Shipping has been atrocious this year! I have made 3 orders and all have taken an extra week to arrive. One item showed up damaged. It has taken over a week of dealing with customer service for it to... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Shipping has been atrocious this year! I have made 3 orders and all have taken an extra week to arrive. One item showed up damaged. It has taken over a week of dealing with customer service for it to... Ver mais
A empresa respondeu
Service fiable et très rapide ; l’égal d’Amazon mais avec une sécurité accrue où on ne laisse pas un colis traîner sur le devant d’une porte …
I’ve bought at least 20 items from VEVOR over the past few years and have always been very happy with the quality of their products, the speed of their delivery and the price point of their products.... Ver mais
I am very happy to have found Vevor for silkscreen printing supplies. I purchased metal frame mesh screens and a press. The products are great and the prices too. Shipping, insurance and delivery was... Ver mais
VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
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If you want to return something Goodluck no customer service just chat on computer they don't take refunds even though it's advertise on there site and they just credit 1/4 of what you paid beware st all cost better to buy threw amazon so you can return easily terrible customer service
Good selection of items on the site. Delivery is usually quite quick. Most items are of quality.
Products are great only problem was with shipping damage that took two weeks to fix
Ordered Thursday am, got delivered the next day. Great service.
Items are as good as expected.
Always speedy delivery and good quality and reasonable prices
UPDATE : after writing my original review, the company refunded my product. There is not a real person or phone number, their customer service is email only.. I don't think that you should have to write a negative review (I did this after the 6th email telling me they appreciate my patience while they work on my request) to get your issue resolved. If it states "free returns" on the website.. don't make people jump through hoops to do so.
Original review:
I ordered 2 railings to be installed. Size says fits 1-3 steps. One was too long and went too far into the room. I ordered the correct size and then asked for a return label. Vevor keeps saying they are trying to resolve the issue. DO NOT BUY fro this company.. It says free returns but they won't tell you or accept the returns. I've had 5 emails..they still say they are trying to resolve the issue.. Total BS
WARNING: Do NOT order from Vevor if you expect any accountability when things go wrong. My $160 order arrived in pieces — completely destroyed by shipping and 100% unusable. I provided photos and asked for a replacement. Instead of making it right, they slow-walked their responses and opened with a $48 offer. After exhausting back-and-forth, they've grudgingly increased it to $96 — still only half of what I paid for something I never got to use. This is not a company that stands behind its products. Avoid.

Resposta da VEVOR
Impressed with the product. Instructions are not good. The drive spindle moves and you have to push them flush with the end of the tubes.
Excellent products at a fair price, with fast delivery. Hard to beat that combo.
Very pleased with my purchase. The weather station is much better than the one I had before. The only issue is the attachment for the solar panel is damaged and will not stay in the position I need it to be
All products as advertised and delivered in a timely fashion. Product support is second to none.
Arrived fast. The actual impact wrench is great value for money. Works as expected and has a bit of punch!
Satisfied overall.
There was no 4.5 so 4 is what I give. With one exception, everything I've ordered, was heavier and better built than I was expecting. Doing the job without you wondering if it would last till the end. The packaging, though well done, can barely survive the shipping. The exception? Their cutting plotters are extremely light weight compared to commercial units. Fine for occasional hobby use but wouldn't survive long in a sign shop.
Good service overall. Although the problem wasn't solved instantly, they handled it professionally and made things right in the end
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