About 5 months ago I bought the all in one dumbbells that go from 8kg up to 25kg. Recently the tray that the dumbbells sit in broke. I messaged VA Plus on Sunday asking if it’s possible to re... Ver mais
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Leia as opiniões dos outros
UPS delivered my items to the wrong address! VU PLUS promised to sort everything out within a timeframe and stuck to their word, they re-delivered a new set of items and were packaged very well an... Ver mais
I ordered a pair of adjustable weights. Paying with Apple Pay I didn’t receive any form of order confirmation. After a couple of days I decided to email them and I received an automatic reply saying t... Ver mais
I had issues when my order was delivered. No fault of VU Plus and the damage to my order was caused by the courier. VU Plus rectified the problem very quickly and communication throughout was excellen... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Fitness is 50% Mental and 50% Physical. SNODE Authorised UK Resellers ( https://www.snodesport.com/pages/collaboration-partners )
Informações de contacto
100 colindeep lane, Nw9 6hb, London, Reino Unido
- 07501911175
- vuplusuk@gmail.com
- vuplus.co.uk
Great service
Great service, professional and efficient. The goods were as described.
Fantastic Customer Service
My order was hand delivered by the company to ensure that it arrived safely. It is certainly a refreshing change to find a company who actually cares about getting any order to the customer safely, and as such I highly recommend these guys, and would definitely consider purchasing equipment from them again.
professionali e disponibili
professionali e disponibili, consiglio l'acquisto dei loro prodotti , già 2 acquisti entrambi ottimi
Bought Snode Heavy duty Bench
Bought Snode Heavy duty Bench. Top class product. Customer Service from VU Plus was excellent in expediting delivery.
Very responsive
Very responsive. Easy to deal with.
Good products for good prices.
Immediately offered to rectify an issue same day after delivery of a broken part in transit.
Everything went smoothly after some celery
I ordered a pair of adjustable weights. Paying with Apple Pay I didn’t receive any form of order confirmation. After a couple of days I decided to email them and I received an automatic reply saying they were gone for the week. The following week, after non receiving a reply I contacted them again and they made sure to send me my order. In the end I received the product and everything was fine!
Great product and outstanding service
The adjustable dumbbells are the best part of my home gym and the service I received when I needed some help was outstanding. I would highly recommend to anybody.
Very responsible company, the dumbbells came with a problem and they changed the handles immediately.
It is a serious and responsible company, very good service at all times, always very close and friendly treatment, they answer your questions very quickly, a highly recommended company, I am very happy with the dumbbells
all great except the packaging
product great
efficiency great
packaging awful from environmental standpoint
clearly a challenge but surely there are alternatives to the polystyrene?
Ottimo venditore
Ottimo venditore, spedizione rapidissima (hanno spedito il giorno stesso con UPS), pacchi arrivati ben imballati.
Manubri dalla qualità ottima.
Consigliato!
Superlative customer service and…
Superlative customer service and assistance! Fast despatch and great communication. If you have any issues, the follow up is excellent. Highly recommended.

Resposta da VU PLUS UK LTD
Snode dumbbells
Bought the Snode dumbbells. Everything went perfect. Great service.

Resposta da VU PLUS UK LTD
Best customer support I ever had!
Best customer support I ever had!
Highly recommending VU PLUS.
Very helpful
Very helpful, replied straight away and replaced a weight that wasn’t actually bauhjt from their site. Really recommend!!
World class service
About 5 months ago I bought the all in one dumbbells that go from 8kg up to 25kg.
Recently the tray that the dumbbells sit in broke. I messaged VA Plus on Sunday asking if it’s possible to replace it and obviously I’d cover any costs.
They responded the following day,
Asked for my address and agreed to send it out, no questions asked and insisted doing it for free.
As well as their product being amazing, their service was exceptional
And I cannot recommend them high enough.
HAD A PART BROKE THAT NEEDED REPLACING
HAD A PART BROKE THAT NEEDED REPLACING. I LEFT A REVIEW AS TO THE DELAY AND LACK OF FEEDBACK BUT IN FAIRNESS, THE OART HAS ARRIVED AND WORKING FINE NOW.
Good service
Good service. Delivered in time and good customer service when I had a query
Quality Items and Excellent service
UPS delivered my items to the wrong address! VU PLUS promised to sort everything out within a timeframe and stuck to their word, they re-delivered a new set of items and were packaged very well and itesm are as described.
Though the issue was not their fault, they resolved it as promised and provide high quality products!
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