and we appreciate that you noticed our fast delivery and careful packaging. We’re sorry to hear that the labels on the products you received were in English rather than Polish, as you expected.
We would like to explain that the manufacturer sends us products in various packaging and unfortunately, we did not receive images with the English labels. We have added a note on our website stating that the label may differ from the one shown in the picture to avoid similar issues in the future.

VESA team 😊

Classificada 5 em 5 estrelas

Highly recommend

Very fast delivery. everything came packed very safely. I highly recommend products from this site.

23 de julho de 2024
logótipo da VESA

Resposta da VESA

Hi Marta! Thank you for your feedback! 💚

VESA team 😊

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