Vikingvalor Opiniões 

23
•
TrustScore: 2.5 em 5

2,5

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Classificada 1 em 5 estrelas

I submitted an order for a few pieces of jewelry from this site, and only received an automated email after paying. After 6 weeks (past what their standard shipping time is for US orders), I still re... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Didnt get product in after waiting many months after different dates, got no info and wasn't answered. Wrote a 1 star review here february 2020. They answered it in december 2020. Im now writing anoth... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Saw an ad for the bracelets on Facebook, so decided to order 1 for me and my boys. Waited my 15-30 days and to my surprise the package was damaged and bracelets were lost. I reached out to customer su... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

made an order, did not receive anything but an automated response, i understand the delivery time can be long but 0 response on the facebook comment of their ad, 0 response on their facebook busines... Ver mais

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Informações sobre a empresa

  1. Compras e moda

Informação fornecida por diversas fontes externas

Viking Valor is the place to be for all things Viking/Warrior related. From Viking bracelets and Norse necklaces to rings and runes, you're sure to find something to excite the warrior within - Unique Viking Jewelry and Viking Merchandise | Free Worldw...


Informações de contacto

2,5

Mau

TrustScore: 2.5 em 5

23 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,5

Todas as opiniões

(23)

1 opinião nos últimos 12 meses

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Classificada 1 em 5 estrelas

Avoid unless you want to lose money

I submitted an order for a few pieces of jewelry from this site, and only received an automated email after paying. After 6 weeks (past what their standard shipping time is for US orders), I still received nothing, no products or emails. I emailed their customer support, and again got nothing. Now I'm forced to go through a chargeback process with my credit card. I've used this company for products a couple times in the past, and now they're taking money and doing nothing. Avoid unless you want headaches and lost money.

10 de novembro de 2025
Opinião espontânea
logótipo da Vikingvalor

Resposta da Vikingvalor

Hi James, I just wanted to apologise again for this inconvenience. I know full well how painful this process would have been for you, and I apologise for letting you down on this occasion - especially since you've supported us over the years.

We've picked up the missed order and communications now and have arranged for your order to be sent out ASAP.

I hope we get the chance to make it up to you.

Thanks,
Anthony

Classificada 5 em 5 estrelas

Very comfortable to wear

Very comfortable to wear. Easily adjustable to size and you can double it as a necklace if you don't like the feel on your wrist. Delivery was pretty quick and friendly staff. Worth buying and i will be buying again. Skål!

30 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect

Viking Valor have the most amazingly beautiful products and their customer service is A++++++! I had a very strange and unique enquiry with a product and they went above and beyond to help to fix it! I love my axe.. its gorgeous in every way! You will love anything you order from them so get on it! SKOL!

5 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

made an order, no replies form the company

made an order, did not receive anything but an automated response, i understand the delivery time can be long but 0 response on the facebook comment of their ad, 0 response on their facebook business page chat and of course 0 response on an email inquiry.
I would be happy with just a tracking number but got nothing...
ill wait for a little more time but probably gonna report it on facebook as a scam

7 de janeiro de 2024
Opinião espontânea
logótipo da Vikingvalor

Resposta da Vikingvalor

Hi Jure, we apologise for the delay in your order. However we did reply to your Facebook message as well as your email explaining the reason for the delay. Regardless, we're sorry you had a negative experience with us and we hope to be able to make it up to you in the future.

Regards,
Dibs from Viking Valor

Classificada 3 em 5 estrelas

Vegvisir Leather Bracelets

Items ordered differed in appearance from the website and I was unhappy with the difference. Viking Valor, Dibs in particular, contacted me right away and helped resolve the issue. Very nice of them to put up with my BS and make me happy. 5 stars for customer service.

18 de novembro de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

Sometime things don't work out

Ordered the Axe of Awe and was supposed to have received it by today but the postman apparently gave it to another individual without even asking for verification that it was even the right addressee. This is why you ship UPS or FedEx with items like this, not the mailman cuz they don't care. Though with the effort to rectify the situation I shouldn't be too harsh for the majority of this isn't your fault.

1 de outubro de 2021
Opinião espontânea
logótipo da Vikingvalor

Resposta da Vikingvalor

Hey Dave, sorry to hear your parcel didn't arrive to you. We're always happy to help out if deliveries fail. Please understand that we cannot take full ownership of the entire delivery process, as we utilise external and trusted delivery services for our logistics needs.

In the case that a delivery fails, you are encouraged to reach out to us for a resolution to the matter. We'll be sending you an email ourselves to arrange another delivery.

As for the store being unsecured. I'm not sure what that's referring to, as our site is still up and running and definitely secured.

I look forward to helping you out via email.

Classificada 5 em 5 estrelas

Amazing

Bought a bracelet for me and my brother who is currently deployed over seas. I loved it and bought my 7 year old son, older brother and my dad one as well as a necklace for myself. Great quality and super unique.

20 de junho de 2021
Opinião espontânea
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Resposta da Vikingvalor

Thank you for the kind words Luke!

Classificada 5 em 5 estrelas

Couldn’t have been better

Couldn’t have been better! Matches my skin tone well, and I think it would go with any. Doubles as a necklace, too.

23 de março de 2021
Opinião espontânea
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Resposta da Vikingvalor

Thanks for the review! Glad you're loving your bracelet :)

Classificada 5 em 5 estrelas

Awesome Products and amazing business

Customer service is amazing, super fast responses and so helpful, fast shipping and amazing products!
Absolutely would recommend to everyone.

17 de março de 2021
Opinião espontânea
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Resposta da Vikingvalor

Thanks for the kind words and support Charlii!

Classificada 5 em 5 estrelas

Awesome Customer Support

Saw an ad for the bracelets on Facebook, so decided to order 1 for me and my boys. Waited my 15-30 days and to my surprise the package was damaged and bracelets were lost. I reached out to customer support and had this issue resolved and rder was resent within a couple of days of reaching out. Package arrived after the usual delivery time. The bracelet looks so good adorning my wrist, so now me and my boys can show off our Viking pride!

10 de março de 2021
Opinião espontânea
logótipo da Vikingvalor

Resposta da Vikingvalor

Thank you for the review Jesse, much appreciated!

Classificada 5 em 5 estrelas

It was actually a quick delivery given…

It was actually a quick delivery given the amount of chaos covid has caused around the world, absolutely love the axe bracelet. The only thing I worry about it the cord breaking apart over time and wear. But I’m sure they’ll come up with a sturdier option soon! Thanks guys keep it up

9 de março de 2021
Opinião espontânea
logótipo da Vikingvalor

Resposta da Vikingvalor

Thank you for the kind words Alex!

Classificada 1 em 5 estrelas

I've ordered twice from this website

I've ordered twice from this website. I'll just start by saying it hasn't been the best experience. My boyfriend loves viking stuff. And I've ordered an axe bracelet and a mijorn amulet necklace. The first time I ordered was good with shipping times and speed. However within the first wear of the bracelet, the band came unbranded and broke, we had to take the axe off and I had to basically make the bracelet again myself.. I could have easily spent MUCH less than what I paid for it. And just made it myself. The second time I ordered was the amulet. The tracking number was changed multiple times during shipment and it didn't arrive on the date I was expected. So I reached out to customer service and they looked into it and provided me a refund after I stated I just wanted to cancel. It arrived anyway (which was cool) but again, literally first time wearing it the chain on the back broke and I had to rechain it.. I would think since the bands and stuff were made of leather the quality would be good. But no. Every item I've ordered has broken after first wear. And it's honestly just a big big waste of money, cause I do crafts and stuff. I could buy just the pendants for less than half of what I payed on this site, and make it myself. Really dissapointed cause both of these gifts have been for special occasions, one for Christmas and one for valentines day.. and they both broke making me look cheap..

8 de março de 2021
Opinião espontânea
logótipo da Vikingvalor

Resposta da Vikingvalor

Hey Cloe, thanks for leaving us a review.

I want to apologise for the bad experience you've received with us. We have to admit that we've had some terrible production issues lately due to COVID-19. We're working really hard to amend those issues and make sure that our products are of the highest possible quality before going out to customers.

I completely understand your frustration with the broken items. I'm more than happy to offer you a full refund on the second item as well.

We're a very small company, and even though it's been a challenging year for us (as with everyone else), we're constantly working to improve, both from a product and from a customer service point of view.

I'm personally sorry that we've failed you this time Cloe. But please know that we take all criticism on board to further improve ourselves.

Thanks again for your support.

Classificada 4 em 5 estrelas

Ordered 2 bracelets and they are…

Ordered 2 bracelets and they are fantastic quality. Was updated regularly with emails, international delivery didn't take too long. Definitely recommend! For Valhalla!

28 de janeiro de 2021
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Resposta da Vikingvalor

Cheers for the support Paul. Skol!

Classificada 5 em 5 estrelas

Wonderful experience! Highly recommend.

I saw the bracelet pop up on Facebook a few times, I loved the idea of it having a Viking related axe to hold it together. It’s a wonderful piece of art and I have had nothing but wonderful complements from my family and friends. I was unsure about purchasing of Facebook but I have had no issues what so ever! Thankyou guys for a wonderful experience! Don’t hesitate to purchase this amazing product!

25 de janeiro de 2021
Opinião espontânea
logótipo da Vikingvalor

Resposta da Vikingvalor

Thank you so much for the wonderful words and support Jordan!

Classificada 5 em 5 estrelas

Worth the wait!

Received my Axe Bracelet within a reasonable timeframe considering the state of the world. Took some adjusting with some strategically-placed knots, and now it fits and looks great!

23 de janeiro de 2021
Opinião espontânea
logótipo da Vikingvalor

Resposta da Vikingvalor

Thanks for the awesome review Mike!

Classificada 5 em 5 estrelas

Well made, Sturdy & Stylish

Ive bought quite alot of different bracelets and necklaces and can say that they are well made sturdy and stylish. Im most definitely going to be buying more items in the future when i can.

14 de janeiro de 2021
Opinião espontânea
logótipo da Vikingvalor

Resposta da Vikingvalor

Thank you for the kind words!

Classificada 5 em 5 estrelas

Would order again. All good

Ordered two weeks ago (late xmas present) and arrived today. small package, so environment friendly, but decently wrapped.
Ordered two axe bracelets, one for me one for hubby. Each a bit different. Fit well and looks like he s never worn anything else. The brace didn't smudge colour when wet it up. We love Viking style and medieval outfits. Price and product seem to fit perfectly. Would add a photo, but cant on here. But its nice ....

11 de janeiro de 2021
Opinião espontânea
logótipo da Vikingvalor

Resposta da Vikingvalor

Thanks for the awesome review Angel, I'm glad you and your hubby are enjoying your bracelets :)

Classificada 5 em 5 estrelas

Great!!!

I ordered the bracelet just because of that beautiful Axe shape. The date of order was on 12/28/2020, and I have received the beautiful piece just yesterday on 1/7/2020. Only 10 days on the way...
The piece is beautifully crafted and nicely sealed. I also washed it once to see if the rope will change its color, but nothing happened. It's absolutely a nice piece, and I'm waiting for more from VikingValor... Looking forward to more great pieces.
Salute!

9 de janeiro de 2021
Opinião espontânea
logótipo da Vikingvalor

Resposta da Vikingvalor

Thanks for the review Sev! We're glad you're loving your new bracelet. Cheers 😃

Classificada 1 em 5 estrelas

Still no product, second review

Didnt get product in after waiting many months after different dates, got no info and wasn't answered. Wrote a 1 star review here february 2020. They answered it in december 2020. Im now writing another to say that its been half a month and no help has actually been received. I suspect they answered it just to give the illusion of the problem being resolved

29 de dezembro de 2020
Opinião espontânea
logótipo da Vikingvalor

Resposta da Vikingvalor

Hi Benjamin, we apologize for not reaching out to you earlier. We only just claimed our TrustPilot account and we didn't get notified of reviews here until now. We answer all direct emails to our Customer Service email. Checking on your particular order, I can see that it arrived at your local post office on the 10th of January 2020 and was then returned to our warehouse. This means that the postal service must have failed to notify you that your order arrived.

We're more than happy to resend your parcel free of charge. Please email us directly at help@vikingvalor.com and let us know if you'd prefer that. We are otherwise happy to offer a full refund.

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