Watch My Diamonds Opiniões 

120
•
TrustScore: 3.5 em 5

3,7

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Classificada 5 em 5 estrelas

I've known Dimitri for about 7-8 years now. I started off by getting my first watch busted down by him (breitling super avenger), and over the years I've learned to appreciate the brutal honesty and k... Ver mais

Classificada 5 em 5 estrelas

Our family had great experience with Watch My Diamonds. My engagement ring is beautiful and the price was the most reasonable we could find. We also bought Rolex for both of us and our order was custo... Ver mais

Classificada 5 em 5 estrelas

My Rolex finally arrived today and the feedback was great from WMD. However delivery took quite long but it’s understandable around Christmas time but it’s all good. I’m happy how my Rolex turned out... Ver mais

Classificada 1 em 5 estrelas

My order was cancelled with no explanation. I emailed and inquired as to why and I didn’t get a response. EDIT: I did contact support multiple times to figure out what happened and how to re-subm... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Relojoaria

Informação fornecida por diversas fontes externas

Watch My Diamonds offers Custom Diamond Jewelry and Authentic Custom Diamond Watches at unbeatable prices and highest quality! Choose from our large inventory of luxury diamond goods that suits you best!


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

120 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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3,7

Todas as opiniões

(120)

2 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great experience!

From the moment I stepped into their store, I was treated like royalty. The staff was attentive, patient, and genuinely passionate about their products. I felt confident in my purchase!

15 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Our family had great experience with…

Our family had great experience with Watch My Diamonds. My engagement ring is beautiful and the price was the most reasonable we could find. We also bought Rolex for both of us and our order was customized based on all our requirements. All transactions were made online and we received our orders without any problems. Watch My Diamonds gave us 2 years warranty. I would strongly recommend this store.

21 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

scammers

scammers
I have purchased a Rolex watch which was not working
the movement needed servicing due to the oil being dried.
The Bezel and the glass were duplicate and not original.
when informed they requested me to ship the watch again to NY from Dubai which is something i was not willing to do

they are scammers, selling 2nd hand watches that are not qualified

29 de março de 2023
Opinião espontânea
logótipo da Watch My Diamonds

Resposta da Watch My Diamonds

Dear Customer,

Thank you for taking the time to provide your feedback. We genuinely appreciate your insights as it helps us to improve our service.

We are sorry to hear about your experience with the watch. Although it's been with you for over five months, we're unable to pinpoint the cause of the issue without conducting a proper examination. We deeply regret any inconvenience this may have caused.

To rectify this, we're pleased to offer our repair services to you at no cost, and we will be honoring your mechanical warranty. We're committed to ensuring that all of our customers are fully satisfied with their purchases and our post-sale services. Please don't hesitate to reach out to us, so we can assist you with this process.

Furthermore, we apologize if there was any confusion regarding the custom additions to our products. We always strive to provide clear and comprehensive descriptions of all aspects of our watches. If the information provided wasn't as clear as it could be, we sincerely apologize and will work to improve our communications.

We value your business and your satisfaction is our top priority. Please let us know if there's anything else we can do to assist you.

Classificada 5 em 5 estrelas

Every time I’m in New York looking for…

Every time I’m in New York looking for jewelry this is the only place that I go whether it’s a watch or find jewelry I feel that I get the best possible price and I am not pressured into buying anything their product speaks for itself walking out of their establishment you feel confident with what you bought the quality of the product and the pricing if your New York make it a point to give these guys a chance

14 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Will do business again!

Despite an email hiccup, the watch arrived quickly, and was absolutely in brand new unworn condition. Everything went exactly as it should and I am very happy with our transaction. I will do business with them again without hesitation.

1 de março de 2023
Classificada 5 em 5 estrelas

Making a purchase of the size online…

Making a purchase of the size online was a little scary to say the least. I spoke with Mary and she was wonderful and put me at ease. The process was seamless and painless, and I love my watch. I recommend Mary most highly and thank her for her patience with me and answering all my questions even after the sale.

1 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great Shopping Experience - I would come back

Their prices were very competitive and they had a very large inventory. Mary was also very helpful when I called with a question the day after I placed our order on their website. The watch was shipped promptly and in exactly the promised condition when it arrived. My wife is thrilled with her purchase!

8 de fevereiro de 2023
Classificada 5 em 5 estrelas

My good experience

Everyone was so helpful and easy to work with. I thought the first watch I ordered was too small and they were happy to exchange it for the larger one. They kept in touch throughout the process. I would recommend them highly.

30 de janeiro de 2023
Opinião espontânea

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