Viome Opiniões 2978

TrustScore: 3.5 em 5

3,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I called to make some changes to my subscription. Dre went above and beyond to make sure everything was set up perfectly. He understood the situation and made the changes so much easier, adding value... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

This company flat out REFUSES to provide raw results of your own tests. They claim only their AI is smart enough to read the raw data. Their test summaries are generic and vague... This whole company... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Everything has been great. The home testing is a breeze and the details provided with your results are very comprehensive. My supplements shipped today and I’m very much looking forward to reporting b... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Manage client expectations. I started my Viome experience on February 11th, and have had to call multiple times to see if/when my orders would be fulfilled. However, Viome has no problem charging my c... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de fitness e nutrição

Escrito pela empresa

Bring your body and your gut microbiome back into balance. Viome analyzes your biology to deliver health insights, personalized food recommendations, and precision supplements, formulated just for you. Join over 300,000 people taking control of their health with Viome.

Viome

Escrito pela empresa

Health insights, personalized food recommendations, and precision supplements, formulated just for you.
Viome’s singular mission is to “make illness optional.” Viome has built an AI-driven platform that analyzes the interaction between food, our microbiome, and our human cells in order to develop precision nutrition to prevent and reverse chronic diseases.

Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

I don’t remember feeling this good…

I don’t remember feeling this good before! I will always be a Viome customer. Thank you

28 de maio de 2025
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Resposta da Viome

Thank you so much, Penny! Learning that you don’t remember feeling this good before truly means the world to us, and we’re thrilled to be part of your wellness journey. Your excitement and commitment inspire us, and we’re honored to support you every step of the way. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

Classificada 5 em 5 estrelas

Easy to implement purchase on-line.

No problem ordering the gut test packet on-line.

17 de abril de 2026
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Resposta da Viome

Thank you, Martha! We’re so glad that ordering your test kit online was smooth and easy to navigate. Making the process simple and convenient is something we truly care about, and it’s great to know that your experience reflected that. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

Classificada 3 em 5 estrelas

Wait to long to talk to a nutritionist

Wait to long to talk to a nutritionist

16 de abril de 2026
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Resposta da Viome

Hi Bill, we understand how important it is to get timely support when you’re looking to speak with a nutritionist, and we value your feedback. Our nutritionists take the time to thoughtfully support each Viome user with personalized guidance, which can sometimes result in longer wait times, and we truly appreciate your patience as they focus on giving every user the attention they deserve. If you have questions, you can reach us by phone at 1-855-958-4663 or by email at support@viome.com.

Classificada 3 em 5 estrelas

I find the powder hard to mix and it…

I find the powder hard to mix and it doesn’t taste so good
I continue to have gut issues so I have not noticed anything too different I have to cut the packets , hard to open. A capsule would be easier

15 de abril de 2026
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Resposta da Viome

Hi Cynthia, we understand how frustrating it can be when something feels inconvenient to use, especially when you’re hoping to see improvements in your gut health. We’d like to clarify that our probiotics are intentionally provided in powder form because they are freeze-dried to protect the organisms, and mixing them with water reactivates them before you take them, which helps ensure they are alive before coming into contact with stomach acids and gives them a better chance of survival. A capsule may seem easier, but it removes this important reactivation step, which is why we do not offer that format. For easier use, gently tapping the packet to settle the powder before opening and mixing it thoroughly in a small amount of water first can help with both texture and taste. We’d be happy to talk through your experience and explore ways to improve it, and you can reach us by phone at 1-855-958-4663 or by email at support@viome.com.

Classificada 2 em 5 estrelas

Gap in subscription delivery

Our second subscription will arrive after we run out of product from our first subscription.

16 de abril de 2026
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Resposta da Viome

Hi David, we understand why the timing of your next shipment feels concerning, and we want to reassure you that your subscription is designed to avoid any gaps. Future orders are processed before your current supply runs out, so you have a continuous routine, which is the standard setup for all members. If the timing ever looks off, we’re happy to review it with you and make adjustments if needed. You can reach us by phone at 1-855-958-4663 or by email at support@viome.com.

Classificada 4 em 5 estrelas

Dedicated group of people who deliver…

Dedicated group of people who deliver excellent service and metrics. Looking forward to healthier living and seeing the company take to new heights. Thank you.

13 de abril de 2026
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Resposta da Viome

Thank you so much for your kind words, Rudra. We’re truly excited to be part of your journey toward healthier living, and it means a lot to hear that our team and efforts are making a positive impact. We’re just as excited about what’s ahead and are grateful to have you with us as we continue to grow. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and dive deeper into your wellness goals.

Classificada 1 em 5 estrelas

Initial Product order (not received yet)

I was not prepared to wait so long for my first order of products. I either missed that info or it is not provided up front. Other than that, I’m very pleased with the nutrition information & other educational information provided.

16 de abril de 2026
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Resposta da Viome

Hi Estela, thank you for sharing your feedback and for your kind words about the results and recommendations. We understand that the wait for your first order can feel longer than expected, and we want to provide some clarity. Subscription orders are processed within 1 to 2 weeks, and this timing is noted in the subscription management page in your account. This processing time allows us to carefully review your personalized formula for safety and quality before it ships. Going forward, future orders will follow the same timeline, but they are scheduled in advance, so you will receive your next shipment while you still have your current supply. If you ever have questions or need assistance, you can reach us by phone at 1-855-958-4663 or by email at support@viome.com.

Classificada 5 em 5 estrelas

This program has changed my life

This program has changed my life. Im 77. I have physical and emotional well being that I havent experienced in a long time. So grateful for this program!

15 de abril de 2026
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Resposta da Viome

Shannon, this is truly inspiring! We are so excited that the program has had such a meaningful impact on your physical and emotional well-being. Your words mean so much to us, and we are honored to be part of your journey toward feeling your best. Thank you for sharing your experience with us. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

Classificada 5 em 5 estrelas

Subscribing for the latest test

I called to make some changes to my subscription. Dre went above and beyond to make sure everything was set up perfectly. He understood the situation and made the changes so much easier, adding value to the process! His support was much appreciated!

16 de abril de 2026
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Resposta da Viome

Thank you so much for sharing your experience, Patty! We are thrilled that Dre was able to support you and make your subscription updates smooth and valuable. It means a lot to know that you felt understood and well taken care of throughout the process. We are always here to make things easier and more personalized for you. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

Classificada 5 em 5 estrelas

Personalization is Great!

I appreciate the updates, support, and personalized vitamins just for me.

15 de abril de 2026
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Resposta da Viome

We love that the personalization is making a difference for you, Teri! It is wonderful to know you are enjoying the updates, support, and supplements tailored just for you. Your experience is exactly what we strive for, and we are excited to continue supporting you on your wellness journey. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

Classificada 1 em 5 estrelas

This company flat out REFUSES to…

This company flat out REFUSES to provide raw results of your own tests. They claim only their AI is smart enough to read the raw data. Their test summaries are generic and vague... This whole company feels like a COMPLETE scam to pitch supplement subscriptions!

16 de março de 2026
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Resposta da Viome

Hi Chris. We’re really sorry to hear how frustrated this experience has been. That’s completely understandable, given what you’ve described. We hear your concerns around access to your data and the value of the results, and we know how important transparency is.

Your feedback has been shared with our team, and someone will be reaching out to you directly to take a closer look at your case and provide more clarity.

We appreciate you taking the time to speak up about this.

Classificada 5 em 5 estrelas

Previously A+...I just ordered again to…

Previously A+...I just ordered again to ck my 3 month numbers...I had a big diet change and want to see the difference

15 de abril de 2026
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Resposta da Viome

Gary, this is fantastic! We’re so glad your experience has been an A+, and it’s awesome that you’re diving back in to check your three-month progress. Making a big diet change and then measuring the impact is such a powerful approach, and we’re excited for you to see how those changes show up in your results. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

Classificada 1 em 5 estrelas

Do not buy

Do not buy! Such a scam to try to sell you expensive supplements with no hard data provided. Very disappointed that I wasted so much money on nothing.

21 de março de 2026
Opinião espontânea
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Resposta da Viome

Hi Jayne, we understand how disappointing this experience must feel. We want to clarify that Viome is not a substitute for medical care, and our tests are not designed to provide traditional medical lab results or diagnose conditions. Instead, Viome analyzes gene expression in your microbiome and body to identify how your system is functioning at a molecular level, then translates those insights into personalized nutrition and supplement recommendations to support areas like gut health, metabolism, and inflammation. While this approach is different from standard lab testing, it is rooted in systems biology and focuses on optimizing wellness rather than diagnosing disease.

Classificada 5 em 5 estrelas

I think what you are doing for me is…

I think what you are doing for me is doing me some good. I feel better and I hope my body chemistry will get like it needs to be. I can’t wait to retest to see my improvement.

15 de abril de 2026
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Resposta da Viome

Geno, we are so encouraged by how you’re feeling! It’s wonderful that you’re already noticing positive changes, and your focus on improving your body chemistry is exactly what this journey is all about. Retesting is such a great way to track that progress, and we’re excited for you to see those improvements reflected in your next results. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

Classificada 1 em 5 estrelas

I was waiting for probiotic and got…

I was waiting for probiotic and got testing kit instead which I did not order as I just had a full body test about six months ago.

7 de abril de 2026
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Resposta da Viome

Hi Nancy, we understand how confusing it must have been to receive a testing kit when you were expecting your probiotic order, and we truly appreciate you bringing this to our attention. We’ll take a close look at your recent orders to see what may have happened and make sure this gets sorted out for you as quickly as possible. In the meantime, if you’d like to connect with us directly, you can reach us by phone at 1-855-958-4663 or by email at support@viome.com.

Classificada 5 em 5 estrelas

Everything has been great

Everything has been great. The home testing is a breeze and the details provided with your results are very comprehensive. My supplements shipped today and I’m very much looking forward to reporting back how things are going.

16 de abril de 2026
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Resposta da Viome

Andrew, this is so exciting to hear! We’re thrilled that the home testing felt easy and that your results gave you the depth you were looking for. It’s great timing with your supplements on the way, and we can’t wait to hear how you’re feeling once you’ve had some time with them. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.

Classificada 3 em 5 estrelas

It took almost a MONTH from placing the…

It took almost a MONTH from placing the order to sending the order. I placed it March 25 and I still don't have it, 3 weeks later!

15 de abril de 2026
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Resposta da Viome

We understand how frustrating that wait must feel, especially when you’re expecting your order sooner. Since each subscription is personalized, orders typically take about 11 to 16 days to be carefully manufactured before delivery, as your formula goes through review for safety and quality. The good news is that for future orders, this same process will happen while you still have your current supply, so you shouldn’t experience any gaps. Based on your reference number, your order is now on the way to you. If you have any questions or would like an update anytime, you can reach us by phone at 1-855-958-4663 or by email at support@viome.com.

Classificada 4 em 5 estrelas

Loved doing this testing

Loved doing this testing, very interesting information to receive, the products they sell are very high quality as well, but very expensive. I am trying to keep a protocol based on the suggestions but at a lower price point. I wish the retest wasn't an additional full fee but a discounted retest.

16 de março de 2026
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Resposta da Viome

Hi Shanon, we love hearing how much you enjoyed the testing experience and found the insights valuable. We’re glad the product quality stands out, and we understand wanting to follow your protocol at a lower price point. Many customers prioritize key recommendations or rotate supplements over time. We also appreciate your feedback on retesting costs, as it helps us improve. If any questions come up, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is a wonderful space to connect and learn more.

Classificada 5 em 5 estrelas

The rep was very helpful

The rep was very helpful, he listened to my concerns and he gave good suggestions that I hope help.

15 de abril de 2026
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Resposta da Viome

Thank you so much for sharing this, Ida! We’re really glad that you felt heard and supported, and that the suggestions were helpful. That kind of experience means a lot to us. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is a wonderful space to connect with others, share experiences, and continue exploring your wellness journey.

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