Can’t say much for now, but the delivery is slow about two weeks. So when there’s only enough in the bottle for a month and you’re waiting 10 days for a resupply, it doesn’t really seem like an amazin... Ver mais
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If I could give this product 10 Stars 🌟 I would . When I tried wagglehound collagen I honestly wasn’t expecting much My girl was on pain meds that were not agreeing with her and I tried so many suppl... Ver mais
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I have 3 large dogs, 2 getting on a bit but the eldest who was the fastest (lurcher) I really noticed him slowing down he used to be quick as a flash. He also was hesitant getting into the car. I am v... Ver mais
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Collagen for my dogs has been a game changer. I was really stressed seeing one of my dogs limping every time she got up from resting. Being overweight made it even harder for her to move around an... Ver mais
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Informações sobre a empresa
Escrito pela empresa
We are a small business from New Zealand passionate about all things DOG - accessories, laughs, blog posts and more. We care about you and your pup and can help make your next trip extra convenient while keeping you up to date with the latest dog news.
Informações de contacto
Nova Zelândia
- wagglehound@gmail.com
- wagglehound.com
4,1
Bom
348 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
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No tracking information
No tracking information. Placed order over a week ago. Beware.
30 de maio de 2023
Opinião espontânea
Resposta da Waggle Hound
Hi Amy, thank you for your order and we're so sorry about the delayed shipping. I can look into this for you and provide more of an update, I just need the email address used for your order as I can't see an order under your name. Can you please email us with more details about your order? mywagglehound@gmail.com Thank you, Sally @ Waggle Hound
Great people
This is not a scam! This company contacted me and the delivery is on the way. And they worked hard with me to find my order. Sally was very kind and patient with me! Can’t wait for Hank to enjoy his bed!
31 de maio de 2023
Opinião espontânea
Resposta da Waggle Hound
Hi Valerie, thank you for your order and I'm glad we were able to sort out the issue here privately :)
Submitted my order over a week ago
Submitted my order over a week ago, and still don’t have a legit tracking number. The one they sent in the confirmation email doesn’t exist in their shipping companies database. Send my product or send my money back. Frauds.
23 de maio de 2023
Opinião espontânea
Resposta da Waggle Hound
Hi Stephanie, thank you for your order and apologies about the confusion with your tracking number! I have just sent a detailed email to you now, and can promise that your order has definitely been shipped!! Please feel free to email us if you have any further concerns - mywagglehound@gmail.com
I’ve placed my order over 2 weeks ago…
I’ve placed my order over 2 weeks ago and have not received my product, they were very quick to take my money . Please send me my product or return my money! Thank you
13 de maio de 2023
Opinião espontânea
Resposta da Waggle Hound
Hi Carol, thank you for your order. We have responded to your Facebook message with shipping confirmation :) please check and let us know if you have any other questions.
Beware!!!I never received my order.
Beware!!!I never received my order.
Scammer!!!!
30 de maio de 2023
Opinião espontânea
Resposta da Waggle Hound
Hi there, thank you for your order and we are so sorry about the delay. We have sent you shipping confirmation via email, your order has arrived in Sydney and is in transit to the next shipping provider. Thank you for your patience, please feel free to email us if you have any further concerns. Hope you are having a great day :)
I never received my order
I never received my order. I emailed several times with no response. There is no way to call this company. Really, really disappointed.
20 de janeiro de 2023
Opinião espontânea
Resposta da Waggle Hound
Hi Carol, we are sorry that you never received your order. Can you please email us with your name and order number and we can look into this for you? Our customer service team is happy to help: mywagglehound@gmail.com
This is not worth the money whatsoever
This is not worth the money whatsoever. For real. It’s basically a bunch of felt circles held together with a cheap plastic clip. My dog had it taken apart within 15 mins of getting it. If I could attach a photo, I would.
5 de janeiro de 2023
Opinião espontânea
Resposta da Waggle Hound
Hi Katie, thank you for your feedback. If you are unhappy with your Snuffle Ball, please feel free to send our customer service team an email and we can help out. Email address: mywagglehound@gmail.com
Our 9 year old boxer was so excited to…
Our 9 year old boxer was so excited to get the snuffleball. We were delighted … and less than 15 minutes later it was over. He snapped one of the zip ties and it started falling apart. The cost is reprehensible given the lack of durability. It’s like paying full price for Disney World but you only get half a ride and you are out.
3 de janeiro de 2023
Opinião espontânea
Resposta da Waggle Hound
Hi Cathy, thank you for your feedback. We can see you have contacted our customer service team so we will continue to email you until we have a remedy :)
Wish I read the reviews before buying…
Wish I read the reviews before buying 😪 definitely waggle balls don't look like they are in the picture. They are not full and like others have commented the holes are ridiculously huge and won't hold treats. DONT BUY WASTE OF MONEY
22 de dezembro de 2022
Opinião espontânea
Resposta da Waggle Hound
Hi Sandra, thank you for your feedback. We do sell two types of our Snuffle Ball, one being stronger than the other with the larger holes and one more tightly packed/held together. Please feel free to contact our customer service team and we can exchange for the one you wanted :)
Purchased a snuffle ball for my…
Purchased a snuffle ball for my Rottweiler, he tore it to shreds in 3 minutes to get the kibble out. Also made and shipped from China. No thanks.
20 de dezembro de 2022
Opinião espontânea
Resposta da Waggle Hound
Hello, thank you for your feedback, we will take this on board. Have a great day!
The ball is made very nicely
The ball is made very nicely. My cocker spaniel loves it but the holes in the ball are so big that the treats come out too easily. I untied some of the knots and retied them over the largest hole which did help a bit. Id love it if the holes didn't let so many treats out so fast. Does anyone have any other solutions?
23 de novembro de 2022
Opinião espontânea
Resposta da Waggle Hound
Hi Sherry, thank you for your feedback. At home with our Waggle Ball, we break our bigger treats & chewy sticks into 4cm / 1½ inch pieces and place these inside the rubber frame. These types of treats have more grip inside the center and take our dogs over 5 minutes to get them out. We also squeeze smaller treats into the knots of the fabric. If you would like to exchange for our Snuffle Ball (which doesn't have the large holes) please email our customer service team: mywagglehound@gmail.com
Don’t get this ball 5 mins and my baby…
Don’t get this ball 5 mins and my baby frenchie had ripped it apart
Nowhere to put the treats rubbish
Waste of money
DONT PURCHASE THIS ITS NOT FIT FOR PURPOSE
16 de setembro de 2022
Opinião espontânea
Resposta da Waggle Hound
Hi, thank you for your feedback. If you email our customer service, we can help out :) mywagglehound@gmail.com
My dog loves this toy
My dog loves this toy. I put the treats in and she loves getting them out.
7 de setembro de 2022
Opinião espontânea
Resposta da Waggle Hound
Thanks so much for your feedback :)
Great toy for inside play
Great toy for inside play - we use it as a special treat ☺️.
3 de setembro de 2022
Opinião espontânea
Resposta da Waggle Hound
Thank you so much!
Happy dog!
My dog is 10 years old and recovering from cruciate ligament surgery and had to be confined and have virtually no exercise. I work part time and hated the thought of him getting bored so I though I would give the ball a try. He loves it, It keeps him busy searching for the treats and gives him something to concentrate on. A very happy dog.
10 de julho de 2022
Resposta da Waggle Hound
Thank you so much for your kind review :) we are glad this could help your dog during this time.
Hopeless product!
Hopeless product!
It fell apart after 5min of playing!
Bits of fabric all over the yard!
Never buy this product.
2 de julho de 2022
Resposta da Waggle Hound
Hi Bill, thank you for your honest review. We are sorry to hear your experience, please feel free to email our customer support and we can help.
Resposta da Waggle Hound
Thank you for your review of our TrueLove Dog Seat Belt :)
Happy with my order
7 de junho de 2022
Resposta da Waggle Hound
Thanks for your review of our TrueLove Dog Seat Belt :)
As I haven't received the product your…
As I haven't received the product your rating is as low as I can give.
5 de junho de 2022
Resposta da Waggle Hound
Hi Colin, thank you for your order and apologies about the delay - our free shipping to Canada does take the longest unfortunately, we are currently working on getting this faster for our Canadian customers. Thanks for your review.
My dog loves her snuffle ball but needs…my dog loves it!
My dog loves her snuffle ball but needs close supervision as gets a bit carried away!
It was as described and although took a while to arrive it was worth the wait.
3 de junho de 2022
Resposta da Waggle Hound
Hi Gillian, thank you for your kind review and apologies about the delayed shipping. We're glad you love it
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