I visited Vivo clinic in West Regent Street today. I had a hifu face treatment and was treated by the lovely Cherie. Cherie made me feel comfortable and relaxed, I really enjoyed the experience. I wil... Ver mais
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I visited Vivo clinic in West Regent Street today. I had a hifu face treatment and was treated by the lovely Cherie. Cherie made me feel comfortable and relaxed, I really enjoyed the experience. I wil... Ver mais
A empresa respondeu
cavitation with taylor, couldn’t recommend them more. treatment was fully explained and was informed of the process at all times, super attentive to what my skin could handle and got the most amazing... Ver mais
A empresa respondeu
Had such a lovely experience today for my HIFU treatment. Natalie,did my treatment and was incredibly professional, gentle, and made me feel completely comfortable throughout the whole process. She e... Ver mais
A empresa respondeu
I couldn’t recommend Vivo Clinic highly enough. From the moment I walked in, the atmosphere felt calm, professional, and welcoming. Cherie is truly exceptional — she made me feel completely at... Ver mais
A empresa respondeu
VIVO Clinic is the combination of state of the art equipment and cosmetic expertise. Non-invasive procedures to reduce fat, tighten skin and whiten teeth.
The CIBA Building 146 Hagley Road, B16 9NX, Birmingham, Reino Unido
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Respondeu a 42% das suas opiniões negativas
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Had such a lovely experience from the moment I arrived. The treatment was done with care and professionalism.
Many thanks Justina

Resposta da VIVO Clinic
I had my RF FACE LIFT with Nataleigh in Birmingham today and oh my days I am so happy with the results. I’ve been a customer for many many years and my first time with Nataleigh, honestly she explained everything, she is so lovely, knows what she was doing and I will defo be booking with her again. Thank you so much!

Resposta da VIVO Clinic
Natalie is very good.
She knows what she's doing.
Great job 👍

Resposta da VIVO Clinic
Very happy with treatment and cost. Natalie was lovely.
Just waiting to see results which I hope will be good. Would definitely come back. 👍

Resposta da VIVO Clinic
Lovely RF session with Tash. Felt relaxing.

Resposta da VIVO Clinic
Had a great experience, Taylor was very informative and professional in all aspects of my appointment and was a real joy to have met her.

Resposta da VIVO Clinic
Had such a lovely experience today for my HIFU treatment. Natalie,did my treatment and was incredibly professional, gentle, and made me feel completely comfortable throughout the whole process. She explained everything clearly and took her time to make sure I was relaxed and happy. Her attention to detail and caring nature really stood out. I’m so excited to see the final results and would definitely recommend her to anyone considering HIFU. Thank you for such a wonderful experience!”

Resposta da VIVO Clinic
Tash at the Birmingham Clinic was very professional and dilligent throughout the appointment. The friendliness of the staff make such a difference to how you feel at theses treatments so I would choose her next time if possible!

Resposta da VIVO Clinic
I had an amazing treatment with Justina, she was very attentive and explained all the treatments that I was getting done in detail.
I will definitely be coming back!

Resposta da VIVO Clinic
I had the fat freezing treatment. It’s a good treatment. The therapist knew what she was doing. The applicators couldn’t be applied to all areas as discussed over the phone so alternative treatments were offered to treat that area. Environment was really professional. Therapist made me feel comfortable during treatment. Location is good. Parking available on site.

Resposta da VIVO Clinic
Absolutely brilliant. Would definitely recommend. Really knowledgeable and helpful. Have booked again for more treatments

Resposta da VIVO Clinic
cavitation with taylor, couldn’t recommend them more. treatment was fully explained and was informed of the process at all times, super attentive to what my skin could handle and got the most amazing results, already booked in for the next treatment! also very personable and friendly, felt at ease the whole time.

Resposta da VIVO Clinic
I had a treatment with Kalsoom today. She explained the treatment to me and made me feel at ease.

Resposta da VIVO Clinic
Kalsoom is very pleasant and professional thank you I will be back thank you Nigel

Resposta da VIVO Clinic
Great experience at Vivo Leeds. Had HIFU with Charlotte. Very knowledgeable and professional. Treatment went well and looking forward to seeing lasting results. Would recommend Vivo Leeds to anyone.

Resposta da VIVO Clinic
Mobina was excellent, super attentive and friendly. Very happy with the procedure too as she walked through it with me and communicated the aftercare very well. Thank you! :)

Resposta da VIVO Clinic
My experience at vivo clinic in Sheffield was great kalsoom was friendly, she explained all the procedures to me and she also explained the after care to me , I am definitely going back as I have booked my second appointment.

Resposta da VIVO Clinic
Cherie did Ultrasonic cavitation and tightening on my face and the result turned out amazing, could see them instantly after the first session. Cherie is professional, experienced and has alot of knowledge about different skin types and areas . She knows what she is doing.

Resposta da VIVO Clinic
I had the best experience with Cherie , she made me feel so welcome and there was never any awkwardness. Would highly recommend.

Resposta da VIVO Clinic
Following my previous review and the clinic’s response, I feel it is important to provide a further update.
To recap, after undergoing cryolipolysis (fat freezing) treatment, I developed a firm, localised, “brick-like” mass in the exact area treated. This has now persisted for over a month and does not resemble normal swelling. In fact, the area appears more prominent rather than reduced.
When I first raised this concern with the clinic around three weeks ago, I was explicitly told that what I was experiencing was unrelated to the treatment and that they had never encountered anything like it before. I was advised to see my GP, with the clear implication that this had nothing to do with the procedure I had undergone.
It was only after I carried out my own research and identified a documented side effect — Paradoxical Adipose Hyperplasia (PAH) — which closely matches my symptoms, that the clinic then shifted their position and acknowledged that this could, in fact, be a possibility.
In their public response to my previous review, the clinic stated that PAH is a known, though rare, risk and that it is included in their consent forms. However, there was also an in-person consultation prior to the treatment where side effects were discussed verbally. During that conversation, several risks were mentioned, but PAH was not brought up at all.
While I understand that this is a rare complication, it is still a significant one, and patients should be properly informed of such risks both in writing and during consultations so they can make a fully informed decision.
The clinic also stated in their response that a member of their team would be in touch to discuss my case further and assist me. It has now been a week since that response, and I have still not been contacted.
The lack of follow-up, combined with the way this situation has been handled so far — particularly the initial dismissal of my concerns — is disappointing and does not reflect the level of care and transparency that was communicated publicly.
I am still waiting to be contacted and would appreciate a timely and responsible response to address this situation properly.
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