Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I have been trying to initiate a return for the past month have followed their return instructions, sent 3 emails and have had zero response. Don't trust this company.
I'm resorting to trustpilot as they have 'gone dark' since I have started the process of arranging for the device to be returned. It was not powerful enough for my needs and now I cannot get a reply from them.
arrived too late as a gift.havent opened the parcel been trying to send back for over a month now and the only response i get is offering me money off which i dont want. You cant send the item back without them
sending you the details and they will not send the return details.the phone number does not work it’s a scam company do not buy!!!!it’s also extremely over priced as my friend ordered one from tiktok and it was exacly the same and it was only £35 .. scam scam
scam
Mrs Esther Morton.
I placed an order on the 10 December for a Christmas gift. Have not received any order confirmation. Called the contact number which is sending you to the website. I sent an email on the 21 December and still no response and the money went out of my account on the 11 December. Very poor customer service.
Awful shipping no customer service crappy product
Poor responses to requests for updates on my order, Customer Service is virtually known existent, automated answerphone recorded message say they are busy and to email instead. Suggest a guaranteed response within 24 to 48 hours which doesn’t happen. Avoid them at all costs, will seek resolution through my financial provider now.
If there was a 0 star, I would’ve have given it because that's what this God-forsaken company is all about.
I ordered the vision beam complete package and it's been over 10 days. Finally received an update on my email today saying my package has been successfully delivered. With no proof of delivery. I was home all day and I didn't receive any package or have anyone try to deliver anything.
I don’t know how this company is still active and have ads all over Instagram. And even has clear pay and klarna. I am so disappointed.
What a waste of time this company is. Customer services is non-existent and the product quality is awful. The remote hardly works, the brightness is shocking and their 60 day money back guarantee.... they wont even reply to you! Stay well clear and don't get scammed.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.
