What a great company to deal with, ordered a wax jacket, i ordered xxl my mistake, “no problem” was Kellys answer, was changed very quickly and no fuss. Thanks Kelly, top marks, the jacket if fabulou... Ver mais
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After initial short delay , they dispatched and arrived within 48 hours, a beautiful jacket that fits like it’s been made to measure , I am a chunky guy with a 45 chest 38 waist and a tum 2 xl perfect... Ver mais
I wanted a leather waistcoat to wear under my summer motorcycle jacket and still look good I wanted perforated as I love that look in a good quality hide Well the item arrived and exceeded all my e... Ver mais
Great products Excellent support from Kelly and her team Even called to check out my sizes before shipping. This is unheard of customer service in this day and age I would love to be able to c... Ver mais
Informações sobre a empresa
Escrito pela empresa
Here at Vintage Leather we offer decades worth of knowledge and experience in the manufacturing and retail sector of leather products! Yes, that's right, we manufacture our own products which means we get to cut out the middleman and offer you unbeatable low prices for top quality products! Offering a vast range of products from biker leather jackets, fashion leather jackets, tool bags, saddlebags, vests, leather cushions, wallets and much much more! We offer a huge range of colours, styles and leathers for both men and women. If you are looking for a top quality product with a company that offers excellent customer services and fast delivery, then Vintage leather is the best online store for you!
Informações de contacto
2-4 Darwin Close, RG2 0TB, Reading, Reino Unido
- 01183249810
- info@vintage-leather.co.uk
- vintage-leather.co.uk
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Stellar Customer Service From Kelly!
Not only was my Marlon Brando/Terminator style jacket of very good quality and good value for money, but the customer service is amazing!
I ordered a specific size as I had a similar jacket of that size, but Kelly messaged me, asking for measurements to make sure they sent me the right size and recommendation from experience.
That is very telling that it's not just a transaction for them and that they pride themselves on their quality customer service. Thank you Kelly! I would definitely buy from again!
Caring customer service quality and costs are great
When a team member contacts you to check your size before they post it you know your order matters. Third biker jacket from here (two mine on for a mate) quality is excellent price is outstanding. Buy with confidence
My Smart Leather Waistcoat
Initially I ordered an extra large Jacket style leather waistcoat having provided the required measurements. When my jacket arrived it was too small, my fault as I had not realised that many people wear this garment with buttons undone.
I contacted the named person, Kelly who advised me regarding returning my package which I did by Royal Mail at my own cost. It was tracked and I was informed it had arrived and my re chosen vest, a 3 XL arrived at no extra cost within a few days.
It came via Evri and I had been able to track it. I am very pleased with this garment and would like it known and recorded that Kelly was most helpful throughout this purchase. Thank you
Beautiful workmanship, style and fit 10/10
These trousers are excellent quality and look great. I ordered a 36”W34”L and received an email letting me know that because these run small they were sending a 38”W and they were absolutely right. My husband is thrilled to bits with his new trousers and looking forward to wearing them at C2E2 next weekend- as part of a Blackbeard/Edward Teach cosplay (from Our Flag Means Death). Highly recommended. Thank you!
Great customer service
Great customer service, very thorough in making sure my choice of product was the right size before the order was prosessed. The jacket was deliverd the following day. Highly-rated and would deal with them again.
Great product just as described!
Great product just as described
And went beyond to post out to me when my plans changed suddenly great coms!
Very happy
Very impressed - unexpectedly they emailed me to check size being ordered, and now it has arrived their advice was spot on. I was very pleased with the quality, it is a nice weight waxed cotton and the removable liner is great so you can wear the coat on its own with a t-shirt, or remove the liner and wear with a fleece or sweater under.
Excellent quality vest, Outstanding customer care
Spot on communication, unsolicited contact made to insure the right size was ordered (which it wasn't!!!) allowed time saved on returns etc and insured the correct size was ordered! Outstanding customer care.
Pleasantly surprised with the product too! Vest is well made and excellent material, indeed VERY good value for money, which is rare these days. Super-fast shipping tops it all. I am about to order another one!!
Very happy with my jacket
Very happy with my jacket. Have yet to wear it out but feels and looks like it will do the job. Great service from this company, checked size with me immediately after ordering by email and delivered next day. Looking at buying another jacket already.
Amazing company
Amazing company, communication fantastic and the Cafe Racer Jacket I purchased is of unbelievable quality. Wouldn’t hesitate to deal with Vintage Leather again.
Ordered a Kreigsmarine style leather…
Ordered a Kreigsmarine style leather jacket. Received the following working day. The jacket is NOT leather despite being advertised as "crafted with the finest leather". Day one wearing: light rain while dashing to my car. The jacket left terrible stains all over my cream leather which took rigorous cleaning to remove most of them . I have returned it for a refund. This is not a good product.
Kudos
The leather waistcoat we ordered was a lovely quality and a perfect fit. We also appreciated the quick response time and the efforts made by the seller to confirm that we had ordered the correct size. We are 100% satisfied.
'Terminator' Leather Jacket
Purchased their 'Terminator' leather jacket, very pleased with fit and quality for such a great price combined with excellent customer service as well. A rare thing these days.
Such a great service
Such a great service, exchanged for a larger size, service was really quick, communication was great. The jacket is just gorgeous, great quality for the price!!
Excellent quality
Excellent quality !
I recently ordered the Marlon Brando/Terminator style leather jacket. Supposedly for a T800 cosplay. Kelly emailed to check my size which was confirmed. I received the jacket not expecting much. But wow!! The jacket is of really good quality, heavy weight, perfect fit.
In fact probably too good for what I intended to use it for.
I will definitely use them again in the future. By the way I don’t often write a review, but in this instance felt I had too.
Refund not received !!!!!!! - Avoid
I ordered a Cafe Racer style jacket which I needed to return. Receipt of the returned jacket was confirmed by the company and I was advised via email that the refund could take up to 2 weeks (Why in this day and age !) As soon as the goods were received the money should had been refunded to my PayPal account . Despite further assurances via email that my refund would be dealt with, I am still waiting for this nearly 3 weeks after retuning the goods. Their voicemail will not accept any messages as it is full and emails are now going unanswered. Totally unacceptable and I would advise anyone to avoid this company. - Update as of 13.03.24, a "refund" was sent via Paypal which has been "pending" for 5 days, basically a "bounced" payment. Trading Standards and BBC Watchdog etc will be made aware of this !!
I spoke with one of your representives…
I spoke with one of your representives on th phone and confirmed with him that my chest size was 43 inches .
He recommended I buy Xl size (44) .
It arrived and i tried it on , i couldnt do it up (it was at lest 2 inches short. Sent email requesting advice . Still no reply Have I wasted £50??????
There are so many great things to say…
There are so many great things to say about this company. Their care, I had an email to check to make sure I have chosen the correct size. Great Customer Service. My jacket arrived within a couple of days. On opening, WoW the quality of the coat is amazing. Fits perfectly aswell and I can see it lasting for many years. I'd been looking since July 2023, as a birthday present to myself. So thankful that I waited, it was so worth it.
I purchased a gents leather waistcoat…
I purchased a gents leather waistcoat from Vintage leather and
Found them to be very Professional
and most helpful.
Fh.
Great service
Great service , from the phone call to check size and quick delivery.
Not worn it in anger yet , but very pleased with the quality. Great value.
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