Vienna Sightseeing Tours Opiniões 475

TrustScore: 4 em 5

3,8

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Classificada 4 em 5 estrelas

Von Buchung bis Bezahlung alles Top.Uhrzeiten werden eingehalten. Städte führung in Englicher Sprache super,in Deutscher Sprache ausreichend bis nicht verständlich (Bei unserer Führung)! Oldtimer... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Dobrý den. Parta Výletnic z Karlových Varů a okolí (Česká republika) děkuje za krásný den, příjemnou jízdu vláčkem. Už plánujeme další výlet. Díky vláčku jsme zjistily že v zahradách zámku Schönbru... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Hab ein schöne Bus Fahrt mit Rote Linie bei Vienna Sightseeing Von Maria Theresia Platz mit meine Familie. War ganz zufrieden mit dem Service und sehr schönen Driver. Das ist immer wichtig wann du kan... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Sehr netter Guide Stefan mit vielen Geschichten und angenehm weniger Jahreszahlen, als üblich, während der Stadtrundfahrt, wie auch in Schloss Schönbrunn. Einziger Wermutstropfen: Der Stefan musste... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de viagens

Escrito pela empresa

Erleben Sie Wien auf komfortable, flexible und moderne Weise mit Vienna Sightseeing - Ihrem zuverlässigen Partner für unvergessliche Stadterlebnisse. Ganz gleich, ob Sie zum ersten Mal in Wien sind oder die Stadt neu entdecken möchten: Hier finden Sie die perfekte Kombination aus Information, Komfort und persönlichem Service. Ein besonderer Vorteil ist der 365 Tage persönliche Kundensupport, der Ihnen jederzeit zur Seite steht und für ein rundum sorgenfreies Erlebnis sorgt. Das Herzstück des Angebots sind die beliebten HOP ON HOP OFF Busse. Mit dem größten Routennetz in Wien - bis zu vier Linien - erreichen Sie bequem alle wichtigen Sehenswürdigkeiten der Stadt. Dabei reisen Sie nicht nur flexibel, sondern auch nachhaltig: Klimafreundliche E-Busse sorgen für eine umweltbewusste Stadterkundung. Während der Fahrt erhalten Sie spannende Einblicke über einen informativen Audioguide, der in 19 Sprachen verfügbar ist. Zusätzlich profitieren Sie von kostenlosem WLAN in allen Bussen - ideal, um Ihre Eindrücke direkt zu teilen oder Ihre Route spontan anzupassen. Besonders attraktiv: Sie können Ihr HOP ON HOP OFF Ticket ganz einfach mit einer Vielzahl weiterer Angebote kombinieren und so Ihr individuelles Wien-Erlebnis gestalten. Ein weiteres Highlight ist die Panoramabahn Schönbrunn - die wohl bequemste Art, das weitläufige Areal von Schloss Schönbrunn zu entdecken. Lehnen Sie sich entspannt zurück und genießen Sie die Fahrt, während Ihnen ein Audioguide in acht Sprachen interessante Hintergrundinformationen liefert. Auch die geführten Touren zu Zielen in Österreich, der Slowakei oder Ungarn von Vienna Sightseeing Tours überzeugen durch Qualität und Komfort: Moderne, klimatisierte Busse, multilinguale zertifizierte Tourguides sowie eine optimale Betreuung vor und während der gesamten Tour sorgen dafür, dass Sie Wien bestens organisiert und angenehm erleben können. Mit Vienna Sightseeing wird Ihre Reise durch Wien nicht nur einfacher, sondern auch deutlich eindrucksvoller. Experience Vienna in a comfortable, flexible, and modern way with Vienna Sightseeing—your reliable partner for unforgettable city experiences. Whether you’re visiting Vienna for the first time or want to rediscover the city, you’ll find the perfect combination of information, comfort, and personalized service here. A special advantage is our 365-day personalized customer support, which is always there to assist you and ensure a completely worry-free experience. At the heart of our offering are the popular HOP ON HOP OFF buses. With the largest route network in Vienna—up to four lines—you can easily reach all of the city’s major sights. Not only do you travel flexibly, but also sustainably: climate-friendly e-buses ensure an eco-conscious way to explore the city. During the ride, you’ll gain fascinating insights via an informative audio guide available in 19 languages. You’ll also enjoy free Wi-Fi on all buses—perfect for sharing your impressions right away or adjusting your route on the fly. A special perk: you can easily combine your HOP ON HOP OFF ticket with a variety of other offers to create your own personalized Vienna experience. Another highlight is the Schönbrunn Panoramic Train—arguably the most comfortable way to explore the sprawling grounds of Schönbrunn Palace. Sit back, relax, and enjoy the ride while an audio guide provides interesting background information in eight languages. The guided tours to destinations in Austria, Slovakia, or Hungary offered by Vienna Sightseeing Tours also impress with their quality and comfort: modern, air-conditioned buses, certified multilingual tour guides, and excellent support before and throughout the entire tour ensure that you can experience Vienna in a well-organized and enjoyable way. With Vienna Sightseeing, your trip through Vienna will not only be easier but also significantly more memorable.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

475 opiniões

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Classificada 1 em 5 estrelas

We booked a tour for schonbrunn

We booked a tour for schonbrunn, we were here we we foud that the tour starts at the opera. The operator was rude and colosed the phone when i was talking to him. He didn't allowed us to join the tour later. I would not recomand this agency. They took the money and didn't provided anything.

5 de abril de 2026
Opinião espontânea
logótipo da Vienna Sightseeing Tours

Resposta da Vienna Sightseeing Tours

Dear Customer,

Thank you for sharing your feedback. We are sorry to hear that you were not satisfied with the tour. All relevant information regarding the tour itinerary and meeting point is provided on our website.

Regarding your experience with the tour operator, we regret to hear about the communication difficulties you encountered. Please note that tour participation and timing are managed directly by the operator, and joining a tour after it has started is generally not possbile. However, we will share your feedback with the operator to help improve their service and communication.

We truly appreciate your feedback, as it helps us improve our services. We hope you will consider giving us another chance in the future to provide a better experience.

Best regards,
Vienna Sightseeing Team

Classificada 1 em 5 estrelas

When I got on the bus at the Opera…

When I got on the bus at the Opera House stop. it smelled of cigarette smoke. The upstairs windows were all closed so the smell was trapped inside the bus. I couldn't breathe so I had to get off.

The bus driver denied smoking inside all the while he was smoking while talking to me. He said he smokes wherever he wants to. His name is Hannibal according to his colleagues. His male colleague apologized but defended him but his female colleague was supportive of my complaint.

Workers need to respect their customers health. Don't smoke on the job & stink up the bus that affects customer's health. I refuse to patronize business that doesn't respect customer's health.

28 de outubro de 2025
Opinião espontânea
logótipo da Vienna Sightseeing Tours

Resposta da Vienna Sightseeing Tours

Dear Customer,

Thank you for sharing your experience. We sincerely apologize for the situation you encountered on the bus. Your health and comfort are very important to us, and we take incidents like this very seriously.

We will address this matter directly with our team to ensure that all staff strictly follow our no-smoking policy and maintain a safe and pleasant environment for our passengers.

We truly appreciate your feedback, as it helps us improve our service. We hope you will consider giving us another chance in the future to provide a better experience.

Best regards,
Vienna Sightseeing Team

Classificada 5 em 5 estrelas

Day Tour Vienna to Budapest

Very clear instructions about meeting time and place. Excellent guides, Very safe driver. Comfortable coach. All in all an excellent tour!

22 de setembro de 2025
logótipo da Vienna Sightseeing Tours

Resposta da Vienna Sightseeing Tours

Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the tour and felt comfortable and safe throughout. Your kind words about our guides and driver mean a lot to us!

Best regards,
Vienna Sightseeing Team

Classificada 2 em 5 estrelas

Mediocre experience.

While the guide was good, the time allocated for enjoying each of the sites was limited. There was no wine tasting included. The price of the tour was not worth the value of the money paid for it. I would not recommend it.

20 de setembro de 2025
logótipo da Vienna Sightseeing Tours

Resposta da Vienna Sightseeing Tours

Dear Guest,
Unfortunately, we are unable to determine which tour you are referring to, but as we do not offer tours that include wine tasting, this must be a case of mistaken identity. For further clarification, please send an email to office@viennasightseeing.at.
We hope you still had a pleasant time in Vienna!
Kind regards,
your Vienna Sightseeing Team

Classificada 5 em 5 estrelas

Doporučuji

Krásné, čisté, nové pokoje, příjemný personál, vynikající snídaně. Při další návštěvě Vídně se zde určitě opět znovu ubytujeme. :-)

19 de setembro de 2025
logótipo da Vienna Sightseeing Tours

Resposta da Vienna Sightseeing Tours

Thank you so much for your kind feedback! We're delighted to hear that everything went smoothly and that you recommend us!

Classificada 5 em 5 estrelas

Die Buse kämen sehr pünktlich

Die Buse kämen sehr pünktlich, einziger Kritikpunkt - es wäre schön einfacher raus zu finden wo sich die jeweilige Station befindet. Ansonsten war die Tour wirklich sehr schön und hat alle wichtigen Orte abgedeckt

19 de setembro de 2025
logótipo da Vienna Sightseeing Tours

Resposta da Vienna Sightseeing Tours

Vielen Dank für Ihr Feedback! Schön, dass Ihnen die Tour gefallen hat – und danke für den Hinweis zu den Haltestellen, wir werden daran arbeiten!

Classificada 5 em 5 estrelas

Es war alles tipptopp.Besonders Lob für…

Es war alles tipptopp.Besonders Lob für den jungen Mann Kristian.Sehr nette Person,kann sehr gut alles erklären.Wir 4Personen haben viel Spaß.

5 de setembro de 2025
Opinião espontânea
logótipo da Vienna Sightseeing Tours

Resposta da Vienna Sightseeing Tours

Thank you so much for your kind feedback! We're delighted to hear that everything went smoothly and that you recommend us!

Classificada 3 em 5 estrelas

Online Kauf Gut,

Online Kauf Gut,
Personal unhöflich beim Ausdrucken, man wird als Mensch der Online unterstützter betitelt. Nur weil man das Ticket Online schnell gekauft hat weil die Mitarbeiter Zuviel zu tun hatten

1 de setembro de 2025
logótipo da Vienna Sightseeing Tours

Resposta da Vienna Sightseeing Tours

Liebe Jeanine,
Wir bedauern sehr, dass Ihr Besuch in unserem Service Center nicht Ihre vollen Erwartungen erfüllen konnte.
Wir hoffen, Sie hatten trotzdem eine tolle Zeit in Wien!
Mit freundlichen Grüßen,
Ihr Vienna Sightseeing Team

Classificada 4 em 5 estrelas

Everything went very smoothly

Communication and instructions were very good. The coach was nice and the guide also very good.

10 de setembro de 2025
logótipo da Vienna Sightseeing Tours

Resposta da Vienna Sightseeing Tours

Thank you so much for your kind feedback! We're delighted to hear that everything went smoothly.

Kind regards,
your Vienna Sightseeing Team

Classificada 5 em 5 estrelas

The guide was excellent both in…

The guide was excellent both in expressing herself and having the necessary knowledge and information and patience in explaining all questions
Also it was a homogeneous group which was very considerate of others and staying together at all times.

13 de setembro de 2025
logótipo da Vienna Sightseeing Tours

Resposta da Vienna Sightseeing Tours

We truly appreciate your kind words! We’re glad to hear our guide made such a positive impression and that the group experience was pleasant and respectful throughout. Thank you for sharing your feedback!
Kind regards,
your Vienna Sightseeing Team

Classificada 3 em 5 estrelas

Vienna sight seeing disadvantages

While it's raining,there is no use for the night tour-you don't see anything.
The panorama tour around shanbrun palace -shaky carriage and there no audio in any language nor something to see.

11 de setembro de 2025
Opinião espontânea
logótipo da Vienna Sightseeing Tours

Resposta da Vienna Sightseeing Tours

Dear Ofer,
We are sorry to hear that you a negative experience. You can be sure that we will look into the matter.
We hope you still had a great time in Vienna!
Best regards,
Your Vienna Sightseeing Team

Classificada 5 em 5 estrelas

Alles super.

6 de setembro de 2025
logótipo da Vienna Sightseeing Tours

Resposta da Vienna Sightseeing Tours

Vielen Dank für Ihr freundliches Feedback! Wir freuen uns sehr, dass alles reibungslos geklappt hat und Sie uns weiterempfehlen.

Mit freundlichen Grüßen,
Ihr Vienna Sightseeing Team

Classificada 5 em 5 estrelas

It was a great tour

It was a great tour. The guide was outstanding. He explained everything both on the way to Salsburg, during our stay as well as when we headed back to Vienna. Our guide did a great job speaking both n English and in Spanish.

27 de agosto de 2025
logótipo da Vienna Sightseeing Tours

Resposta da Vienna Sightseeing Tours

Thank you so much for your fantastic review! We’re thrilled to hear you enjoyed the tour and that our guide made the journey to Salzburg and back so informative and engaging. We’ll be sure to pass along your kind words to him!

Kind regards,
your Vienna Sightseeing Team

Classificada 5 em 5 estrelas

Klare Sprache

Klare Sprache, gute Informationen und freundlicher Umgang

3 de setembro de 2025
logótipo da Vienna Sightseeing Tours

Resposta da Vienna Sightseeing Tours

Vielen Dank für Ihr schönes Feedback – das freut uns sehr!

Mit freundlichen Grüßen,
Ihr Vienna Sightseeing Team

Classificada 2 em 5 estrelas

Die Fahrt war naja

Die Fahrt war nett. Aber die Infos sind totaler Quatsch. Jahreszahlen, Haushöhen. Gehört und vergessen.
Mit einer Ruckelfahrt, drei Vollstops und fliegenden Kindern hat der Fahrer das Seinige beigetragen

3 de setembro de 2025
logótipo da Vienna Sightseeing Tours

Resposta da Vienna Sightseeing Tours

Lieber Martin,
Es tut uns leid zu hören, dass unser Service nicht Ihren vollen Erwartungen entsprochen hat. Wir werden Ihr Feedback intern besprechen.
Wir hoffen Sie hatten dennoch eine schöne Zeit in Wien!
Liebe Grüße,
Ihr Vienna Sightseeing Team

Classificada 5 em 5 estrelas

Tolle Stadtrundfahrt

Vielen Dank für den freundlichen Fahrern

31 de agosto de 2025
logótipo da Vienna Sightseeing Tours

Resposta da Vienna Sightseeing Tours

Vielen Dank für Ihr schönes Feedback – das freut uns sehr!
Mit freundlichen Grüßen,
Ihr Vienna Sightseeing Team

Classificada 1 em 5 estrelas

Dear Sirs,We enjoyed Salzburg very much.What we did not like was the journey, because the itinerary was not followed.The visit to the lakes was included and we did not go.We lost a lot of time at 2 st

We were deceived. We were supposed to see the lakes in Salzburg. And we didn't see them. Terrible service. I do not recommend it to anyone. They did not follow the itinerary. Horrible..

13 de agosto de 2025
logótipo da Vienna Sightseeing Tours

Resposta da Vienna Sightseeing Tours

Dear Mario,
We are sorry to hear that you a negative experience. You can be sure that we will look into the matter.
We hope you still had a great time in Salzburg!
Best regards,
Your Salzburg Sightseeing Team

Classificada 4 em 5 estrelas

Lautsprecher defekt.

Die Tour war gut, aber leider war der Lautsprecher in unserem Wagon defekt, somit konnten wir die Erzählung nicht verstehen.

27 de agosto de 2025
logótipo da Vienna Sightseeing Tours

Resposta da Vienna Sightseeing Tours

Vielen Dank, dass Sie sich die Zeit für eine Rückmeldung genommen haben! Es tut uns leid, dass der Lautsprecher defekt war und Sie daher die Erklärungen nicht hören konnten. Wir werden das selbstverständlich überprüfen – danke für den Hinweis und schön, dass Ihnen die Tour trotzdem gefallen hat.

Mit freundlichen Grüßen,
Ihr Vienna Sightseeing Team

Classificada 1 em 5 estrelas

Worst quality in Europe's main cities City Tours.

The ride spent (with normal traffic) 17 minutes showing us the atractions park, which has no historical importance, or historical relevance compared to the monuments Viena's made of.
I only took the time to give the feedback because you refused to refund the ticket that was puechased by mistake the same day, earlier, applying the non refundable politic, but nowhere in the policy said that that applies for tickets buyed on the same day, which makes a violation of the ethics and good practices of business.
The syncri of the audio is super off, and the quality of the sound is horrible. Like listening to a voice recording when you call an electricity/gas/mobile company.

23 de agosto de 2025
logótipo da Vienna Sightseeing Tours

Resposta da Vienna Sightseeing Tours

Dear Carlos,
thank you very much for your feedback! We are sorry to hear you had a negative experience!
You can find our currently valid Terms and Conditions here: https://www.viennasightseeing.at/en/agbs
We hope you still had a great stay in Vienna!
Your Vienna Sightseeing Team

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