Big Thank you to Lewis & Ben for addressing all our unit issues on park, very professional and friendly. They communicated what they had completed in each unit and also what the next steps would be w... Ver mais
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Excellent service from Lewis and Ben who came to our Lodge today to fix a few things. They were both very helpful, very professional and polite. They did an extremely thorough job and we are both deli... Ver mais
We had a few snagging issues with our Victory Riverwood but can't thank Keith Simmonds & his team enough for his commitment to help remedy these issues. Any problems he has gone above & beyond to get... Ver mais
A empresa respondeu
I am so pleased to give Keith an Andy from Victory this review, Keith Simmonds was great with his communications and setting the time frame for repairs to be completed by his maintenance guru Andy !... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fabricante
- também em
- Casa de férias
- Estalagem
Escrito pela empresa
Victory Leisure Homes is a holiday home & lodge manufacturer based in East Yorkshire. Our team of industry experts has developed a range of outstanding holiday homes that are underpinned by the knowledge of experienced craftsmen and cutting-edge technology.
Informações de contacto
Victoria House, HU7 0BZ, Hull, Reino Unido
- 01482 386600
- marketing@victoryleisurehomes.co.uk
- victoryleisurehomes.co.uk
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It was a pleasure to meet Keith and…
It was a pleasure to meet Keith and Andy today. They went above and beyond to sort a couple of issues I had with my Victory lodge. Keith has taken a couple of further questions I had away with him and I am sure he will soon get back to me with the answers.
Keith and Andy were very professional and a credit to victory Leisure homes.

Resposta da Victory Leisure Homes
Paul turned up today and did all the…
Paul turned up today and did all the jobs I needed doing and more thank you so much very professional Paul Whelan your a credit to the company

Resposta da Victory Leisure Homes
I was impressed at how quickly I…
I was impressed at how quickly I received a response to my email. When I phoned last week the lady on the phone was really helpful pointing me in the right direction.

Resposta da Victory Leisure Homes
Water coming in through patio doors
Just had Paul from Victory Leisure here to sort the patio doors. Very polite and pleasant fellow, hopefully resolved the issue, but won't know until it rains.
Highly recommend Paul.

Resposta da Victory Leisure Homes
Great customer service
Victory responded well to us raising some issues with our new lodge and have resolved everything to our satisfaction. There was a few months before they attended to carry out a large job but we’re understanding of the fact it was a two day job that required several replacement parts.
Of note, Paul and Gary who worked on the van over two days ‘in the extreme heat’, their quiet, hard-working, professional approach was very much welcomed and appreciated. They were totally respectful of our lodge, removing or covering outdoor shoes as they stepped in, being polite and ploughed on quietly to get a significantly physical job finished to a high standard in the shortest time….. representing Victory brilliantly. Thank you.

Resposta da Victory Leisure Homes
2 bed residential Lakewood Lodge
I bought my lodge after Christmas and it was delivered to site on the 12th March 2026. There were a few small snags that I reported to my supplier.
Last Saturday Paul & Juris called to my Victory Lakewood lodge to complete the snag list. They were absolute gentleman. No question was a problem and they gave me all the time I needed. All snags were completed without question. One or two things left to do and they promised to be back on site in approximately 6 weeks with the parts. Thank you so much Paul & Juris.

Resposta da Victory Leisure Homes
Joanne Buchanan was extremely helpful…
Joanne Buchanan was extremely helpful and provided me with all of the information I required.

Resposta da Victory Leisure Homes
Bought a new victory this year & there…
Bought a new Victory Harraway this year & there were a few small problems.
Juris & Paul called this morning, nothing was too much trouble for them, pure gentlemen & cleaned up the mess when they finished.
Absolutely delighted with the service 😊

Resposta da Victory Leisure Homes
Has some problems with a door and some…
Has some problems with a door and some drawers, Ben from Victory turned up and had it sorted in minutes.

Resposta da Victory Leisure Homes
Recently purchased lodge with a few…
Recently purchased lodge with a few defects that should have been picked up in Pre delivery inspections or commissioning. (Hence the 4 stars). That said the repair service we received from repair guy Paul yesterday was excellent. Friendly, professional and competent. Nothing too much trouble and gave excellent support and advice. Repairs were completed to a high standard.

Resposta da Victory Leisure Homes
Fantastic service yet again from Keith.
Fantastic service yet again from Keith.
Work completed to a high standard in a professional friendly manner

Resposta da Victory Leisure Homes
Happy Customers
We had some jobs in our lodge that needed fixed. Keith come out listened and made a list of our jobs to get completed. Andy is the man. Very competent with all tasks/jobs. We Wish all tradesmen were as competent and as trustworthy as Andy. Highly recommended

Resposta da Victory Leisure Homes
I had a fantastic experience with…
I had a fantastic experience with Victory Caravans and can’t recommend them enough. Jo provided an outstanding level of personal service from start to finish. She really took the time to understand exactly what I was looking for and guided me through every step of the process with patience and professionalism.
What stood out most was how friendly and approachable Jo was – nothing was ever too much trouble, and she made sure all my questions were answered clearly and honestly. It genuinely felt like she cared about helping me make the right decision rather than just making a sale.
The whole experience was smooth, stress-free, and very personal, which made such a difference. Jo is a real credit to Victory Caravans, and I wouldn’t hesitate to recommend them to anyone looking for excellent customer service with a genuine personal touch.

Resposta da Victory Leisure Homes
Fabulous customer service
Fabulous customer service, Jo was so helpful and nothing was too much. Couldnt fault the customer service at all, Thankyou!

Resposta da Victory Leisure Homes
The new design static is fantastic
The new design static is fantastic, definitely a home from home.

Resposta da Victory Leisure Homes
Fantastic customer service
Fantastic customer service. All the staff were very friendly and communication was excellent.

Resposta da Victory Leisure Homes
Great customer service particularly the…
Great customer service particularly the design advice from Allannah

Resposta da Victory Leisure Homes
Customer service
Fantastic customer service from jo who was very helpful at sorting out my issues

Resposta da Victory Leisure Homes
Thank you Jo in aftersales for sorting…
Thank you Jo in aftersales for sorting a problem i had. You were quick and efficient and sorted me out all while keeping me calm .. thank you .. 😊 5 star service x

Resposta da Victory Leisure Homes
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