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Vibram Opiniões 710

TrustScore: 4 em 5

3,8

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

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Classificada 5 em 5 estrelas

Dalla lettura delle istruzioni temevo che l'adattamento a questo tipo particolare di calzature sarebbe stato piuttosto lento e difficoltoso.........invece le ho indossate da subito senza difficoltà ed... Ver mais

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Classificada 1 em 5 estrelas

There support sucks. I had placed a order and requested update of delivery address 5 min of placing order. I was confirmed that they will communicate to warehouse to route the order. Yet they shipped... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Schuhe sind super, evtl wäre eine grösse kleiner besser gewesen. einfach zu bestellen, gut, dass ich nicht extra zoll zahlen musste sondern schon im lieferpreis inklusive war:)) ich fände es gut, wenn... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de calçado

Escrito pela empresa

Vibram is the world leader in the development and manufacturing of high-performance rubber soles for outdoor and leisure activities, workwear, fashion, orthopaedics and correction. For over 80 years, the yellow octagon that symbolises Vibram has been synonymous worldwide with quality, performance, safety and innovation in the footwear industry. With its international headquarters in Albizzate (Varese), Italy, Vibram produces more than 40 million soles every year, dedicates over one million kilometres to testing, is present in 120 countries and has manufacturing, research and representation bases in the USA, China, Japan, Brazil and Italy. Vibram FiveFingers was born from the desire to rediscover contact with our natural environment, returning to the essence of the human foot and becoming one with our surroundings. When you wear Vibram FiveFingers, you facilitate a deeper connection between your body and the natural environment.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

710 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I loveeeee these

I loveeeee these! I’ve always hated wearing shoes, so these are perfect for me. I feel very grounded and comfy all day. I was iffy about what size to get because there’s a lot of complains in the reviews… but if you do your research and measure your foot, you should be able to get the right size. I hope these continue to be made!!

9 de março de 2026
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Resposta da Vibram

We're happy to hear that you love the shoes! We appreciate you sharing your sizing experience and hope our shoes continue to suit your needs. Thanks for your positive feedback!

Classificada 5 em 5 estrelas

Super, aber sehr teurer Versand

Tiptop, schnelle Bearbeitung und top Schuhe. Allerdings sind 15 Euro Versand schon recht happig. Besonders für Erstbesteller, die sich ihrer Größe nicht sicher sind, schwierig. Und: Rückversand zahlt Käufer selber (Ausland!).

26 de março de 2026
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Resposta da Vibram

Thank you for sharing your experience, Natalia.

Classificada 4 em 5 estrelas

My order came quickly and in great shape.

My order came quickly and in great shape. I ordered two pair for me which are good except the laces are way too short making it difficult to get on. My husband's pair were much smaller than size 43 usually are so we are going to exchange them.

25 de março de 2026
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Resposta da Vibram

We appreciate your order and feedback. We're sorry to hear the laces are short for you and your husband's pair didn't fit. Please reach out to Customer Service should you need any assistance with the exchange process: inquiry@vibram.com

Classificada 1 em 5 estrelas

Venditore inaffidabile

Ho Acquisiamo le scarpe direttamente dal sito , la taglia era troppo stretta , ho richiesto un cambio non mi hanno mai risposto.
Vergognoso

25 de março de 2026
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Resposta da Vibram

Grazie per averci contattato, Massimiliano. Il customer care dovrebbe averla contattata tramite il ticket da lei aperto.
Per aiutarci a gestire le richieste nel modo più rapido ed efficace possibile, suggeriamo sempre di compilare con attenzione tutti i campi dell’Help Center, così da poter prioritizzare correttamente il ticket e fornire un supporto mirato e immediato se necessario.
Al momento il cambio taglia non è previsto: è comunque possibile procedere con il reso secondo le modalità indicate sul nostro sito e ricevere il relativo rimborso.
Restiamo a disposizione per qualsiasi ulteriore necessità.

Classificada 5 em 5 estrelas

Fast shipping

Fast shipping, hopefully great product, haven’t tested yet. Have had fivefingers before and it was just great running and walking experience.

Thanks

25 de março de 2026
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Resposta da Vibram

Thank you for your review Kim, we appreciate it. We can't wait to know your opinion once you tested them.

Classificada 5 em 5 estrelas

Alles super

Alles super! Größe passt, Lieferung ging schnell

24 de março de 2026
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Resposta da Vibram

Thank you for your review, Bianca. We are happy you are satisfied.

Classificada 5 em 5 estrelas

Love It!

These Are So Comfy && Also True To Size! I Can’t Wait For Them To Restock I Need More Colors

24 de março de 2026
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Resposta da Vibram

Thank you so much for the 5‑star review, Kia. We truly appreciate it and we’re happy to know you like our product.

Classificada 1 em 5 estrelas

My sneakers got sent back with no money…

My sneakers got sent back with no money return

23 de março de 2026
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Resposta da Vibram

Hi Leslie, thank you for letting us know. Looks like your return arrived at the warehouse just yesterday. USPS returned it for an insufficient address. We will email you directly to go over next steps and confirm your ship to address. Please check your inbox for our email inquiry@vibram.com

Classificada 1 em 5 estrelas

AWFUL customer service

AWFUL customer service, low quality shoes and sizing chart.

The shoes I ordered was the cny runs:

I ordered a pair of shoes on the 5th of February, and I chose size 43 mens as it said that it would fit a 26.5cm foot.

Shoes arrived within a week and did not remotely fit, I had at least a 1cm gap at the front and back of the shoe. I contacted support on the 9th feb about how I shouldn't have to pay for the return label for shoes that didn't match the size guide and received a label on the 15th Feb, Then a refund on the 5th of march.

But as I am an impatient person I ordered another pair - 40 women's - on the 10th of feb which arrived shortly and felt amazing - super comfy but the fabric started to rip within a few days of walking - note these are running shoes and they broke with simple walking.

I contacted support on the 23rd feb, got a response the next day asking for pictures which I sent on the 25th..... Then silence till the 15th March when I messaged them to demand a response then only got a reply on the 20th when they told me to use the returns portal - The one that charges you £15 - and I can no longer use as they have taken so long to reply that the returns window has closed.

Shoes are super comfy but fall apart easily, customer service is sh*t

24 de março de 2026
Opinião espontânea
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Resposta da Vibram

Thank you for writing to us. We’re truly sorry to hear about your experience and for the inconvenience caused.
Our Customer Care team is actively handling your case and will contact you shortly to arrange the return of the defective product. Rest assured that a full refund will be issued, as expected in cases like this. Thank you for your patience and for giving us the opportunity to resolve this properly.

Classificada 5 em 5 estrelas

The order came a day ahead of schedule

The order came a day ahead of schedule. The Vibrams, size 47, fit perfectly.

23 de março de 2026
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Resposta da Vibram

We're happy to hear that your Vibrams arrived early and fit perfectly. Thank you for your positive feedback; we appreciate it.

Classificada 5 em 5 estrelas

Great Company, Better Shoes

Love Vibram. Have been wearing these shoes FOREVER. Customer service is always great. They are always trying new things and listening to customers. And are always willing to make it right quickly. Best shoes!

9 de março de 2026
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Resposta da Vibram

We appreciate your long-term support and are so glad you've had consistently positive experiences with our customer service and innovative products. Thank you for the wonderful feedback!

Classificada 5 em 5 estrelas

Website was logical and easy to use

Website was logical and easy to use. I have no suggestions to improve as it consumes the correct amount of effort to order my product.

16 de março de 2026
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Resposta da Vibram

We're happy to hear that our website was easy to use and met your needs. Thank you for your positive feedback; we appreciate you taking the time to share.

Classificada 5 em 5 estrelas

The ordering process was easy and…

The ordering process was easy and delivery was within a few days. Happy customer!

19 de março de 2026
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Resposta da Vibram

We're happy to hear that the ordering process was easy and the delivery was quick! Thank you for your positive feedback; we appreciate it.

Classificada 5 em 5 estrelas

I ordered a pair of shoes but initially…

I ordered a pair of shoes but initially received the wrong pair. After sending one email and making a quick phone call, the issue was handled immediately. The return process was straightforward, and I was able to get the correct shoes in the right size—something that actually benefited from speaking with a representative, since I would have ordered the wrong size otherwise.

The replacement arrived quickly, and the shoes feel great and fit perfectly. Overall, a smooth and efficient experience with excellent customer service. Highly recommended.

20 de março de 2026
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Resposta da Vibram

We're glad you enjoyed your experience. We appreciate you sharing how our team quickly resolved the initial issue and ensured you received the correct shoes. It's great to know the representative helped with the sizing and that the replacement arrived quickly. Thanks for the recommendation!

Classificada 5 em 5 estrelas

superbe

Très à l'écoute , et réponds aux mails.

19 de março de 2026
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Resposta da Vibram

Thank you very much for your review, Sonia. We appreciate it.

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