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Josie Robinson at Volunteero support has always been helpful and supportive and on my last query sent through a helpful tutorial so that I could see step by step how to get the information I needed. She is always prompt and efficient.

Volunteero is the best organisation I have ever worked with. We were looking for a quality system for us, as leaders of a small, but growing charity AND the best experience for our volunteers.
Volunteero provided just that.
After the first discussion with them, we knew it was right for us.
What we did not expect was the outstanding level of customer service. We met Jen every week to implement the system.
The induction was incredible.
The systems used are fantastic.
And now we are getting going it has saved us an astonishing amount of time with our previous systems.
I would recommend this service 100% to everyone.
What makes it even better is the fact they are constantly updating the system and respond to customer feedback.
I didn't think it would get any better but it will.
They have even created an online community for volunteer managers, so we can share ideas.
If you're on the fence about which system to use, just do it.

Victoria

Alcohol and Drug Support
Manchester

I really enjoyed my first experience of volunteering because the communications by email were 'up beat,' encouraging, gave me all the information I needed in good time and if I asked a question it was answered quickly.
I very much like the app as its easy to use.
I really like being alerted to opportunities by email which is great 👍 as I check my emails every day.
I would definitely use Volunteeto again to volunteer in the future! I volunteered fir 6 days in August 2023.
Thank you 😊 to all the team.

Volunteero is a fantastic system and we are so pleased with our decision to implement it at The Brain Tumour Charity. The team from start to finish have provided outstanding customer service in helping us to get set up - nothing is too much trouble for them. They are very willing to listen to suggestions to improve the system and they never stand still, always working on new features and improvements as they are genuinely passionate about enhancing the volunteer experience.
I couldn't recommend Volunteero as a Volunteer Management System enough - it's the attention to the little details that make them by far and away the best option out there.

Great and easy database to use. Also great to promote our volunteering opportunities!
Josie and Jen are always available when I need support! Friendly and professional!

We have recently got up and running with Volunteero and it has been a game changer! Every step of our journey from the initial meeting with the Volunteero Team, getting the data from one database into the Volunteero database, training, follow ups and a check ins with our whole team have just been effortless and spot on. We also have been a part of improvements and updates within the system and app. Most of all, we are getting the buy-in from our volunteers, more than we actually expected... That, for us, has made this investment a no brainer!

Volunteero has been a game changer for our charity. We handle thousands of people over the course of a year and this has simplified what we do, releasing staff time and putting volunteers in control of what they want to do.

I have only being using this platform for a few weeks and so far I have had a positive experience using it. I have managed to recruit new volunteers in a very limited timeframe, thanks to the app and have had some very supportive help from the team to my many questions. I really believe that this will be a gamechanger for recruiting volunteers.

The team at Volunteero are absolutely lovely. They genuinely care about their clients and try hard to meet our needs. I've found them to be supportive and flexible in a way you don't get with big well established companies. The reason my rating is 4 not 5 stars is because the system is not be able to provide the insights and reporting we understood it to be capable of when we signed up. The team are working hard to ensure it can by the end of our first year with them so fingers crossed!

A fantastically intuitive system that has really help us as a volunteer organisation, making things easier for us and our volunteers. The Volunteero team are so quick to respond to give support and bring improvements which has been so valuable to us. All the features give us all we need to successfully and efficiently support our clients on a large scale! I would really recommend using Volunteero!

We had demos of a few different volunteer apps before going with Volunteero. It was an easy choice.

The app is incredibly easy to use, as both manager and volunteer, and makes coordinating volunteers quick and much more streamlined. Volunteers get extra detail they need once they accept the mission and once the mission is filled no other volunteers can see it. If they can't do it anymore, they just decline and then it reappears for other volunteers to pick up. This stopped emails flying back and forth either trying to fill missions or finding replacement if a volunteer is ill or similar.
The company listens to feedback from users and work to introduce features we would find useful. You can really tell it has been built from input of volunteer managers - it has everything you need but isn't overcrowded asking non essential details.
The staff are also really friendly and respond quickly to any questions or queries. So glad we got this for our volunteers. It has helped enormously and saved me so much time sending emails back and forth.

We discovered Volunteero about 6 months ago and transitioned our team of volunteers on to the platform. We found the process very straightforward and after a couple of sessions with the team we were able to use the platform with ease. The app is easy to download and clear to use. The majority of our processes are now in one place saving us, as well as our volunteers precious time! It has replaced the need for over emailing and given us a secure platform to share details with our volunteers. We have found the team at Volunteero to be very responsive and happy to assist with any queries we have. We are looking forward to seeing how the platform progresses in the future!

Volunteero has absolutley changed the way I am running volunteering sessions. It is a massive streamlining of the work I do with a simple interface and encourages volunteers to take responsibility for their volunteering on their mobile devices. The app has massively reduced the admin time for me, an example of this is our Christmas campaign which used to take me 5 weeks of preparation to bring in 600 volunteers across numerous sessions with different time slots. This year with Volunteero it took me 35 minutes. It then took me 15 minutes to set up all the volunteering sessions for 2023 in its entirety.

Add to this, the team behind the app. They make you feel part of the team, they are always available and only one click away if you need help or guidance. They listen and actively encourage feedback which is then used to improve the user experience. I cannot recommend the app or the team highly enough.

From the first moment we got in touch with the Volunteero team we have been so impressed with their support, professionalism, understanding of our organisational needs and their positive "can do attitude". Working with Volunteero is more than just a supplier/ customer relationship as it feels like a team effort and a real partnership.

As a small charity managing a lot of volunteers, we were struggling to maintain good communication, effective spreadsheets and clear systems. And then we met the team at Volunteero who promised us help and haven't disappointed! Their platform is easy to use once you have had a few sessions with their team talking you through everything, and they are responsive to ideas for change and ways to make it work for you. They are super helpful, and I really recommend working with them if you are looking for a clear way to manage volunteers and their admin. I wish we had found them years ago!

We have been working with Volunteero to set up our Volunteer Management System and so far we are delighted. Volunteero is obviously a company that cares about their customers and the support they have given us has been amazing. I look forward to a long working relationship with them.

Brilliant Database! I wish we had Volunteero from the beginning. It really has made my job so much easier. Clear, simple, and very intuitive! Ash and the team are on hand to give support and we cant wait to be a part of the future developments of the app!

My role is to transfer reports from our Telephone Befrienders onto our database and I find your service quick and easy to manage.

If you want to work with a company that is forward thinking, involves it's users in development and cares about your volunteers experience this is the one! You will also have an app that is user friendly, easy to set up and use and comes with lots of other functions to make the onboarding and tracking of your volunteer activity so so easy. I can't fault them, Ash and his team are great to work with and so glad I found them - no more spreadsheets!!

At the time, I was seeking the technology to help Food Friends grow safely and effectively. I had considered several tech for good grants, with the thought of developing a custom made App for our innovative initiative. However, after an initial meeting with the Volunteero team it became very clear to me that this wasn't necessary. Volunteero's off the shelf product had EXACTLY what I was looking for- a CRM function and Volunteer App all in one tidy, well branded, easy to use package.

From the word go I felt confident that this was the right product for Food Friends. The trial period that Volunteero offered was incredibly well supported, meaning that I was able to iron out any potential operational kinks, with their help, before we fully onboarded. As a previous review also highlights, Volunteero are actively looking to make improvements to their product, so take on board any comments you may have and work on making the necessary changes- an incredible added bonus!

In a nutshell, Volunteero has provided us with an innovative platform to manage our volunteer work force. Its super user friendly, saves huge amounts of admin time, allows us to support our volunteer network with any concerns they may have and keeps track of our real time impact. Our volunteers love it!

Ultimately Volunteero is enabling us to manage larger numbers of volunteers and in turn help more people....and that's what it's all about!