Vibrant Vegan  Opiniões 

607
TrustScore: 3 em 5

3,0

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

We placed the order as we wanted a vegan selection of meals over the Christmas period. We chose Vibrant Vegan because they said they could deliver by 23rd December. Unfortunately we did not get our... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

We were excited to try this out but were disappointed with the taste of the meals. The dishes that are supposed to have no chilli heat, are too hot for my children. The fact that you are supposed to m... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I purchased the "Trial Box 1 (4 meals) - No Spice" hoping to enjoy some tasty vegan food. However, so far, two of its dishes, the Keralan Kokonut Curry and the Rainbow Quinoa & Falafels were quite spi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very easy to use website and ordering process. Good choice of interesting, nutritional, tasty, small batch made meals. Meals arrived well packaged. Long use by dates, you don’t need to eat everythin... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Entrega de refeições
  2. Produção de produtos alimentares
  3. Produtor de alimentos
  4. Fabricante de alimentos congelados
  5. Serviço de entrega de alimentos ao domicílio
  6. Serviço de encomenda de comida online

Escrito pela empresa

We make ludicrously tasty plant-based meals, and deliver them to your door. We've done the hard work, so you don't have to!


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

607 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,0

Todas as opiniões

(607)

1 opinião nos últimos 12 meses

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Classificada 5 em 5 estrelas

Really tasty and good price

Wasn't expecting microwave meals, but I probably (/ definitely) didn't read the description properly! Very tasty and very good portion sizes. I actually liked not having to prepare the meals myself(!) Shame I don't have the freezer space - I need more recipe options for gluten free and vegan but can definitely recommend this company. Price was fair.

18 de fevereiro de 2023
Classificada 4 em 5 estrelas

Excellent customer care

Mr friend loved these meals... after an initial mix up with the address, Ruksana worked really hard to rectify the problem and ensure we were satisfied.
Excellent customer service

6 de setembro de 2022
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Resposta da Vibrant Vegan

Very sorry to hear you had a poor experience with this surprise delivery. I understand the initial delivery was refused by the recipient which is why it wasn't received and that a new delivery should be arriving today.

UPDATE - we understand the second delivery was refused as well. We very much want to help surprise your friend, but please help us by letting them know to expect a delivery.

Classificada 5 em 5 estrelas

Easy & Delicious

Easy to order, easy to cook, delicious and healthy. The Beetiful Bourginon which I wasn’t excited about might have been the best of the lot.

27 de julho de 2022
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Resposta da Vibrant Vegan

Always good to be pleasantly surprised! Thank you for the review!

Classificada 3 em 5 estrelas

I found the meals over-cooked and…

I found the meals over-cooked and stodgy. Not vibrant at all. I am sorry but I will not be buying these meals again. The recipes really need a complete overhaul.

23 de maio de 2022
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Resposta da Vibrant Vegan

Sorry to find you didn't enjoy your meals, but thank you for taking the time to feedback. We take comments on board and look for ways in the future to improve our dishes.

Classificada 5 em 5 estrelas

Vegan Meals

Great customer service, lovely meals, very reasonable prices, - what else is there to say?!

12 de maio de 2022
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Resposta da Vibrant Vegan

The only thing left to say is a big thank you for this review!

Classificada 5 em 5 estrelas

Brilliant meals

Excellent meals I send them to my son who is a vegan and hasn’t had one he doesn’t like yet. Very quick service too and reasonable prizes as there good size portions, and good customer service.

3 de abril de 2022
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Resposta da Vibrant Vegan

We're glad your son is a fan! Thank you for the great review.

Classificada 5 em 5 estrelas

Have bought them Again

Great pre-order service, products not bad at all. In fact, just ordered a second lot. I'll be happier when there is a wider range available.

31 de março de 2022
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Resposta da Vibrant Vegan

Hope you enjoyed your second delivery and thank you for taking the time to review us!

Classificada 5 em 5 estrelas

VIBRANT VEGAN MEALS BRILLIANT STUFF

VIBRANT VEGAN
THEY DO HAVE EXCELLENT QUALITY & SUPERB SERVICE MY DEAR GOOD FRIENDS

SAFE & VEGAN KINGIAN Y+ XXX XQ

IAN L BARRETT ON FACEBOOK BUT I NOT ON FACEBOOK ANYMORE AS ITS RUN BY PEODOPHILE PROTECTOR ZUCKERBĘRG

25 de março de 2022
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Resposta da Vibrant Vegan

Thank you so much for the super review Ian!

Classificada 2 em 5 estrelas

The food is really good

The food is really good. However since January the deliveries have been really unreliable. I order 6 single portions to eat for lunch everyday. Since January most of the things in my order have been out of stock in single portion sizes. I have been sent items I don’t want, and portion sizes that I don’t want on multiple occasions and yet charged the same. 3 double meals is not the same as 6 single meals. The warehouse recently chooses to make up my order with 2 triple meals which is not appropriate for a single person. The customer services people have been very helpful at cancelling my order each week and providing refunds instead. But ultimately I’m left disappointed as I don’t have the convenient lunch I was hoping for. I’ve gone from being a very happy customer with a repeat order to being on the verge of permanently cancelling my order. Hero to zero. What a shame.

11 de março de 2022
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Resposta da Vibrant Vegan

We're very sorry you've had such a poor experience with us. It's not the level of service we aim to provide and we are currently looking into how we can make this better for you. As an alternative, have you seen our sister brand Soulful Food?

Classificada 3 em 5 estrelas

Our first order was quite disappointing…

Our first order was quite disappointing probably will be the last unfortunately.

My mother who lives alone was sent to to double portion meals which he obviously can't consume alone

During the ordering process we particularly look for food that was described as not spicy. She has an intolerance to chilli and chilli related items such as cayenne pepper.
One of the meals was unavailable and they substituted it for something which was described as hot so obviously had to be substituted.

On checking the other meals orders of contain either cayenne pepper or or chilli making every single meal unusable to her.

It's a shame this isn't available as a filter. I wish the business all the best their ethics are absolutely spot-on and there communication was fantastic and that is the only reason why I'm rating them up.

In my mother's case the food was just unsuitable that's not to say that will be the same for everybody.

20 de fevereiro de 2022
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Resposta da Vibrant Vegan

Thank you for taking the time to review us and we're really sorry you had a poor experience with the meals. We do have chilli ratings on our spicier meals on the website but I understand the substitution wasn't ideal. Our customer service team is always on hand if you have specific requests which we will do our best to fulfil.

Classificada 5 em 5 estrelas

Excellent dishes

Excellent dishes, super tasty and great choice! Saved our boring mid week meals - that makes team

2 de fevereiro de 2022
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Resposta da Vibrant Vegan

Glad you enjoyed our meals and that they saved you from some mid-week boredom!

Classificada 5 em 5 estrelas

I bought the multi box for a gift for a friend...

I bought the multi box for a friend as a Christmas gift. She is an incredible mama looking after 3 precious girls and a hardworking hubby. This was the perfect family gift. It meant hubby got lucky with lunch some days and the children on others. Mama got to try them all. The meals were delicious and filling and the packaging is amazing and eco friendly. This was a great gift to buy online.

28 de janeiro de 2022
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Resposta da Vibrant Vegan

So glad your friend and her family enjoyed the meals - what a kind friend you are to gift them!

Classificada 5 em 5 estrelas

Amazing taste for everyone

Amazing taste, amazingly vegan

Just received my first box of 2 person Vibrant Vegan meals.
1. 2 person means 2 person, unlike some 2 person meals that are really 1 big appitite person.
2. So tasty. Had the Malay Satay with noodles. Amazingly tasty with a firey kick.
3. Vegan, so good for the planet.
Can not wait for the other 5 I ordered

19 de janeiro de 2022
Opinião espontânea
logótipo da Vibrant Vegan

Resposta da Vibrant Vegan

Glad you enjoyed your Malay Satay and that there was plenty to go around!

Classificada 4 em 5 estrelas

Pretty happy

Edit: to be clear though, will still absolutely order again and really pleased with the meals themselves! Seoul tofu balls are particularly delicious.

Great selection of interesting meals. Slight mix up with delivery but was given a discount code as an apology so that was good. The food tastes great and is nicely packaged, very easy to prepare. My only complaint is that there are only instructions for 900W microwave which I don't have, so I needed to adjust cooking times which meant some of the meals turned out a bit wet hence loss of one star. Otherwise brill.

10 de janeiro de 2022
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Resposta da Vibrant Vegan

Thanks for taking the time to feedback and sorry the experience wasn't quite up to scratch. It's really helpful feedback for us.

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