Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
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Hanauer Landstraße 328-330, 60314, Frankfurt am Main, Alemanha
2,5
9 opiniões
Respondeu a 14% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Je vois plusieurs avis négatif mais personnellement cela fait plusieurs mois que je suis chez eux et je n'ai rien à redire, le Support est réactif, les serveurs sont top et c'est tout ce que je demande
Je recommande
Scammer reads text never delivers I had to get a refund from PayPal and send videos and screen shots I made on him and his site to PayPal got refunded instant and his PayPal prob got banned now I posted his website on the dark web do to the fact that I don't know how many more people he has scammed but that's why if his website is down he will think about his actions.
Support does not respond at all
is silent, at the moment, there is a problem with the servers, and they deliberately do not respond to tickets. I do not recommend this service, as it is a scam.
A FUIR , SERVICE CLIENT 0/24 , JE CONFIRME JE ME DEMANDE SI IL Y A UN SALARIE DANS L ENTREPRISE , NE RECOMMANDE PAS DU TOUT
De support afdeling is waardeloos, diep triest. Gemiddeld chatantwoord duurt 37 minuten, en na 110 minuten nog steeds geen reactie.
Via een supportticket heb ik ook geen enkel antwoord ontvangen. Ik heb mijn VPS
(VPS-LIN-32) en VDS (D-RYZEN-7600X) diensten inmiddels stopgezet omdat ze uiterst instabiel zijn
en 7 van de 10 keer niet bereikbaar.
Resposta da VisuHost
Hello,
We’re sorry to hear that you’re experiencing difficulties.
Upon verification, our status page shows 100% uptime, updated in real time every minute. Feel free to check this page at any time. If you have encountered an issue, we encourage you to contact us directly so we can assist you promptly.
Additionally, we could not find any dedicated server order associated with your account. Could you please provide us with more details regarding your request?
Regarding support, please note that the average response time displayed on the live chat is indicative and may vary depending on traffic. However, our team strives to respond as quickly as possible.
We remain at your disposal for any further information.
Best regards,
The VISUHOST Team
Wat een rampzalige diensten worden hier aangeboden. Op geen technische vragen wordt snel geantwoord, maar als je support nodig hebt bij een probleem, krijg je geen antwoord.
Zo kon ik niet via SSH inloggen, maar via het VPS-consolepanel was het wel mogelijk om via VNC toegang te krijgen.
Tot mijn verbazing kon de server niet opstarten vanwege een fout in het OS, en er was continu een reboot zichtbaar in Proxmox.
In totaal heb ik zeven tickets met hoge prioriteit gestuurd, en we zijn nu 17 dagen verder, maar nog steeds geen antwoord ontvangen en werkt de VPS nog steeds niet.
Had ik maar eerder Trustpilot geraadpleegd, want de ervaringen van anderen hadden me kunnen waarschuwen voor de problemen die ik nu ondervind met mijn VPS.
Na het samenstellen van mijn VPS bleek al snel dat de prestaties onder de maat waren; de snelheid was ver onder wat ik had verwacht, de data-overdracht liep zeer traag en de verbinding werd voortdurend verbroken met time-outs als gevolg.
J'ai demandé un support depuis 07/05, en créant deux ticket, et en relançant sur le chatbot. Aucune réponse après deux semaines. Zero support. Pas de signe de vie. Je ne sais pas s'il y a un quelqu'un dans cette boite.
Prix ok mais ils comprennent rien, techniquement ils sont largués et le mec du SAV c’est un pauvre type qui crois pouvoir faire ce qu’il veux y’a ZERO confiance chez eux, au debut on a l’impression que c’est bien mais dès qu’on a un soucis faut attendre 1 ans car le mec ignore les demande il fait l’imbécile qui comprend pas.
Resposta da VisuHost
Bonjour Thomas Lefebvre,
Je suis navré d’apprendre que vous rencontrez des difficultés.
Après vérification, nous ne trouvons aucun dossier client à votre nom. Pour pouvoir vous assister au mieux, pourriez-vous nous contacter par e-mail à l’adresse suivante : contact@visuhost.com ?
Nous restons à votre disposition pour toute information complémentaire.
Cordialement,
L’équipe VISUHOST
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.
