Vesweeties Opiniões 

286
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

A fabulous way of choosing a pick and mix collection of sweets specific to your preferences. And of course they are all vegan. I ordered a bag for my husband and now everyone in the family is wanting... Ver mais

Classificada 5 em 5 estrelas

I've ordered from vesweeties every Christmas for the past 5 years or so, plus some extra birthday orders throughout the years. The sweets are always great, well packaged and arrived in time.

Classificada 5 em 5 estrelas

Another bag of guilt free happiness. All the big sweets had fought their way to the top this time, very pleasing to see :o)

Classificada 5 em 5 estrelas

Bought some mini & normal size vegan marshmallows (the former being for my daughter's hot chocolates). Quite difficult to obtain veggie mallows at the moment, yet these were delivered quickly and sol... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Confeitaria

Escrito pela empresa

The sweetest sweets around! Vegan pick and mix sweets, vegan chocolate, vegan fudge and more sweet stuff! All in eco friendly packaging and one tree planted per order. Come find your favourite vegan sweets all in one place!.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

286 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,8

Todas as opiniões

(286)

39 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Terrible Customer Service (shame, products were great)

I've used this company for years now and always been blown away by how awesome both they & their products are.
That changed this weekend though, after they sent me an email offering me 25% off. I placed an order but no discount was applied.
I emailed to query this & the response was "I don't believe we have any links for 25% off. Where did you find this offer/link?"
I sent them a copy of the email from that day, then 2 days later a response saying I'd apparently already used it (although they couldn't tell me when.....).
The last time I placed an order was several months ago, so I used the link in good faith.
I wouldn't have minded if it had been an apologetic email, but to accuse me of making it up & then refusing to honour it or at least offering something?
I never did get told when I'd used the offer (I did ask). For clarity. this is what the original email said: "Hey, we haven't seen you in a while. That's why we're giving you a special offer to use on your next purchase.

SPECIAL OFFER

25% off 7 products

Use code: HEYAGAIN at checkout, or click the link below to automatically apply the discount to your order. One use per customer".

My last order was in September, so I still don't know when I managed to use it!

23 de novembro de 2025
Opinião espontânea
logótipo da Vesweeties

Resposta da Vesweeties

Thank you for editting the review and removing some of the false information. I will not re edit our response much below as theres nothing we can do to help you further or nothing we can correct.

We are human and don't always get everything right but I am happy with how we dealt with your enquiry; Im sorry you feel this way but the email states the offer is valid once per customer (you can see this on the email you got sent) the email is automated so sometimes isn't clever and doesnt always know who's used what, apologies there. It also states 7 products and the offer terms are specific to them 7 products only.

Nobody has accused you of making it up- that is still a false statement. Feel free to upload the email response with your review.

We informed you why its not eligible, you did not challenge this and our system confirms you used it previously on another order. If you wanted further assistance we could have supplied. We are sorry for the inconvenience but we are very fair as a small family business and the offer terms apply.

Your unedited previous review contained false statements and the context is very unfair, for example: "there is no such code where did you get it"

Amy who replied to your email actually said "Hi, I don't believe we have any links for 25% off. Where did you find this offer/link? Thanks "

She was making sure it wasn't a scam or a error. There was no active codes the code you got is automated and this is why Amy did not see it, the code is one use per customer and you used it previously. Please edit your review to remove the false statements.

Im sorry for this expierence but we have done nothing wrong and theres nothing further we can help you with.

Classificada 5 em 5 estrelas

I buy there awesome face cream

I buy there face cream. It’s the best one I have ever used. Waterless and doesn’t break me out. (It’s non comodegenic) My daughters use it too and it smells nice but not overpowering. It’s awesome stuff and I’m a repeat customer

7 de novembro de 2025
logótipo da Vesweeties

Resposta da Vesweeties

Thanks so much!

Classificada 5 em 5 estrelas

Vegan and GF! So good!

Had a great experience ordering from Vesweeties! Amazing Gluten Free selection and I was kindly notified when sweets weren't Gluten Free so the order could be amended. Lovely gift for my partner and lots of tasty treats to pick from. Thank you!

3 de novembro de 2025
logótipo da Vesweeties

Resposta da Vesweeties

Thank you hemali 🥰🥰

Classificada 3 em 5 estrelas

Disappointing

Most things are out of stock and they don't send some items you order. It's a shame as I've purchased from them a few times now.

7 de novembro de 2025
Opinião espontânea
logótipo da Vesweeties

Resposta da Vesweeties

So sorry we have struggled with stock for months and months and sometimes we calculate stock wrong and ship orders with only the available stock.

Classificada 5 em 5 estrelas

Amazing sweets

Amazing sweets, fast delivery. Will order again

27 de outubro de 2025
logótipo da Vesweeties

Resposta da Vesweeties

Thanks so much annie

Classificada 5 em 5 estrelas

The best sweets in town

These are the best sweets (vegan or not) I've ever had. They have a great selection, and they're always promptly dispatched and delivered. I can't get enough of them!

4 de setembro de 2025
logótipo da Vesweeties

Resposta da Vesweeties

Thank you! They are the best aren't they! I cant stop eating them myself ahah

Classificada 5 em 5 estrelas

Great service

Great service, I ordered 2 bags of mixed and 1 where I made the choice. Excellent selection in the mixed and all bags delivered securely and in the time stated

27 de agosto de 2025
logótipo da Vesweeties

Resposta da Vesweeties

Thank you!

Classificada 5 em 5 estrelas

Just great!

We’ve been ordering from this company for quite a few years now, plus got sweets for our wedding from them. Never had any issues and they were super helpful with sorting it all out for the wedding for us too 🥰! We prefer their sweets over “regular” ones any day, and the prices are fair as well! Thank youuu 💛

6 de janeiro de 2025
logótipo da Vesweeties

Resposta da Vesweeties

Thanks so much!! We hope the wedding was magical and we appreciate the orders

Classificada 5 em 5 estrelas

Amazing sweets

Amazing sweets, brilliant varieties and really reasonably priced, they’re now a staple for all gifts/occasions 😁

6 de janeiro de 2025
logótipo da Vesweeties

Resposta da Vesweeties

Thanks 🥰🥰

Classificada 5 em 5 estrelas

Really good sweets

Excellent website for sweet and chocolate lovers. Great selection on the fudge as well. I always buy from them, love the product as well as being vegan and planting a tree for every order.

6 de agosto de 2025
logótipo da Vesweeties

Resposta da Vesweeties

Thank you so much!

Classificada 5 em 5 estrelas

5 star experience all round!!!!

Ordered from VeSweeties as a vegan with a vegan family- never tasted sweets nice that these!! I chose a pick and mix bag and as someone living in the UK, the delivery times were unexpectedly good! Within a few days I received my package. 100% in support of this business, as well, I love the designs and the environmentally friendly packaging. Couldn’t recommend this business more 💗

5 de julho de 2025
Opinião espontânea
logótipo da Vesweeties

Resposta da Vesweeties

Thanks chloe! This review is lovely 😍

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