Voye Global Opiniões 

150
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

To avoid my personal data going to Chinese roaming network, I chose to use Voye eSIM during my trip to Spain. (There are so many eSIM using CM Link although it says Europe eSIM) I and my wife use... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

אני הזמנתי שתי חבילות לשני המכשירים מאותו המכשיר ואז זה צירף לי את שני החבילות למכשיר אחד וכל היום ההוא בלבל לי את המוח ולא עזר לי כלל רק אמר לי לקנות חבילה נוספת. עד שהגיע לאון הגואל ובשניה עזר לי ל... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

אני מבקשת לציין שרות אדיב ומקצועי לעילא ולעילא, ובאופן יוצא דופן מנציג בשם רם שהיה עקבי סבלני אדיב מקצועי שניסה בכל דרך אפשרית לפתור לי בעיה מורכבת ולא ויתר לי גם כשהתייאשתי וויתרתי. אני לא נתקלתי במס... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

ניסיתי להתקין את חבילת הגלישה שרכשתי אך ללא הצלחה, דיברתי עם שירות הלקוחות שהסביר לי מה לסדר בהגדרות הטלפון וניסה לאתר את העסקה שלי ולהבין מאיפה נובעת הבעיה. משהו הסתבך ולא הצלחנו ואני כבר ויתרתי ור... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de telecomunicação

Escrito pela empresa

Voye Global revolutionizes international travel connectivity with its innovative eSIM technology. We empower travelers to test their data plan right from the comfort of their homes before embarking on their journey, eliminating the anxiety of connectivity issues abroad. Our one eSIM solution provides seamless global connectivity, ensuring you stay connected in virtually any country without the hassle of switching SIM cards. We believe that staying connected shouldn't break the bank, which is why we offer highly affordable rates tailored to your travel needs.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

150 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(150)

132 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

My phone broke

My phone broke, and customer service provided a new esim within an hour for my new phone. SIM was installed and confirmed working.

4 de julho de 2026
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

Thank you for your feedback Alexy!

Classificada 5 em 5 estrelas

Great support service

I had a problem downloading esim to my wife. Made connection with support team of Voye and their team member Ram solved it immediately. Excellent service. It's not my first time using their esim and always enjoy it very much.

27 de junho de 2026
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

That is great to hear Mordechai! Thank you for your feedback :)

Classificada 1 em 5 estrelas

Used Voye once for Japan and all went…

Used Voye once for Japan and all went well. Decided to use them again a second time and the eSIM was not valid and customer support have not responded to my emails. It’s been 2 months and nothing. Do not recommend.

23 de abril de 2026
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

Hi Alana,
We are sorry to hear that. Our Support team works 24/7 so we are not sure what happened. You mentioned that it was 2 months ago. Can you please forward us the email again to support@voyeglobal.com so we can check what happened?
We don't have your contact details here so we are unable to find your email.

Classificada 1 em 5 estrelas

I bought an esim it didnt work

I bought an esim from voye through agoda. Easy purchase but it didnt work, and no support got back to me. I believe the issue was apn settings which they provide very little info on. So I then bought a Vodafone esim which worked perfectly

21 de junho de 2026
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

Hi Craig, thank you for your feedback. As we also spoke on our email conversation, we took care of the issue as soon as we received the email. We couldn't locate the first attempt to contact us.
It indeed could have been an APN issue and we hope you can give us another chance soon :)

Classificada 1 em 5 estrelas

Easy to download but didn't activate

Easy to download. Seemed very simple. But the e-sim was supposed to activate upon entering the country, and it didn't. I was not able to get it to activate and had to purchase a physical sim the day after arriving in Italy.

13 de maio de 2026
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

Thank you for your feedback Mary. The eSIM should indeed activate once you enable it abroad and make sure that data roaming is enabled.
We have a dedicated Support team available 24/7 to help in cases like these and of course any other questions or issues as well.

Classificada 5 em 5 estrelas

I use voye for years now and im very…

I use voye for years now and im very satisfied, very responsive and helpful and the sim is amazing, thank you!

9 de junho de 2026
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

Thank you Idan for sharing your experience!

Classificada 5 em 5 estrelas

Execptional customer service

Easy to use, Affordable and most important - great customer service!

21 de maio de 2026
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

Thank you for your feedback Roy :) We appreciate it!

Classificada 5 em 5 estrelas

Easy

Easy, reliable. I had very good connectivity and great service from Nicole following a question about global plan. highly recommended and save money

2 de junho de 2026
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

Thank you for your kind words Asaf!

Classificada 1 em 5 estrelas

לא הצליח לבצע התקשרות עם רשתות התקשורת…

לא הצליח לבצע התקשרות עם רשתות התקשורת ביוון למרות שחווה אותם. כישלון מוחלט
התמיכה לא עזרה. לא אשתמש יותר בכם

9 de maio de 2026
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

היי דוד, אנחנו מצטערים לשמוע על החוויה שלך איתנו. לצערנו אנחנו לא יכולים למצוא התכתבות איתך רק דרך השם ולכן לא יכולים לראות מה בדיוק קרה בצד של השירות. נשמח אם תפנה אלינו דרך support@voyeglobal.com
ותבקש את המנהל/ת. נשמח לאתר את ההתכתבות, ללמוד ממנה ולראות מדוע לא הצלחנו לעזור

Classificada 1 em 5 estrelas

I never managed to get a decent…

I never managed to get a decent connection during my stay.
Even when I did connect, the speed was so slow that I ended up using the Wi-Fi at the airport or in my hotel.
I had quite a bit of my data allowance left over.

9 de abril de 2026
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

We are sorry to hear about your experience Aki. Did you contact our Support team? We are available 24/7 to help with issues like these while they happen.

Classificada 1 em 5 estrelas

Could not get e SIM to work

Could not get e SIM to work

23 de maio de 2026
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

Hi Peter, we are sorry to hear that. Our Support team is available 24/7 to help with issues like this while it happens. We are sure we could have helped you.

Classificada 5 em 5 estrelas

i only agree to fly and have Voye sim

i only agree to fly and have Voye sim - in all countries i have beeb it worked great everywhere including at the sea in Vietnam !! while others that had other esim fro other countries could not speak- i used it freely - Thanks Voye !!

4 de maio de 2026
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

Thank you Hadas for your kind words :) We appreciate it

Classificada 1 em 5 estrelas

eSIM didn’t work in Spain for websites

eSIM didn’t work in Spain for websites. After three conversations with their team, I requested to cancel and be refunded. They kept promising that someone from the relevant team will contact me, which didn’t happen. Scam vibes, keep away.

4 de junho de 2026
Opinião espontânea
logótipo da Voye Global

Resposta da Voye Global

Hi Tal,
We are sorry to hear about your experience. We have located the conversation with us and it indeed took longer than expected as we had to involve the Technical Team.
As we saw, a refund was offered in case you preferred it due to the inconvenience. Also, from what you updated, the issue was resolved at the end and you could use the internet.
Again, we apologize it took longer to resolve this issue. We will see what we can improve on our end.

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