Hello, I have been using the services of the videvo site for many months now. Problems started with the account, I wrote to the administration and the employees tried to help me in every possible way,... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
5 months ago I cancelled my subscription, for some reason it did not cancel it and has been charging me for 5 months. 2 days ago I try to cancel it again and it just says 'error cancelling subscr... Ver mais
A empresa respondeu
I'm very impressed by Videvo's customer support. They've been very helpful and accommodating even though I made some mistakes. Their selection of video clips is perfect for my project and I was... Ver mais
I had a copyright claim placed erroneously on a YouTube video that included a music clip from this site. After my appeal was denied, I reached out to Videvo for help. Simon replied and followed-up wit... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Download free stock footage and HD video clips; Videvo has a large archive of HD & 4K video clips, motion graphics and stock footage. Royalty-Free licensing
Informações de contacto
Unit 6, Lodge Road, Ox29 8LH, Oxford, Reino Unido
- support@videvo.net
- videvo.net
Todo perfecto!!!
Assistance
They're very responsive to address any concerns I have and are very nice to work with.
Support for own video
Got always very good clips for extending my own material for producing special memory videos.
WOW what a con
WOW what a con, I signed up on their $16/month you get nothing, have to upgrade again, I immeadiately cancelled and put it down to experience.,
checked Trustpilot too late :-(
The videos provided arHere you will find most of the videos that inspire you!e well made
The videos provided are well made, with the choice of the most suitable resolution for the purpose.
I don't always find the videos relevant based on the search words.
For the rest, everything is fine!
Thanks.
Do not sign up for this site
Do not sign up for this site. They don’t let you cancel. I have been getting charges every month for the last 4 months. I have canceled and gotten cancellation confirmation 6 times within that timeframe. Yet I still get charged every month.
I paid for a subscription
I paid for a subscription, but I cannot download files. I contacted support, and I received no answer. I want a refund.
Videvo are a bunch of THIEVES
I opened an account with Videvo in 2021. The account was never actually opened, its status remained "free", so I just forgot about it. Videvo, however, has been taking money from my Paypal account for 4 YEARS!! When I finally noticed it, I asked for a full refund and they denied it. They owe me $576. I opened a dispute with Paypal and they asked me to close it (pretty sure it's against Paypal rules), promising they would refund me only the last payment. Are these people for real?
A solution and an explanation
I was happy to receive not only the solution I was hoping for but also an explanation as to what happened as well. Also, using the support email was very easy and the end result happened very quickly. Thank you!
Chưa sử dụng
The company offers quality stock…
The company offers quality stock footage and offers a yearly subscription at very good prices. The download speed and the site navigation interface are outstanding. Recommended.
Support
Support? What support? I couldn’t download assets and all Videvo could do was open a new case each time I responded to their emails. Hopeless in the extreme.
Found exactly what I needed at a great…
Found exactly what I needed at a great price!
This a scam
This a scam. I purchased premium, but couldn't download any premium files.
A disaster since Freepik took over
A disaster since Freepik took over. You pay for Premium downloads and end up having to 'beg' for the paid-for credits to your account. You don't want to subscribe with monthly payments. If you have to, subscribe and use what you need and immediately unsubscribe. Or get ripped off.
Einfach Finger weg.
Einfach Finger weg.
Ich habe 15 € für die Nutzung für einen Monat bezahlt, aber alles, was ich herunterladen möchte, kann nicht heruntergeladen werden und ich erhalte die Meldung, dass Sie eine Prämie zahlen müssen. Vertrauen Sie dieser Website überhaupt nicht.
Las respuestas del servicio de atención…
Las respuestas del servicio de atención han sido excelentes a lo que ha surgido.
I like everything on videvo
I like everything on videvo . I only would request videvo team to add a request section to the site . This will help creators like me request for videos we are unable to find .
Excelente atencion!
Su servicio de post venta y respuestas es muy rapido y amable. El producto lo use por poco tiempo que lo necesite pero sirvio para mi objetivo.
Everything is perfect.😎
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








