I’m absolutely delighted with my experience! The two pairs of boots I received were of fantastic quality. Both pairs arrived impeccably packaged, with great attention to detail. It’s wonderful to f... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Fantastic sandals - glad I managed to get these while I still could! I now have three pairs in different colours and want the silver ones, too! Excellent quality, comfortable, fast delivery. All you c... Ver mais
I contacted via instagram as was having an issue with my lovely boots I bought in March. I was absolutely blown away with the customer service and received my new boots in a few days. Thank you so muc... Ver mais
A empresa respondeu
High quality product! My new shoes and new belt look even better in-person. Very comfortable boots! Very fast delivery time, too, especially considering that these came from overseas. The “V.GAN” logo... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de calçado
- também em
- Loja de moda feminina
- Loja de roupa
- Loja de roupa desportiva
- Loja de roupas desportivas
Escrito pela empresa
We began our mission in 2018 with a passion to provide fashion forward animal friendly shoes and boots to the world. V.GAN is now one of the most beloved multi-category lifestyle brands in the vegan community. Our entire range of products are "unconditionally vegan" and workers in our vegan approved factories are protected by employment and safety laws. We are an animal and human friendly company. You do not need to be a vegan to enjoy our PETA approved vegan offerings. In fact, the majority of our customers are simply trying their best to live a cruelty-free lifestyle. You can be certain that anything you add to your wardrobe, home, or beauty regimen is in fact vegan.
Informações de contacto
Reino Unido
- help@vgan-life.com
- vgan-life.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Beautiful and elegant
These are the most comfortable and beautiful shoes I’ve had for a long time, and I’m getting so many compliments too. They truly surpassed expectations.

Resposta da V.GAN
V.GAN don't take accountability for faulty products.
Bought two pairs of sandals that cost €104 recently. The total price came to €149 which means it cost €45 to post them to Ireland. The ankle strap on one pair of the sandals (Dragon Espadrillles) was so short it wouldn’t go around my ankle let alone tie. I'm a normal weight with slim ankles. Another reviewer online had commented on this same problem with these sandals. I need to return them but Sharmane, Customer Service Manager with V.GAN, is refusing to pay the postage saying it isn’t a faulty product when it obviously is. They expect me to pay even more than the €45 postage already paid to send them back!!! The law is against them. With this diabolical customer service attitude they don’t deserve repeat business. Furthermore, I was invited to leave a review by email on these sandals and when I submitted it, it didn’t go live on their website which means they only allow reviews they want on their site. That speaks volumes! Their products should speak for themselves instead of them trying to control the narrative.
Very easy to deal with
Very easy to deal with, goods as described and fast delivery.
Very happy!
Great customer service, easy return and no quibble refund when I originally ordered the wrong size shoes. Great product!

Resposta da V.GAN
Good fit
Good fit, quality craftsmanship, looks nice. Eco friendly! These are the only dress shoes, boots & belts I wear.

Resposta da V.GAN
Quick delivery and a beautiful sandal
Quick delivery and a beautiful sandal, great to find vegan sandals & have a good choice

Resposta da V.GAN
Great quality
Great quality, stylish and comfortable. It is not easy to find non leather good looking and well made shoes. Very happy with this brand!

Resposta da V.GAN
Bought the shoes for my husband
Bought the shoes for my husband, they appear to be very well made and great quality

Resposta da V.GAN
Excellent product and experience
The initial quality of the shoes is excellent. They are comfortable and look/feel amazingly like leather. Time in transit from UK to US was less than expected. Overall terrific value and experience.

Resposta da V.GAN
Great product
Great product, as usual, delivered on time - what more can you ask for?

Resposta da V.GAN
Customer service was great with my…
Customer service was great with my order arriving within a couple of days. The shoes are great quality and so comfortable to wear - and the size was spot on. Would definitely buy from V.Gan again

Resposta da V.GAN
Good boots with some negatives…
Well designed and constructed Aspar boots. Negative points - material doesn't breathe like leather. Material has a top layer that may peel off if scuffed etc unlike what would happen with reasonable quality leather.

Resposta da V.GAN
Super pleased with my purchase
Super pleased with my purchase, really comfortable and love the ethics of the brand and end product. Highly recommend.

Resposta da V.GAN
Great product and a great cause!
High quality product! My new shoes and new belt look even better in-person. Very comfortable boots! Very fast delivery time, too, especially considering that these came from overseas. The “V.GAN” logo on the boot sole is subtle, but it does make me feel good throughout the day knowing that I am supporting a company that is trying to help save animal lives.

Resposta da V.GAN
Great service but best of all a…
Great service but best of all a wonderful shop offering classy Vegan shoes.

Resposta da V.GAN
Very well made product
Very well made product, high quality, reasonable price, fast shipping UK->DE. Fantastic, 5/5 would buy again. Also the size description (thankfully) was accurate

Resposta da V.GAN
Comfort, style, and quick delivery
Love these shoes! Very comfortable and seem so well made, plus love the interior design with the colors and patterns. Plus they arrived much quicker than expected. I ordered them from the U.S. on a Thursday and got them by the middle of the following week. Looking forward to ordering another pair from them.

Resposta da V.GAN
Great boots
Great boots - excellent quality for the price.
Go vegan, go v.gan!

Resposta da V.GAN
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







