V.GAN Opiniões 

200
•
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’m absolutely delighted with my experience! The two pairs of boots I received were of fantastic quality. Both pairs arrived impeccably packaged, with great attention to detail. It’s wonderful to f... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic sandals - glad I managed to get these while I still could! I now have three pairs in different colours and want the silver ones, too! Excellent quality, comfortable, fast delivery. All you c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I contacted via instagram as was having an issue with my lovely boots I bought in March. I was absolutely blown away with the customer service and received my new boots in a few days. Thank you so muc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

High quality product! My new shoes and new belt look even better in-person. Very comfortable boots! Very fast delivery time, too, especially considering that these came from overseas. The “V.GAN” logo... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de calçado
  2. também em
  3. Loja de moda feminina
  4. Loja de roupa
  5. Loja de roupa desportiva
  6. Loja de roupas desportivas

Escrito pela empresa

We began our mission in 2018 with a passion to provide fashion forward animal friendly shoes and boots to the world. V.GAN is now one of the most beloved multi-category lifestyle brands in the vegan community. Our entire range of products are "unconditionally vegan" and workers in our vegan approved factories are protected by employment and safety laws. We are an animal and human friendly company. You do not need to be a vegan to enjoy our PETA approved vegan offerings. In fact, the majority of our customers are simply trying their best to live a cruelty-free lifestyle. You can be certain that anything you add to your wardrobe, home, or beauty regimen is in fact vegan.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

200 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(200)

186 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Liked the product just too small in…

Liked the product just too small in size, and fast delivery, good correspondence.
But little disappointed as wouldn’t honour the 20% code I initially used but have had to send the boots back as too small..and was keen to order the bigger size if I could use the code again.

7 de novembro de 2025
Opinião espontânea
logótipo da V.GAN

Resposta da V.GAN

Hi, I'll sort this for you. Can you email help@vgan-life.com and use ref DH HELP.

Classificada 5 em 5 estrelas

V.GAN Wheat 2 Brogue boots

V.GAN are great to deal with, love the products and ethos for sustainability, even down to the recyclable packaging. They have some of the best looking none animal leather boots around. Very comfortable and great style. A very reliable company with great customer service. If you are looking for cruelty free footwear I can not recommend them enough.

3 de novembro de 2025
Opinião espontânea
logótipo da V.GAN

Resposta da V.GAN

Thank you very much Adrian for the kind review.

Classificada 5 em 5 estrelas

Really lovely shoes

Lovely shoes, super comfortable and so soft. Order and delivery exceptionally efficient. Shoe boxes have a little handle so have repurposed the box. Will definitely be back to order more!

20 de outubro de 2025
Opinião espontânea
logótipo da V.GAN

Resposta da V.GAN

Thank you for a lovely review Sarah.

Classificada 5 em 5 estrelas

Quick delivery

My order was received quickly and the sandals were a perfect fit and exceeded my expectations. I've returned one pair, so do not know how efficient the returns work.

30 de setembro de 2025
Opinião espontânea
logótipo da V.GAN

Resposta da V.GAN

Thank you Sharon. Your returns experience will be a good one!

Classificada 1 em 5 estrelas

I purchased some size 5 sandals

I purchased some size 5 sandals, I’m always a size 5. These were too small and my toes were off the end of the foot pad.

£2.99 for delivery and £2.70 to return even though I’d have kept them if they were the correct size! So I’ve lost money because of their poor sizing.

11 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I bought their plum footed birkenstock…

I bought their plum footbed birkenstock style sandals. Within 20 mins of wear I developed painful blisters. I emailed the company and they said I could send them back for inspection but unless it is due to a manufacturing default they will be returned to me. The reviews on their website are curated. AVOID.

21 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Poor customer service! Do not use

I received my boots but they were really small, I am normally a size 5 but I couldn’t even get my feet in to them.
I returned them at my own expense via Royal Mail and I have proof of postage and delivery, tracking says they received my item over a week ago. They are claiming they never received it and won’t refund me. I have had to raise a claim through PayPal.

19 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Look good poor quality

The shoes look great but started to fall apart, cheap glue being used, the most annoying thing though is their website will not allow me to post a bad review of the shoes, have tried twice and it will not appear on the website. Do not use!

7 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Shoes fell apart within two months

Shoes fell apart within two months. Nice looking shoes but the leather separated from the sole (and laces tore) very quickly. Hardly more sustainable than real leather if the build quality is so poor.

9 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Poor Quality

They look great out of the box, but after a month are falling apart. Very poor quality, especially for the price.

1 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great buying experience

Great buying experience - customer, service was good and my shoes were packed securely and safely. Fast delivery too. The shoes are brilliant - I liked them so much I bought a second pair. Highly recommend and will be purchasing from this company again.

18 de dezembro de 2023
Opinião espontânea
logótipo da V.GAN

Resposta da V.GAN

Thank you Arthur for the kind review

Classificada 5 em 5 estrelas

Great products & responsive customer service

I've bought quite a few pairs of shoes from here now, and I'm impressed with the quality of them. I absolutely love my brown cress ankle boots - they have quickly become my favourite pair of shoes. I use their brogues for work, too. The vegan shampoo that I could select to come free with the order seems good quality.

I had a problem when I ordered their gun metal black belt and they delivered the wrong item. Clearly this was not ideal, so I emailed their customer support and they responded rapidly to pay for a return and provided a full refund, with many apologies for their warehouse stock tracking error. They didn't have a replacement so I bought a belt from somewhere else. This situation could have been quite frustrating, but their support team dealt with quickly and easily so it worked out fine.

The quality of their vegan products is so good and the customer service responsive enough that I'm happy to rate them 5 stars and shop with them again in the future.

1 de março de 2024
Opinião espontânea

A Experiência Trustpilot

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