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Informações sobre a empresa
Escrito pela empresa
Vyser is an independent eyewear label built on a simple conviction: sunglasses are a styling decision, not an afterthought. Every frame in our collection is chosen for line, proportion and presence — the kind of piece that defines a look rather than finishing it. We design for people who treat getting dressed as a form of expression. Sculptural cat-eyes, pared-back rectangles, oversized shields, tinted lenses in colours that read as deliberate. Our collections are released in tight, considered drops rather than endless catalogues, so what we carry is what we stand behind. Every pair ships with UV400 protection as standard, in protective packaging designed to survive the journey. We ship worldwide from our fulfilment partners, with tracking provided on every order and transit times stated clearly at checkout. International customers should note that any import duties or taxes applied by the destination country are the responsibility of the recipient.
Informações de contacto
75E 3Rd St, 82801, Sheridan, Estados Unidos da América
- support@vyser-eyewear.com
- vyser-eyewear.com
2,8
Aceitável
8 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Never got product .
Well I ordered the glasses first on Sept. 30th . It took a while to ship so I got worried, but I was reassured that was it because of china processing it was taking so long. so I decided it’s chill and to give them a little bit more time. It’s been two weeks since then , communication has gone dark and no updates regarding my shipping (because every time I click on the tracking order on the website it leads to a blank page) so I am just counting the 50 bucks as a loss. Not too upset though , ordered the same kind of glasses off TikTok shop for way cheaper and got here faster. Thankfully because i ordered these for a trip I have next week and thought + 1 month would be enough grace period for this company to deliver but apparently not.
29 de setembro de 2026
Resposta da VYSER Eyewear
Hi Vance, thank you for your honest feedback, and we’re sorry the wait has been stressful, especially with your trip coming up. Your package cleared customs in Honolulu on October 23 and, according to the latest tracking, arrived at the processing center in Hawaii on November 1, so it’s now in the final stretch of its journey. You don’t need to pay anything for import taxes or duties, as they are already included in your order. If anyone asks you for a fee on delivery, just reply to our email and we’ll take care of it right away. We’ll be happy to help with anything else you need.
Nice This is the best quality
Nice This is the best quality I recommend that you buy it
14 de outubro de 2026
Resposta da VYSER Eyewear
Thank you so much for your feedback! We're happy to hear that you’re satisfied with the quality of our product and that you recommend it. We truly appreciate your support! 😊
Resposta da VYSER Eyewear
Thanks for your feedback Clement! We're happy to hear that you’re satisfied with the quality of our product and that you recommend it. We truly appreciate your support! 😊
Love the glasses
Love the glasses! They're literally the coolest looking glass I’ve ever seen and they’re nice and light so they sit perfect on the face and don’t move around when running. Def recommend.
21 de outubro de 2026
Opinião espontânea
Resposta da VYSER Eyewear
Thank you so much, Charlotte! We’re thrilled to hear you love the design and comfort of our glasses. It’s great to know they stay perfectly in place, even while running. Your recommendation means a lot to us! 🖤
Where is my package?
I bought and paid, but no information about the package was sent to me. I have been paying for ten days without any message. I feel cheated.
14 de outubro de 2026
Resposta da VYSER Eyewear
Thank you for raising this. We’ve reviewed your order: it was placed on 6 October and shipped on 8 October, with tracking issued the same day. Our shipping confirmation didn’t reach your inbox, and that’s our failure — we’ve now sent the tracking details to you directly. On timing: our published delivery estimate for the United States is 7–15 business days from dispatch, so your parcel is still inside its expected window, and tracking often goes quiet for several days during customs clearance. If it hasn’t arrived by 29 October, write to support@vyser-eyewear.com and we’ll send a replacement or issue a full refund. We’re sorry the silence made this feel like something it wasn’t.
too big and heavy
14 de outubro de 2026
Resposta da VYSER Eyewear
Thank you for the feedback. Fit is personal, and the frame you chose sits on the larger end of our range — it’s built with acetate, which gives it presence but also more weight than a thin metal frame. If you’d like, reach out to support@vyser.com with your order number and we’ll help you find a lighter, narrower silhouette from the collection. We’re happy to arrange an exchange.
You guys never shipped my glasses and i…
You guys never shipped my glasses and i wasted 50$
14 de outubro de 2026
Resposta da VYSER Eyewear
Hi Nolen, thank you for reaching out, and we understand how frustrating it is to wait for something you’re excited about.
Good news: your order was shipped on October 5 and is on its way to you. International shipments go through customs clearance before reaching the local carrier, and during that stage tracking can go a few days without new updates, even though the package keeps moving. Your order is still within our normal delivery window for the US, so it should be with you soon.
Your tracking details were sent to the email on your order when it shipped, and we’re happy to resend them anytime. If you need anything at all, just write to us at support@vyser-eyewear.com and we’ll take care of it personally.
VYSER Eyewear Team
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